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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Copper landline service coming to an end

Hi, ive recently heard that the copper landline service will be ending in April 2025. Ive not been contacted by yourselves (talktalk) to determine options as i would like to retain a landline. Thanks.

shodges by First Timer
  • 117 Views
  • 3 replies
  • 0 like

End of Copper landline service coming to an end

Hi - I was recently contacted by yourself (talktalk) who requested i choose an option due to the copper wire service ending in April 2025, as i would like to keep my landline - ive heard nothing since - what are the next steps please? thanks.

dwhile by Chatterbox
  • 273 Views
  • 11 replies
  • 0 like

Answer machine not working

We moved to Fibre 150 in November last year and we connected our landline DECT phone as instructed. We have the Eero & Grandstream hardware and BT cordless phones with an answering machine. It all seemed to work OK. We can call out and receive calls ...

Martin3780 by Conversation Starter
  • 511 Views
  • 15 replies
  • 0 like

Home Phone connection to broadband.

I have a BT 3570 home phone and will be changing from cpper connection to broadband via router. Can this be done with my phone or will i need to get new compatible phone?

robot80 by Newbie
  • 154 Views
  • 1 replies
  • 0 like

Monthly Allowance

I've been with TalkTalk for about 10 years due to this feature. https://community.talktalk.co.uk/t5/Articles/Your-monthly-allowance/ta-p/2204660It allows you to specify how much you wish to spend on calls (in my case) outside of any inclusive mins in...

WiFi

How do I find out how many GHz my WiFi runs on?

Digital Voice changeover with linked care alarm

I’ve not been notified yet of a changeover to digital voice but I have a linked care alarm package that is plugged into my landline. I’ve contacted the care alarm company about the changeover but they want another £90 to provide new technology (alrea...

Land line

What are the requirements to change the landline entry point into the house.

Digital Voice Changeover Questions

Hello! I've just received an email telling me I need to either pay £12 a month extra to keep my copper phone line or switch to the Digital Voice service, the switch would seem the better option but I have a few questions..... How will this work in re...

Cutie by Team Player
  • 233 Views
  • 1 replies
  • 0 like

Digital Voice adapters

Hi As I write this, I'm awaiting delivery of a TalkTalk Digital Voice analogue telephone adapter (or ATA) to facilitate the switch-over of my landline phone from copper wire to VoIP. I understand that my phone cable will connect to a port in the ATA,...

Kincavel by Conversation Starter
  • 290 Views
  • 2 replies
  • 0 like

Spoofed calls

I run a small business from home and regularly receive calls from call centres trying to sell me utilities, fix my computer, tell me my credit card has been used to make transaction etc. I get business from calls so I don't want Call Safe to act as a...

rolando by Whizz Kid
  • 307 Views
  • 5 replies
  • 0 like

digital phone change

I have been told Talktalk will make my phone digital with an ECCO adapter kit. Do talk talk provide this kit??

Landline Phone Problem

I have full fibre 150 with a grandstream for VOIP on my landline phone, my landline phones are a Quad set of BT 8610 phones with a Answer Phone on one base unit which is plugged into the Grandstream, the Grandstream is then plugged directly into a ee...

Jimpy2 by Conversation Starter
  • 1311 Views
  • 28 replies
  • 0 like

Fast fibre

Ever since I have had fast fibre installed I keep getting unwanted calls on my line at regular intervals. Can you please help.

DaveF7 by Visitor
  • 213 Views
  • 3 replies
  • 0 like

frequent new message alerts from "unavailable"

Since migrating to Fibre 65, my handset regularly (pretty much hourly) shows "new message" alert but no message and caller is "unavailable".All the messages are at 15 or 45 minutes past the hour. What is prompting this?How can it be fixed?

jlowe1 by First Timer
  • 202 Views
  • 2 replies
  • 0 like

Upgraded my internet but csnt connect my phone

I upgraded my internet to 900mb, I was supplied with 2 eero 6 routers. I was told I have to connect my digital phone to the router, there is no phone socket on the router, so ordered a ethernet adapter with a BT socket, doesn't work. What is the fitt...

Digital Voice Adapter not working

I have had 150 full fibre installed with VoIp, Internet no bother, VoIp useless!!The Adapter is just showing 2 blue lights, 1 Power, 2 Internet 3 No Phone.When I pick up my handset it tells me that The Device Is Not Registered.Although it's Registere...

New Router and Landline Phone

I had new wiring installed by CityFibre today plus a new router. My phone now plugs into my router. The problem is that this is the phone with my answer phone. I don't want it in the room with my router. I want it downstairs where i will see that I h...

Lesleybd by Popular Poster
  • 400 Views
  • 8 replies
  • 0 like

Changing phones & modem

We had a call from someone this morning saying they were from open reach. They said they were coming today to change our phones and modem and we needed to buy an apple card. If we don't do this today our phone will be disconnected at midnight. The ph...