digital phone switchover

[suzanne131]

I am nearly 80 years old and have poor eyesight. Will I be able to get help with the digital switch over. The router is on a high shelf in the garage and I am unable reach it without a ladder. I need some one to do  fthe connection with my landline for me. Please help

[Chris-TalkTalk]

Hi Suzanne,

Can you answer Keith's question and can you update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

[KeithFrench]

Hi @suzanne131 

Are you having the full fibre upgrade then as part of this?