Need help with a faulty master phone socket in side my mums home.
I have reported the problem twice. Both times TT engineer or customer service. I went through all the different stages as requested. But I object when I was asked to open the box to find out the problem and what engineers to send out at a cost of £95.00 .
My mother is 92 years old and needs the phone to work. The line is crackly and my mother is finding hard to hear or have a conversation.
How can I resolve this problem paying for an engineer that might fix or not fix the problem??
Any help much appreciated
