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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

issue with home phone line

Hi, We have been having severe crackles on our home phone like for a couple of months now. This has been reported to talktalk who have sent an engineer out (wall mounted box replaced but problem not resolved) and then an openreach engineer was sent w...

Phone only rings once on incoming calls

Hi folks, I've had such a palaver switching my broadband service to TalkTalk. Firstly, they completely messed up the port over from my previous provider. After the switch, they terminated my service and I had to re-order, which left me without broadb...

Land line

Hi, I have tried to check on open case for landline. it says fixed on 4/11/2024.Fault still same but I cannot run connection test as case is open? which is correct . fault still exists, and cannot reach anyone in chat. Phone no use as I have hearing ...

newboy by Chat Champion
  • 3253 Views
  • 52 replies
  • 0 like

Home phone number

It seems our home phone number has spontaneously changed! We've not received any calls for a while so decided to phone our home phone from one of our mobiles. The home phone didn't ring but the mobile said line was busy. Then dialled the mobile from ...

MrsAB by First Timer
  • 352 Views
  • 3 replies
  • 0 like

Well it lasted a week - Phone line not working properly

OK. Openreach came out and messed about with the phone line got it working and now I am back to square one. When you dial my home you will hear one ring and the line drops there is no ringing indoors. The line crackles when making an outgoing call. O...

fedup57 by Popular Poster
  • 264 Views
  • 2 replies
  • 0 like

Interference on home phone

We only have a home phone connection via Talktalk as broadband (full fibre) with another supplier.The home phone line is really poor with constant crackling and mushy background noise such that it is virtually impossible to hear the content of a call...

sal2305 by First Timer
  • 469 Views
  • 5 replies
  • 0 like

extremely crackly landline

hello, my landline has been extremely crackly for days now, please could someone tell me how it can be checked ? thank you (also broadband been dropping intermittently too these last few days)

huw38 by Participant
  • 557 Views
  • 5 replies
  • 0 like

Line Noise

Over the last few weeks we have been experiencing more and more frequent broadband interruptions (although our broadband is with another company). We have also found phone calls are getting more and more filled with crackling and noise.Eventually tod...

JamieB25 by First Timer
  • 602 Views
  • 5 replies
  • 0 like

Buzzing on calls

There is a buzzing on my landline on every call, heard by me and the person I'm speaking with, which quickly gets louder as the call progresses. It's been going on for weeks and is very annoying! Thank you.

JanetJC by Popular Poster
  • 1938 Views
  • 21 replies
  • 0 like

buzzing noise on landline

Good morning. There is a constant buzzing soung on my land line which can also be heard by the person I am speaking to the other end. I havetried plugging in a different phone but this does not work. I can barely hear the other person. Any suggestion...

LaurelB by First Timer
  • 338 Views
  • 1 replies
  • 0 like

Connection quality and issues with grans phone line

Heya,As stated in the title, this is WRT my grans home phone line. She's been having on/off noise on the line, when it happens it's like there's a load of static on the phone line. She's also had her phone calls drop. She has no internet, no router a...

Franco_B by Conversation Starter
  • 850 Views
  • 5 replies
  • 0 like

Home landline not working correctly

High amount of noise nearly drowning out dial tone.Cannot dial out.Phone rings once on incoming call then stops, when phone is picked up can only hear dial tone.NTE 5C MK 4 main telephone socket, all testing done from the test outlet within NTE 5C MK...

igmit by Popular Poster
  • 2351 Views
  • 19 replies
  • 0 like

Phone display says Check Phone Line

My fibre connection is fine.My copper landline to my home phone is now dead after many days of loud line crackling making it near impossible for a conversation. A few days ago phone display started to say "Check Phone LIne"TalkTalk connection test te...

Brady49 by First Timer
  • 721 Views
  • 1 replies
  • 0 like

crackling

bought new digi phones gave my digi phones to my daughter she says there nothing wrong with them testead my old digi phone in master socket with router unpluged and still loud crackling can hardley hear any one calling in or out only happened in last...

hood2 by First Timer
  • 460 Views
  • 1 replies
  • 0 like

poor service !!!

I have an elderly father, 88, who has just been discharged from hospital and is very vulnerable. His home phone has played up for a while ie. difficult to hear him or he hear us, constantly giving engaged tone, or not ringing his end.We thought it wa...

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Tupset by First Timer
  • 418 Views
  • 1 replies
  • 0 like

Crackling on landline

There is persistent crackling on my landline, a test run shows no problem. I have had this problem before and takes a few emails to get it resolved. Very frustrating!!

LizW1971 by First Timer
  • 673 Views
  • 3 replies
  • 0 like

Crackling on line before dialling and during calls

All power off in the house.Using a new BT Big Button 200 phone.As soon as I press the first number persistent crackling is heard and persists as I press more numbers. This phone is powered by the landline from the exchange.This crackling makes some c...