bought new digi phones gave my digi phones to my daughter she says there nothing wrong with them testead my old digi phone in master socket with router unpluged and still loud crackling can hardley hear any one calling in or out only happened in last...
I have an elderly father, 88, who has just been discharged from hospital and is very vulnerable. His home phone has played up for a while ie. difficult to hear him or he hear us, constantly giving engaged tone, or not ringing his end.We thought it wa...
There is persistent crackling on my landline, a test run shows no problem. I have had this problem before and takes a few emails to get it resolved. Very frustrating!!
An Openreach Master Socket 5C produces a crackling noiseon the line even when I use different phones that are powered by the landline. The consumer unit in my house was switched off at the time of these tests. This fault is picked up when I use the t...
All power off in the house.Using a new BT Big Button 200 phone.As soon as I press the first number persistent crackling is heard and persists as I press more numbers. This phone is powered by the landline from the exchange.This crackling makes some c...
My landline has been faulty for several days now. There is a constant engaged tone and although I can phone out I cant receive incoming calls. Last week you set up a call divert to my mobile which was acceptable for a few days but is now very inconve...
Openreach responded to my problem with my landline, told me I would need the cable replacing but nothing heard since Saturday to let me know what the next part of the process is and nobody available from TalkTalk to let me know either. My phoneline h...
Phone line is crackly, broadband is fine. The problem is clearly the line entering the house; this has happened before. I need an Openreach engineer. Must I go through Talktalk to get to Openreach?
Have reported this previously, and TWO engineers said problem was outside the home.Noisy cracking noise then silence.It appeared fixed for a few days now it has gone again same problem noisy line then nothing.
My internet is City Fibre, but my home phone is still connected to Openreach copper. The home phone has started to have crackly interference. I tried to get line tested via th talktalk account, but got a message saying that the automatic test was dis...
I have a terrible phone connection the line crackles! I have messaged for help and I'm told the line seems OK. ITS NOT!!! The line is crackling over the dial tone and makes conversations impossible! The help page tells me they cant test the connectio...
My landline has been down since Tuesday 5th December. An engineer came and said he couldn’t fix it and was handing it back to BT. I am 82 years old and here on my own. My internet is working some of the time. I have a fault ref 13726645. This is maki...
Afternoon all we are experiencing lots of cracking when making calls from the land line in inward and outward calls, I was wondering if the line could be checked thank you
I'm afraid I'm unable to hear anything on my landline phone due to severe crackling. The phone is unusable. I've had something like this recently but it's much worse now. Rain seems to make things worse. My internet is also intermittent at times. I'v...
Hi we are housebound with my husband who is 87 and has stage 4 Parkinson's and dementia. Our land line has been crackling for a couple of days but now we cannot receive or make calls. This is now very urgent as we have a ' care line' emergency call s...
Constant crackly on phone line ( internet is fine ) incoming caller cannot hear me at times, random occasions where the incoming call that i do not answer does not end unless i terminate it by picking up handset and stopping it. Line checked on Sunda...
Hi, I have intermittent crackling of the phone line (it’s been so bad that people can’t hear me but it currently sounds like a faint hum to myself and callers) and my broadband is dropping out. Today, via live chat a live line test was run and the re...
I recently returned home (after being away for a short while) to discover that there is a fault with my landline, which may have been running for a couple of months. I checked and found I cannot make outgoing calls (the handset displays the message '...
Hi, Yesterday the phone started to play up. There seems to be just a loud crackle on the line. I tested the master socket with a corded phone and it was completely dead. I also did an online fault test which came back without a fault. The internet ho...