Ongoing land line problem
on 05-03-2025 12:41 PM
Message 6 of 6
Hi
last week I had a problem with noise and crackle on my land line . Open Reach done some work on it , I was disconnected for about 5 hours and all seemed ok afterwards ,but now nobody can ring through to me , they hear a ringing tone but in my house the phone rings once and stops. There is also noise on the line again now. Any help please ?
Thanks
Dodge08
Labels:
- Labels:
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Inbound fault
-
Noise on line
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5 REPLIES 5
on 07-03-2025 10:35 AM
Message 1 of 6
I can see that the engineer has been out, is everything OK now?
Chris
Chris, Community Team
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on 06-03-2025 03:20 PM
Message 2 of 6
Nothing further yet, I'll check again in the morning
Chris
Chris, Community Team
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on 06-03-2025 11:58 AM
Message 3 of 6
Hi Dodge08,
No further updates yet, I'll check again later
Chris
Chris, Community Team
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on 06-03-2025 06:45 AM
Message 4 of 6
Good morning,
No additional updates as yet, fault is still under investigation with Openreach. We'll check again later on today.
Thanks
Michelle
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on 05-03-2025 01:33 PM
Message 5 of 6
Good afternoon,
I'm so sorry to hear this. I remember your previous post/fault. I've run a test on the line now which has detected a potential line fault so I've passed this straight over to Openreach now for an external investigation to be completed and also noted that this is a repeat fault. I'll check first thing in the morning for an update for you.
Thanks
Michelle
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