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Second Eero 6 playing up

MichaelaPas
First Timer
Private Message
Message 3 of 3

Hi there, on 900mb fibre and received 2 Eero Pro 6's on Saturday, got the first one set up and it was fine but after setting up the second one it's been a nightmare, it's about 15 feet from the gateway Eero but is constantly trying to connect (flashing white led) then I get the red solid LED. Sometimes it appears to work ok for a few hours but then starts doing the above again. 

 

This evening it's stopped working completely, I've soft reset it, hard reset (factory restore), removed and re-added the router but nothing appears to work, sometimes the LED will be solid white but all wifi connections say "Connected no internet" and a wired connection say's the same.


My laptops wifi is rubbish and I work from home so I relied on an ethernet connection to the second Eero as currently I'm getting around 10mbps to the gateway as opposed to over 700 via ethernet in the short time it's working.

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi MichaelaPas,

 

How are you getting on?

 

Thanks

 

Michelle

 

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ferguson
Community Star
Private Message TalkTalk
Message 2 of 3

Try bringing the units closer together when pairing. Then they should be OK to move apart. 

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