landline

[bbazz]

No dialing tone just loud crackling noise, can't phone out and can't receive calls internet is working fine and I've tested another phone in socket and get the same result.

[Chris-TalkTalk]

Hi bbazz,

I've sent you a PM with the appointment details

Thanks

Chris

[Chris-TalkTalk]

Hi bbazz,

I've replied to your PM

Chris

[Chris-TalkTalk]

Hi bbazz,

How are you getting on, do you still need assistance?

Chris

[Gliwmaeden2]

@bbazz, please just follow up on here.

I'll remove the duplicate thread. 

[Michelle-TalkTalk]

Good morning,

I'm sorry to hear this. I've run a test on the line now which hasn't detected a fault. Does your main socket have a test socket please?

Thanks

Michelle

[Gliwmaeden2]

Please add your Talktalk phone number and personal details in the profile area of the forum, which only you and staff can see, @bbazz.

Go via your avatar; settings etc.

Staff will then be able to identify your account. It will probably be Tuesday now before you hear back. 

[Divsec]

Hi @bbazz your post has been escalated and you should hear soon.