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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

PRIVATE NUMBER

HOW CAN I TURN OFF PRIVATE NUMBER SHOWING ON THE RECIEVER OF MY LANDLINE WHEN I CALL SOMEONE?

BRIAN116 by First Timer
  • 57 Views
  • 2 replies
  • 0 like

Check phone number transfer

I'm trying to organise a transfer as part of a house move, when i follow the online process, it says that the service for checking if we can transfer phone numbers is unavailable. Is there another way to do this or will the service be resumed soon. I...

houknow by Newbie
  • 134 Views
  • 2 replies
  • 0 like

Switchover. Analogue phone extensions in house?

I have a TalkTalk landline (carrying Broadband). My landline house socket splits to three analogue phone extensions. Will these old phones become redundant with the analogue switch off next year? How can I then maintain handy extensions to three room...

Chris-D by Chatterbox
  • 112 Views
  • 1 replies
  • 0 like

confused about voip

Hello I am really confused about digital voice and voip. I recently switched to full fibre and thought I was switching my talktalk landline too. I was sent the digital voice adapter but it didn't work. I was then told it didn't work because my plan w...

barney8 by First Timer
  • 368 Views
  • 5 replies
  • 0 like

No Web Interface

I can't access the Web Interface on my Analog Telephone Adapter. I have your HT801. I can see on my DHCP server what IPv4 address it's been allocated. It responds to pings. The Getting Started guide says I should be able to pop that address in the UR...

kdmcm by Whizz Kid
  • 180 Views
  • 2 replies
  • 0 like

No Connection

Hi my internet completely stopped working it’s giving orange/red flash lights and I don’t know what happened

Transfer of service

Good AfternoonI am changing my address and want to transfer my phone number along with internet and a new contract. How long will this process take?

My home phone number stolen ......

Good day everybody . Following a recent couple of hours with my TalkTalk internet unavailable I received a call to my landline. The caller said he had problems with his landline and was dialling his home phone number from his mobile. I have inherited...

Phantom calls

After several attempts to get online chat to even understand the issue you guys are my best hope.The phantom calls we're fixed soon after Full Fibre was installed by some online fix but the problem has returned. I get one silent, no number call every...

Rapier45 by First Timer
  • 642 Views
  • 8 replies
  • 0 like

Connecting landline phone upstairs to new ViOP / full fibre ?

Today I had an outreach engineer come and install full fibre. All seems to be working well. The landline phone downstairs simply got plugged into the back of the new wi-fi hub.However I now have a landline phone beside the bed upstairs which obviousl...

Lissy by Whizz Kid
  • 558 Views
  • 6 replies
  • 0 like

Copper phone line, When TalkTalk ceasing Fibre 65

Currently on Fibre 65 with phone line. When is TalkTalk actually ceasing this service due to the future removal of copper lines? My existing contract runs until March 25, but TalkTalk want me to move to Full Fibre now. Can I not wait to end of existi...

MacyZN21 by Chatterbox
  • 318 Views
  • 2 replies
  • 0 like

14258

HiTried to block a call by using 14258 service, but it keeps saying the service not available.Please to advice if the service has been discontinued or need to be rest?Kind Regardsfeicowu

feicowu by Team Player
  • 204 Views
  • 1 replies
  • 0 like

Landline issues via Grandstream

Just looking for some assistance with an issue we’ve encountered with our home telephone, where we cannot make or receive landline calls! We’re on Full Fibre 150 and pay an additional premium for unlimited landline calls. Calls to and from mobile num...

VOIP not working

VoIP not making or receiving calls. Dial tone present. Worked perfectly before we left on holiday. Now not. Have disconnected and reconnected cables, taken batteries out of phone etc but no joy…

Shada by Chatterbox
  • 435 Views
  • 4 replies
  • 1 like

Unexpected Charges on Phone Bill

My Talk Talk Phone Bill includes a charge of £9.82 which I was not expecting. It is called Shell Energy Rated Call Usage. Can anybody explain what this is please ? I cannot find reference to it anywhere.

ChrisM7 by First Timer
  • 409 Views
  • 2 replies
  • 0 like

"Please check line cord"

I have had the message "Please check line cord" on my handset for the past few weeks. I bought a new handset and it says the same thing. How can we get help with this?

Adambr1 by First Timer
  • 571 Views
  • 6 replies
  • 0 like

address

I been have migrated from shell and the wrong address has been allocated. TalkTalk want to change my phone number of the last 50yrs. I am very upset by all this and talktalk just seems to want to find the easy way out of the problem. I seem powerless...

Question

Hi I will be a new customer with you from the 8/10/24, my previous supplier is pop telecom they have advised me today that Talk Talk need to contact them regarding my landline telephone number Regards Mrs E Crossley

Cross58! by First Timer
  • 249 Views
  • 2 replies
  • 0 like

Landline faulty?

I have been trying to get help for this but seem to be getting nowhere. My landline is faulty. I have checked all of the following: 1. The Volume is up 2. Phone is NOT set to "Do Not Disturb" 3. Have tried another socket. 4. I have checked all the ca...

brora by First Timer
  • 1711 Views
  • 25 replies
  • 0 like

Porting landline only, and keeping with talktalk for broadband

I have a broadband plus landline service at present and I am coming up to the end of the contract. I would like to change to a new broadband-only contract (full fibre) but port my landline number to a VoIP provider. Is this doable? or do I have to us...

MikeyS by First Timer
  • 221 Views
  • 1 replies
  • 0 like

Changing to Evening & Weekend Inclusive package

When I was with Post Office I was on a package that included Evening & Weekend calls free and inclusive. I got switched to TalkTalk (not my choice) but now I find they are not honouring this package and I am being charged the same as daytime calls. T...