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Home Phone

Get help with your TalkTalk landline and calling features.

Home phone number

MrsAB
Newbie
Private Message TalkTalk

2 hours ago

Message 3 of 3

It seems our home phone number has spontaneously changed! We've not received any calls for a while so decided to phone our home phone from one of our mobiles. The home phone didn't ring but the mobile said line was busy. Then dialled the mobile from home phone - and a completely different land line number came up! Engineers have recently done work on the telegraph poles in our road. Could this have caused this problem?

Anne Butlin
Labels:
0 Likes
2 REPLIES 2

MrsAB
Newbie
Private Message TalkTalk

43 minutes ago

Message 1 of 3

Now unable to get a dial tone so can't try any numbers! 

Anne Butlin
0 Likes

ferguson
Community Star
Private Message TalkTalk

50 minutes ago

Message 2 of 3

If you dial 17070 from your home phone do you get your own number read back to you, or a different one? If the latter, you may have a crossed line.

 

If you would like the support team to look into this for you make sure that your personal details including TalkTalk phone number and/or account number are complete on your community profile (click here) and also add the "wrong" number in the Private notes section.

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