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Home Phone

Get help with your TalkTalk landline and calling features.

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Call Divert

I had a problem with the land line being dead for four weeks, this is now fixed. But the call divert is isn't working now I tried deleting and reinstating the feature but no.Us to able set it up online.

Hasted by • Chatterbox
  • 166 Views
  • 10 replies
  • 0 like

Telephone wire dangling in front of window

Hi all, We are wondering if you could help with an issue we have please.We've had the phone line moved from one place in our home to another but have since noticed there is a black telephone wire hanging in front our bedroom window. We had someone he...

Vickytom by • Participant
  • 197 Views
  • 10 replies
  • 0 like

Te joining talktalk

Hi I am hoping to re join you with broadband and home phone. Would I still keep our number currently with Virgin media???

Digital voice

I am now over a couple of weeks past when my digital voice service should have gone live, however when I plug my phone into the digital voice unit there is no dialing tone just a recorded voice saying ‘device is not registered’. Luckily the copper la...

Line cord error

Since 22 March, I have been experiencing the 'line cord error' message on my phone.I have asked TalkTalk twice to run a check on my phone line (the second time was today) and the check has come up with no problems on both occasions. (I have no proble...

Second phone line

Hi, this may be in the wrong place - apologies if so. Possibly a hypothetical question, but I would be grateful for some advice. For background: I have worked from home for 15 years, using a phone / broadband line that was installed and is currently ...

wenbow by • Conversation Starter
  • 254 Views
  • 6 replies
  • 0 like

Landline problem

Telephone is giving a permanent "engaged" tone cannot dial out or receive calls.Live Chat & Bots incapable of solving as cannot recognize my request

Dave28 by • Newbie
  • 161 Views
  • 2 replies
  • 0 like

Phone saying please check line cord.

My handsets are showing message Please check line cord. I have checked everything. TalkTalk have run a line test and say it is fine. I have a BT4500 digital phone. The phone rang today, showed caller, but when I answered it made strange noise and cou...

GBy1231 by • Sightseer
  • 385 Views
  • 8 replies
  • 0 like

talktalk customer

Hi can anyone confirm please Is it still up to three hours that I can talk to another talktalk customer

BT landline

I have been trying to get TalkTalk to take over my BT landline for a while but cannot get a sensible reply from them. Please help.

Hanno1 by • Newbie
  • 158 Views
  • 3 replies
  • 0 like

Phantom Phone Calls since switching to Digital Voice

Switched to digital voice last week and are now receiving phantom phone calls. My phone is showing missed calls every 20 mins or so and I have to keep deleting them. Apparently its a common problem for TT Customers.Can TT Technical Team help? My prof...

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Close account

Good afternoon, I’m moving address and would like my account closing please from today. Im giving one months noticed to stop my account.

Sohawki by • Newbie
  • 113 Views
  • 1 replies
  • 0 like

End of the copper line fiasco....

Has anyone actually had any response to the letter or email sent weeks ago about the additional £12 charge to retain a copper line. I certainly am not paying it and despite webchat, responding to the letter and then clicking the link on the email abo...

Wrong email correspondence address so I can't renew

My email correspondence address is listed differently from the one you send the bills to every month. This 'correspondence' email address is an address I have never used and never have access to! Where has it come from? When I try to renew the contra...

Dee-S by • Visitor
  • 357 Views
  • 6 replies
  • 0 like

What is the process for changing from PSTN to VoIP?

I am a TT customer although not currently in contract. What is the process for the changeover? I would like to start planning the work I would need to complete (such as possibly need to move the master socket, look at how analogue extensions are conn...

Digital Switch over

I understood that I would be able to use my existing home phone and connect it to my router, but the router does not have a phone port to plug into. My router is Fast 5364-3T8

digital phone switchover

I am nearly 80 years old and have poor eyesight. Will I be able to get help with the digital switch over. The router is on a high shelf in the garage and I am unable reach it without a ladder. I need some one to do fthe connection with my landline fo...

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