Caller Display

[Eagle1]

I am receiving phantom missed calls, with no numbers, showing on the caller display.  Up to 45+ per day. Appears to have started when Full Fibre 150 was installed. Can anyone help, please?

[Debbie-TalkTalk]

Hi @Eagle1 

Has everything been working ok since your last post?

[Anonymous]

Morning,

You're welcome. Please let us know if you need any further assistance 🙂

Michelle

[Eagle1]

Thank u so much

[Debbie-TalkTalk]

Hi @Eagle1 

Apologies for this.

I've made a change to resolve this issue. Please let us know if you do experience any further issues.

Debbie

[Gliwmaeden2]

It's a problem with VOIP which is easily rectified when staff pick up your post during the day, @Eagle1.

Please complete your community forum profile details for Talktalk staff to identify your account. Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down further to find the button to SAVE CHANGES.