All incoming calls are now private number / withheld
Since Talk Talk was installed last week, all incoming calls are shown as private number. Call safe is off. Help! Rick
Get help with your TalkTalk landline and calling features.
Since Talk Talk was installed last week, all incoming calls are shown as private number. Call safe is off. Help! Rick
Why have you given me a new number?
I am nearly 80 years old and have poor eyesight. Will I be able to get help with the digital switch over. The router is on a high shelf in the garage and I am unable reach it without a ladder. I need some one to do fthe connection with my landline fo...
Trying to upgrade to Unlimited calls
Hello!I recieved the email in January about having the option to switch over to the Digital Voice service, I clicked the button to set things in motion and, If I remember correctly, it said I would here something back from TalkTalk in about 3 weeks. ...
Please could somebody advise? I have semi-fibre (Fibre 65) and an analogue corded landline phone. 1) When the digital switchover happens, will TalkTalk automatically send me the cable for connecting my phone to the router? 2) Also, I understand that ...
I’m paying monthly for this service, which is now going up to £8 in April. I very rarely use my landline to make calls, therefore I wish to cancel this option. How do I do this.
Hi,As mentioned above, the home phone line has disconnected on all phones in the house for no apparent reason. From what I have been told, Openreach were working outside of the home, and may have accidentally disconnected the line. There seems to be ...
I've moved to TT residential from TT business, I asked for both the FTTP internet and phone to be moved across, but only the internet has moved.On TTB I had a hybrid line, FTTP for internet, and copper for phone line, when I tried moving two years ag...
why are my calls being screened at the moment, ? please help
My local BT exchange is transfering to Digital Voice soon, will this have and affect on my Talktalk phone and internet service??
On 15 Feb I agreed to keep my landline for an extra £12 a month. I had received no confirmation of this by letter or email (3 March), even though I rang again on 24 Feb and was promised someone would 'escalate' the matter. Has anyone else experienced...
Having a problem after my Mum receives/makes a call. It appears if she does not press the red button on her phone (to disconnect the call) the line stays open. Subsequently anyone then ringing her automatically goes straight to voicemail. Is there a ...
I am shortly moving my landline to broadband router.but my router is upstairs ,and my telephone is downstairs in the living room,what is required to solve this
As stated in the heading and chat cuts me off straight away so please help as this service is driving me mad
I believe that talk talk will contact me when they want me off my old copper wire and replace it with a glass one, is this true ?Is it open reach that do the work and supply the new modem ?How long will the switch over take, minutes or days ?Will the...
This appears to have been a common problem for other TalkTalk customers. Since the system was updated recently, the call list on my home phone contains an entry every 30 minutes saying ‘No number’. The phone doesn’t ring when this happens. This only ...
Phone has line and rings but we can’t hear caller and they can’t hear us. Have checked connection etc
Hi, I had this problem 26th March 2024, after having fibre installed, and Michelle from talktalk support fixed it thanks to Ferguson (community star) telling me it was a known problem. I have experienced regular drop-offs in router and landline over ...
Posting on behalf of my elderly mother. In Dec 24, we raised the account cap from £19. Mum is not getting out and about so uses the phone to keep in touch, and support the fall call system that is fitted.All was going okay, until end of Jan 25 when m...
I have had no communication from TalkTalk as to what is happening when the old copper landlines are closed down. I am not sure who to contact.
HiI am not sure I missed something when doing the upgrade I am pretty sure I did mention I wanted to keep my telephone number and still use the home phone but as I just received the eero (which by the way I am not going to use) my existing Hub (which...
I'm considering moving to Full Fibre broadband (FTTP) when my current TalkTalk contract ends soon.I've had a look online at the Eero and it doesn't seem to have a port for connection to a landline phone if I choose to keep it. I've now heard there's ...
I was told my bill was going up an extra £12 a month if I did not change from an old copper line. I have changed to full fibre with digital voice via the e mail you sent me but am still on the old copper line?
I recently changed my package on 3rd Feb with an online advisor. I had a copy of my contract but t didn’t state what my package was. On my recent bill l noticed lm now paying for a couple of calls. I’ve been into my account it says Unlimited calls do...