Get help with your TalkTalk landline and calling features.
I reported a fault because the landline telephone is crackling and hissing. You acknowledged that there is a fault and gave me a reference number REP-16497896 then asked me to contact you at support.talktalk.co.uk/ to chat with a member of your team....
Good morning, my landline has developed a problem, it has a lot of background noise and is difficult to hear someone talking, they also can't hear me very well as voices fade in and out. Could someone please run some checks on my line to see what the...
Camberley area. Landline dead or alarm sounding rather than a dial tone when you pick up the receiver. Receiving multiple calls where the caller I'd just says "call" generally stops after three rings but constantly over last 48 hours throughout the n...
Hello all. We had a crackly phone line 2 weeks ago. Phoned talk talk to explain this issue, we have been in both times an engineer has been and was told this was sorted by the engineer. Upon receiving our latest bill we have been charged a £75 fee. W...
Could it be arranged for Openreach to attend as my landline has become noisy and the phone refuses to ring most times when the line is called. The line is very noisy. I have done the usual of plugging straight into the test port of the NTE5. I have e...
Hi. Can somebody please confirm that I have the digital phone service activated on my account? I still have my DECT base unit plugged into the old BT type wall socket (via an adapter), and though it works, the line is often very crackly. I've reporte...
My mum’s landline is extremely crackly and she cannot hear when people phone her. She has bad hearing and wears hearing aids so this is a real problem to her. Her landline is her only way to contact us in any emergency. Can you please help her?
Phone is very crackly and doesn't display the incoming number, only 'call'
Noisy Land Line
A few months ago I asked for you guys to check on my phone line as it was just awful... There seemed to be a fault and it improved... until now.I wish I could send you a recording of the noise on the line.... buzzing, crackling and even a "dial tone"...
Since yesterday I noticed an unusual continuous tone when picking up the receiver. I dialed a number, but it wouldn't connect. I've also tried phoning my home number from a mobile, but it won't ring. My router tells me, voice ports: not registered. I...
Hi last week I had a problem with noise and crackle on my land line . Open Reach done some work on it , I was disconnected for about 5 hours and all seemed ok afterwards ,but now nobody can ring through to me , they hear a ringing tone but in my hous...
During the past week, I’ve noticed when I’m calling people. My phone makes a crackle noise that makes it impossible to hear anything they are saying.Its on my end and they can hear it too.I have checked the wires and everything is connected.Has anyon...
Need help with a faulty master phone socket in side my mums home. I have reported the problem twice. Both times TT engineer or customer service. I went through all the different stages as requested. But I object when I was asked to open the box to fi...
Home phone line making noise
My land line stopped working months and months ago - I reported it a couple of times but nothing happened. I even bought a new phone but still did not work. As I have not been able to use it for so long I wish to cancel as everyone uses my mobile num...
Can you ring me on my mobile as my landline is not working , I need you to fix my landline immediately, im disabled and it's urgent , my landline number is xxxxxxxxxx , it's not working , my mobile is xxxxxxxxxx if you can't resolve this by contactin...
I have got no dialling tone cannot dial out and cannot receive I am paying for call boost and I can’t use it
Hi Re the above fault on my home phone/landline. The engineer attended last night and confirmed an external fault. His report should be attached to this fault reference. My understanding is that an Open reach engineer is required but your case tracke...
My landline phone makes a continuous buzzing sound when you lift the receiver. If you dial it from another phone it just buzzes and crackles.
It seems our home phone number has spontaneously changed! We've not received any calls for a while so decided to phone our home phone from one of our mobiles. The home phone didn't ring but the mobile said line was busy. Then dialled the mobile from ...
Today both my phone connection and Internet are dreadful. Trying to make important calls to sort out muddles made by utility companies. The line appears to be fine for a few minutes and then crashes - I literally asked the E.on Next lady if she had d...
Hi my internet completely stopped working it’s giving orange/red flash lights and I don’t know what happened
We only have a home phone connection via Talktalk as broadband (full fibre) with another supplier.The home phone line is really poor with constant crackling and mushy background noise such that it is virtually impossible to hear the content of a call...