Get help with your TalkTalk landline and calling features.
Please Help critical hospital phonecalls are being missed because of no income phonecalls elderly and disabled household. I'm trying to reach talk talk to transfer all incoming phone calls to my mobile But without success! Until the fault can be foun...
I moved into a new home nearly 20 months ago, on that day the phone line was connected but with no service, and the first (and only) service I ever had here is from TalkTalk starting a few days later (the order had been placed before the move). I had...
Hi everyone. I’m not sure whether TalkTalk offer SMS over PSTN but, if they do, does anyone know the service centre number?The reason is for an alarm system that uses a landline to send SMS alarms. Would be the same for DECT phones. Thanks.
No dial tone on landline, can't receive or make calls. Have checked and no problem with our setup. Very worried as this is the only way to contact my elderly parents.
Interested in switching over, I know the trial uses a supplied ATA wonder if I could trial digital voice with my own ATA as per subject
hi I have a problem with caller display and TalkTalk said they would turn it off for 24hrs but that was 48hrs ago I still have no caller display and the boost page on my account is all greyed out and can not change anything. I tried chat earlier but ...
Hello Openreach were due to install fibre to the premises on 4th May and our new provider is Sky (for various reasons). This information was communicated to TalkTalk not by me, but by either Sky or by Openreach, presumably by Sky. However, Sky sent a...
I have just joined Talktalk and expected to port my home number but it has not and it has given me a new number. How do I port my number over? I have only just joined so the number should still be free? it was XXXXXX REMOVED FOR SECURITY REASONS
So it has been almost 30 days since we got the future fiber installed but the thing is the old copper socket still works for the phone as well as plugging it into the router. Will call safe work if we plug the phone into the copper line or will the c...
This problem started back in March.If I am called on my landline, when the caller hangs up first I hear a loud constant tone which continues for 30 seconds before the line disconnects. It can be annoying because if the answering machine cuts in, it r...
I guess I'm in wrong board, but not sure where to open topic.A nephew died last week. We can't find his account number, and do not have his landline number. I contacted bereavement line and they won't do anything without one of those numbers, or poss...
Morning,when landline in use (only used for incoming calls), fault appears to have developed whereas we lose internet connection for duration of landline call, once call is over, internet connectivity appears to return. Could this be checked out? tha...
Hi, I need some urgent help. The message icon on my phone has disappeared. I can receive messages but there is no icon to tell me that there is a message waiting. I am a carer for my husband who has Parkinson's and we have already missed an important...
Hi. My landline is unusable due to a loud crackling noise. A TalkTalk engineer visited yesterday and quickly determined that the problem lies outside my home. He said he would report the issue and something would happen. Meanwhile the phone line rema...
Hello.I switched provider from TalkTalk to Vodafone 3 days ago. When I initiated this switch with Vodafone (approx 2 weeks ago) I was told I would need a new landline number, even though I wanted to keep the existing one I'd had with TalkTalk (which ...
Not sure if this has already been reported or not, as I wasn't quite sure what to search for, as it is a new one on me... Starting a few weeks ago, whenever we are speaking with somebody on the landline, as soon as they hang up an extremely loud cons...
I'm told my house alarm uses the PSTN network to call out to my mobile in the event of an alarm and that this will stop working when the PSTN system is switched off before 2025. Is there a fix for this i.e. a system that will convert the alarm signal...
Our external junction box cover has fallen off and I'm worried about damage to the wires now they're exposed to the elements. How can I report this to get it fixed?
Hello , I am looking at upgrading to future fibre 150 but also want to keep using my phone . I spoke to talktalk sales guy on the phone and he said to use the phone I will need an extra box that connects to the eero and then this has a wire to my pre...
Hi I have two accounts with Talk Talk with two different phone numbers in two different houses, I have no dialing tone on one number but if I try the help services it automatically checks the other number and if I try to add an account it changes the...
Almost a week ago , I had an openreach engineer visit my property to move a master socket . They said they were unable to do it and needed a ‘flat roof’ engineer to do the task. (The socket ismoving to another part of the house and the engineer said ...
Hi, I have a fibre65 package (though it only runs at fibre35 speeds), with landline -- fibre to the cabinet, then copper. Talktalk want to give me an upgrade to fibre to the premises, but after a lengthy conversation, as i was about to agree, they dr...
Hello, I have Fiber 65, un der contract for 18mths. Soon future fiber will be available and I would upgrade, but these are data only plans. I wonder if I can port my number to Skype (this is possible) while keeping the Fiber 65 until the future fiber...
Screen displays "Check Phone Line" and phone can't make make or receive any calls. We had a line fault a month or two before this but the engineer replaced the wiring and the socket and everything went straight back to normal.
Hi, I moved into a new house a few days ago and only just started the process of getting a new TalkTalk package (I know this is really late but our dates weren't confirmed until a few days before moving sadly). I had a landline number at my old prope...