Get help with your TalkTalk landline and calling features.
Hello since Saturday I am able to make calls but cannot receive calls. The phone will just continously ring out from the caller's end if someone tries to call me but nothing happens from my side. My internet is fine.
Hi, My internet is working fine but my phone line does not have a dial tone, so I can't call out and when I try to call from my mobile it is permanently engaged. I have logged a fault with support - but it says they cannot find a fault and I have bee...
Charges
Hi all, We are wondering if you could help with an issue we have please.We've had the phone line moved from one place in our home to another but have since noticed there is a black telephone wire hanging in front our bedroom window. We had someone he...
This topic has been covered before and is obviously a known problem but when I called the helpline number the lady I spoke to went away then came back and told me to phone again in 3 days time if the problem persisted. It didn't sound as if anything ...
I found this morning that my landline is not receiving calls. I can phone out. Using my mobile the call does sound as if it is calling but the phone does not ring. Dialing 1471 it does say that I was called.
Hi last week I had a problem with noise and crackle on my land line . Open Reach done some work on it , I was disconnected for about 5 hours and all seemed ok afterwards ,but now nobody can ring through to me , they hear a ringing tone but in my hous...
As above. I rarely use the landline so don’t know when it started but noticed it yesterday. I replaced the phone today but still the same problem. There’s no dial tone and my new handset shows “line in use” if I try to dial ( the old one wasn’t so so...
Please can somebody help.Since yesterday, our landline is dead. We are unable to dial out or receive calls. I have plugged in a conventional phone and the problem is the same. There is no dial tone when the receiver, on the conventional phone, is pic...
MorningHave dial tone, but when calling out just get engaged tone. When dialling in from a landline callers get engaged tone and from a mobile a message " unable to connect, try later." Did online chat Friday, the agent apparently carried out some li...
I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...
Hi, People (calling me) have reported they are having issues when calling me - they have to keep trying to eventual get connected.
Phone out of action since 6 Jan. Today I spoke to Talktalk helpline and after sometime talking was told that it was being looked into by Openreach. I got an email later on saying that an engineer had called and the problem was fixed. But no engineer ...
We are unable to receive incoming calls to home. If we call our number from another phone it rings once the phone used to dial home, line crackles then nothing. No ringing at home. Have tried the test my line but says it cannot find a fault. Tried th...
We have an issue with our land line. When called, the call ringing sound can be heard by the caller through earpiece, but the landline phone does not ring out in the house meaning that we are unable to answer incoming calls. Also, another talktalk ac...
Hi, Since Monday 6th we have had no ability to call or receive calls on our landline, everything works and shows as working, has been checked through and through but once the call is answered on either end there is zero sound coming through to either...
Hi. I am unable to make or receive calls. Chatted on Mon 6 Jan to customer service, engineer visited yesterday. He said the problem was at the exchange and should be sorted by today ( Thurs 9). Phone still not working. 4 days now. Who should I call, ...
Land line not working. Engaged tone is played when I try to call from outside line.
Calls to my landline are not being received. Telephone is not ringing but it does light up. I have checked the ringer volume is turned up and does still work in the Settings of the handset. If I answer when I see the phone light up, the call does not...
My mothers landline doesn't appear to be working. How do I report it? She is elderly and lives alone, and I am not with her at present.
I receive a phone call every 30 minutes since I upgraded to fibre last week. Can you please help to resolve.
Landline is not recieving incoming calls. outgoing is fine. Ive tried a different phone so its not that. Please advise.
Can you ring me on my mobile as my landline is not working , I need you to fix my landline immediately, im disabled and it's urgent , my landline number is xxxxxxxxxx , it's not working , my mobile is xxxxxxxxxx if you can't resolve this by contactin...
Hi folks, I've had such a palaver switching my broadband service to TalkTalk. Firstly, they completely messed up the port over from my previous provider. After the switch, they terminated my service and I had to re-order, which left me without broadb...
HiHaving problems with the landline, can't receive calls and every time someone rings up the internet goes off.I tried the line test and it found a fault,but when I tried the longer test it couldn't detect the problem.