There is no dial tone on our landline but the internet is.OK
For the past month or so there have been issues with our landline. Now we have a very noisy line with no dial tone. I have used the test socket and bought a new hand set but still no joy.
Get help with your TalkTalk landline and calling features.
For the past month or so there have been issues with our landline. Now we have a very noisy line with no dial tone. I have used the test socket and bought a new hand set but still no joy.
Reported 23 Feb still unresolved crackling phone line. No correspondent sinceSpent over an hour messaging first to admin then passed over to a so called technical personAt the end asked me to give them a good mark for their service. What a JokeI will...
Noiseonline
Help! TalkTalk Community superstar help required. My landline has a continuous crackling noise, it can be heard from the test socket of an Openreach Master Socket 5C. It has been heard by an Openreach engineer who could not explain the continuous cra...
An Openreach Master Socket 5C produces a crackling noiseon the line even when I use different phones that are powered by the landline. The consumer unit in my house was switched off at the time of these tests. This fault is picked up when I use the t...
There is crackling on the landline, running a TalkTalk test confirms this and a reference is generated. The recent visit of an Openreach engineer confirmed the crackling in on the line not in my head. At the start of the month this crackling overwhel...
Someone recently said they could hear interference noise when they phoned me on my landline. Today I thought I would test my phone line and your system reported back 'we think there is an issue with your line, run a line test. 10 minutes later I rece...
My home phone is not working - constant engaged signal. Problem yesterday, repaired last night, Faulty again this morning.
REMOVED engaged all the time noises on line incoming and out going not working
Had problems with constant noise on the line sometimes complete silence, had two engineers out both said there was a fault outwith the house, but TaltTalk appear to ignore this and say the fault is fixed. It is not. Spent 4 hours "chatting" with some...
I can not find a way of reporting a fault on my landline - the "ChatNow" option does not work and I can not find any email or phone contact numbers to report it to. What are my options?
Hi, I first reported an issue to TalkTalk about my landline phone over 4 weeks ago (terrible interference/crackling sound on dial tone & in chat) and despite online chat with an agent, a visit by an engineer, and another chat with an agent last week ...
Hi, When I pick up the phone the dial tone has a loud crackle, which interestingly seems to go when the call is connected. After a call the crackle has gone from the dial tone, but comes back after a couple of minutes of non use. I did run the online...
Hi, I have an intermittent fault with my landline in that incoming calls seem fine at my end, but occasionally the caller reports there is a lot of noise coming through. I have reported this several times, and last June an engineer called to run some...
Hi. Have tried different adapters, a different cordless phone, have tried all sockets, master socket and still crackling. Cannot receive calls either as if our home phone number was to be rung it sais line busy. Have checked everything inside the hou...
My landline is currently not functioning for incoming/outgoing calls. The line is very noisy (hums, crackles) but internet connection appears to be unaffected. Had an Open Reach engineer here early July for a different issue but while here fitted a n...
Yet again there is a fault with our landline. I cannot make calls and incoming calls ring and then switch to a distorted ringtone. I have used the line test to confirm that the fault is once again between the exchange and my house and am told that an...
Hi and thanks in advance for your assistance. I have no dial tone on my home phone, just white noise. I have tested the line via the fault finder (Fault reference number REP-13086580) which asked me to contact TalkTalk by clicking a button link. Unfo...
I am currently unable to make or receive calls.Broadband is unaffected.Connection is via BT Mk2 Master Socket.With lower faceplate removed and just a BT Duet 210 phone connected ;No dialtoneBuzzing, crackling and cyclical noiseIn bound calls fail - u...
Hi, I have intermittent crackling of the phone line (it’s been so bad that people can’t hear me but it currently sounds like a faint hum to myself and callers) and my broadband is dropping out. Today, via live chat a live line test was run and the re...
I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...
Recipients of calls from or to my landline get very bad crackling and hissing and I have to ring them from my mobile.Problem has been ongoing for about 6 months. Using online tests frequently indicates a problem with the landline which shows up as be...