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payment page freezes stopping bill being paid

EM147
First Timer
Private Message TalkTalk

on ‎03-07-2025 07:40 AM

Message 3 of 3

payment page freezes stopping bill being paid - any ideas?

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2 REPLIES 2

mandisa1-TT
Support Team
Staff
Private Message

on ‎03-07-2025 08:28 AM

Message 1 of 3

Hi there @EM147 I would advise if you are experiencing issues with online payment, please Pay over the phone by calling our dedicated 24-hour payment line on 03451720040. Be sure to have the following details to hand: 
Your TalkTalk account number and a valid debit or credit card

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Divsec
Community Star
Private Message TalkTalk

on ‎03-07-2025 07:55 AM

Message 2 of 3

Hi @EM147 have you tried using a different browser to access the page?

 

Your post has been escalated.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support. 03451720088
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