Get help with your TalkTalk landline and calling features.
Good morning, all. Our new Fibre 150 installation + phone is due to go live on 23rd December. We've got a new router, a Hub 3, delivered in September, and a Grandstream Digital Voice Adapter, which arrived this morning. The 3rd instruction on the car...
Can anyone offer or point to setup advice as to how to ADD further analogue phone extensions to a Full Fibre installation (my mother has one of two connected to a single analogue phone port on her fibre router). BT Openreach advise only one analogue ...
A discussion from a year ago seemed to suggest that those of us who get TalkTalk landline service over BT OpenReach copper wiring will be unaffected by "BT's Digital Switchover". Is that true?The only thing I can find from TalkTalk on the subject is ...
Trying to setup the mobile app to use my landline number. It wants to log in tried using my talktalk details but keeps telling me I am wrong. Is there a different loggin and password for this. Never used this before or setup the digital phone equipme...
In the event of suspension, am I still able to receive incoming landline calls? Even though I am a registered financially vulnerable and 'limited mobility' customer, I failed to meet the agreed extension date.
Can someone please advise. I wish to remove my in-house phone and line as like many people I now use my mobile as my phone number, can I do this on Fibre 65?
Morning, can a Grandstream be set up again over the internet by TalkTalk as I accidentally held the reset button too long and factory reset?
How do I cancel Call Safe now?
When will my landline be switched over to voip?
Good Evening,I have been trying to find out how I can setup Digital Voice on my Landline.I have Fibre 65.My TT Router has the Digital Voice socket.I have downloaded and installed the DV App.- but tells me to Register !!! Where !!!??Been on the TT web...
When landline is in use [not very often these days....] the call starts relatively clear, but quickly deteriorates with annoying fuzzy noises and causes the Internet to drop out. All the rest of the time, the Internet is fine, so this is nothing to d...
How can I double check that I don’t need to do anything to ensure continuation of my landline service after the digital switch? I have kept the same number since moving to this house although I have changed to TalkTalk as my Broadband, internet and p...
This article suggests my phone line will be affected:https://www.express.co.uk/news/uk/2136043/bt-switch-off-landlines-94-locations#comments-wrapperIs Talktalk going to get involved? What do I need to do? Some mention, for instance, of needing a batt...
How do I get sound working again please. The phone rings but no sound in either direction. WhatsApp calls fine.
I have recently moved house and trying to move my TalkTalk broadband / phone over to my new address.The new address has full fibre broadband.I phoned on Friday to complete to transfer and was told that I couldn't keep my current landline number.I hav...
HiWe have just been moved onto fibre and the internet/wifi is working well. Initially, our land line phone still worked via the old phone socket. However, this has now been terminated. However, when I plug our phone into the new Wi-Fi hub router it i...
I have a landline with you and fibre broadband with you via city fibre. I am worried about losing my landline is it possible to port my landline number to a mobile phone.Thanks for any help you can give meRegards
Home phone not receiving or making calls. Message on phone "Please check line cord" Everything checked and no problem found. Raised this with Talktalk yesterday who reply that a fault has been found and will be rectified. An hour later a message come...
I have full fibre with voice. I want to move the phone away from the Router to a different room. Is there a piece 'kit' that enables/supports this? I believe BT have some such ability but have discovered nothing re Talktalk
I have just received an eero router but it has no connection for my landline phone. How do I connect my phone? Should some sort of adapter have been sent?
Since going on Fibre 500 I've been using VOIP by connecting my analogue phones to the internet via Talktalk's adapter. I now have a Gigaset A300IP base plus Gigaset S700 handset which are both VOIP enabled. However, I can't get registered with Talkta...
Hi, really hoping someone here can help. I upgraded to full fibre in May with VOIp & asked for my 40 year old landline number to be ported. There was a series of epic failures including two months with no wifi or landline. Talktalk failed to port my ...
Account no: XXXXXX REMOVED FOR SECURITY REASONS. Hi, You sent us a letter dated 3rd Feb 2025 to say our landline is changing as it is provided by an old copper line and gave us 3 options. On 10th Feb 2025 I rang you and spoke to Nena and asked if we ...
I am on a FTTC contract with a landline (but no boost extras). I am considering porting out the landline number to a VOIP provider (to give added flexibility). What happens to my current TalkTalk landline/broadband package if I do that ? Am I just as...