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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Digital switch over

My internet Broadband signal comes through my TalkTalk phone line. When phones are switched todigital how will this work? Will we still be able to connect to the internet?

The switchover to digital

I am a tele-care user in Southampton and government advice on TV advert recommends telling my service provider in advance to ensure no problems during switchover. No use telling this by phone as the answering system doesn’t seem to understand the pro...

Analogue or Digital

I'm being asked by an Personal Alarm company run by Warwick County Council, if the phone system in my father-in-law's house is analog or digital? This is for a 'fall alarm.' He is 93 years old and has just lost his wife so will be living alone. And t...

Digital switchover

When will my phone line go digital?My postcode is PR8 4SB What do I have to do? My service is fibre to the cabinet. Thank you. Malcolm Chisholm

VOIP on analog phone

Recently OpenReach came to fix broken copper cable in street. All OK now however they checked home phone as they told me the area was switching to VOIP this month. They told me the router (DSL 3782) does not have a socket for analog phone and TalkTal...

H0nd4m4n by First Timer
  • 90 Views
  • 1 replies
  • 0 like

Home phone

Could someone plese help me, I am disabled & have a electric alarm service I do not know what will happen if I lose my home telephone !!!

Voip accessibility ???

HelloDoes talktalk have any plans to provide a Voip service when BT moves from analogue landlines to digital ? There is also the potential issue of losing telephone connectivity if there is a power outage . Not the case currently with landlines. Pls ...

surfing69 by Conversation Starter
  • 258 Views
  • 5 replies
  • 0 like

Can't make or receive calls

Since yesterday I noticed an unusual continuous tone when picking up the receiver. I dialed a number, but it wouldn't connect. I've also tried phoning my home number from a mobile, but it won't ring. My router tells me, voice ports: not registered. I...

wjsd7 by Team Player
  • 595 Views
  • 8 replies
  • 0 like

Refund

Account has been cancelled and notified due refund of £14.57. Cannot access anything on line as account cancelled how do I get this refund?

Nurse1 by Visitor
  • 621 Views
  • 11 replies
  • 0 like

Unsightly external telephone cabling

The external telephone supply cabling to my house is fixed along the back of a neighbour's adjoining house and is preventing them upgrading their house. How can I get the cabling re-routed?

bobhossack by Conversation Starter
  • 342 Views
  • 5 replies
  • 1 like

Home phone

My home phone isn’t working it rings in and out but the line is dead it has been switched off for 2 weeks while I was away can anyone advise please

Welshy1 by First Timer
  • 167 Views
  • 2 replies
  • 0 like

Inet VOIP phone, does TT do this?

My landline is used amybe once a year. My mobile is only turned on for OTP at the bank. I don't use them. But a replacement for Skype would be nice, save me being AFK to talk. Does TT do this? If not, why not? and any suggestions for free 1-2-1 short...

Three Mobile Users and VoIP

I recently got Full Fibre 150 plus VoIP installed. Everything is working fine with my Broadband and my telephone is now connected to my router to enable VoIP. Mobile users on networks such as O2 and Vodaphone have no issues phoning my landline. Howev...

Fraser07 by Team Player
  • 925 Views
  • 15 replies
  • 0 like

Landline

Hi all - We hardly ever use our landline anymore - around one call per month - but are paying £28 per month for line rental and for a free calls package - Can anyone advise how we cancel our landline element of our package? Thank you, AD Taylor -

Grandstream failed

Grandstream box has to be reset by the pin a number of times a week now. After finally getting it to work, I took a call and the damned thing stopped working again. I can hear them but they cannot hear me. Power light on but internet light out likewi...

Call Waiting

I am a new customer, my line connected a week ago and I cannot have "call waiting" when I do the code, it says this service is not avaialble. I have already spent over five hours on the chat with several departments who after looking into this sudden...

zwypl by First Timer
  • 879 Views
  • 12 replies
  • 0 like

Digital switchover - when is it happening

My parents have a careline system connected to their landline. How do I find out when you are likely to switch to digital in their area so I can ensure I have upgraded their equipment to the digital version in good time? thanks

Other

My telephone wire goes across my Neighbour's garden which is in a conservation area and has a large tree in it, the branches of which are now close to the wire perilously close to the telephone wire. The neighbour is reluctant to cut any branches off...

Jassy99 by First Timer
  • 269 Views
  • 3 replies
  • 0 like