Ongoing land line problem

[Dodge08]

Hi

 last week I had a problem with noise and crackle on my land line . Open Reach done some work on it , I was disconnected for about 5 hours and all seemed ok afterwards ,but now nobody can ring through to me , they hear a ringing tone but in my house the phone rings once and stops. There is also noise on the line again now. Any help please ?

Thanks

      Dodge08

[Chris-TalkTalk]

Hi Dodge08,

No further updates yet, I'll check again later

Chris

[Michelle-TalkTalk]

Good morning,

No additional updates as yet, fault is still under investigation with Openreach. We'll check again later on today.

Thanks

Michelle

[Michelle-TalkTalk]

Good afternoon,

I'm so sorry to hear this. I remember your previous post/fault. I've run a test on the line now which has detected a potential line fault so I've passed this straight over to Openreach now for an external investigation to be completed and also noted that this is a repeat fault. I'll check first thing in the morning for an update for you.

Thanks

Michelle