Get help with your TalkTalk landline and calling features.
Hi, I've had intermittent sync issues for a couple of months now (the connection was rock solid for a couple of years @80/20 - but now intermittently syncs at anything between 40-60/15-20) I've noticed router stats wise the maximum rate is usually ju...
Hi there,I would like to report a fault on our line please. The home phone is permanently engaged and we cannot make or receive calls. Our Internet is unaffected. Service status shows no faults and the line test has passed, however there is definitel...
I can make phone calls, but cannot receive phone calls. I have tested calling 17070 and it reads back the wrong number to me, which may imply crossed lines. Any help would be appreciated.
HI, On Monday Evening 21/02/22 at 19:19hrs I initiated a report of loss of dial tone on my landline after going through the process with TalkTalk chatline with Hanna and later Kathlyn who after running tests said there was a problem and arranged a no...
Hi, - Of course there's a storm and some people are with physical damage but there's no wires down here. - We've woken up no broadband. XXXXX address removed for SECURITY REASONS. - First test I did was to call my mobile check if the line worked. - I...
Hello Team, I am just wondering if I could have an update on the fault I raised last Monday 14th Feb. The problem is that my home phone no longer rings and cuts off almost immediately after trying to call it. I have run through the tests. TalkTalk ha...
Screen displays "Check Phone Line" and phone can't make make or receive any calls. We had a line fault a month or two before this but the engineer replaced the wiring and the socket and everything went straight back to normal.
I have the same problem like others - landline has gone dead since Jan 4th. No dialing tone and I cannot make or receiving calls. Internet is working fine. Reported the fault to TT on 6 Jan through automated phone system and received a text saying th...
Someone has just rang, saying finally I've got through to you, rang a number of times this week.Apparently they have just been receiving a 'Burr' sound instead of a ringing tone when calling me.Rang at 17:57pm when my telephone was ringing, but rang ...
Have been through all suggested workthroughs in the last two hours, which have not resolved the issue.TalkTalk have text and emailed saying they have tested my broadband line and it looks like its working as is should be (their words).I can connect t...
Hi I have just been called on my mobile by my mother to tell me my landline is not working. Checked the handset and have a dial tone. Made a phone call and all ok. Called my landline from my mobile and..... yup - nothing. Just a bissing sound. So I k...
Hi, Just been told that we are not receiving incoming calls on our landline. I can make out going calls but if I try to call my landline number from my mobile I get not tone at all, no ring tone or busy tone.
I wondered if you could help me.I have a 99 year of mother who lives alone. I have a WiFi camera in her room so the I can keep and eye on her over the WiFi.On Friday the camera stopped working as there was a problem with the Wifi, I contacted TalkTal...
I have two problems which started on 26/11/21: I am unable to make or receive telephone calls. There is no dial tone and if I call my number, it rings on the connecting phone (suggesting no faults, to the caller) but doesn't ring on my receiving land...
Talktalk ref: CMP-191731 I have a problem with incoming calls ringing once and cutting off, also people have said they have rung and not got through. It started a month ago with a crackly line. I have replaced my phone with a new one two weeks ago wi...
All my incoming calls are coming in as caller number withheld how can I fix this.
this has been happening for some time, sometimes the voice is distorted at one end but never both ends at the same time, also sometimes on dialing i get dial tone, dial numbers and just continue to get dial tone, handsets have been replaced and the s...
Good morningMy landline connection is poor.Incoming calls - sometimes I can hear the caller when I answer, sometimes not.Outgoing calls - Sometimes I can ring out, sometimes the connecting line is fuzzy.
I wonder what the process is for helping other who's internet /phone line is down. When you call up outside of opening hours you are redirected to use the community site. Which is impossible if your interent is down! (you assume incorrectly that ever...
Hello, Unfortunately my landline phones have stopped ringing, although there is a dialling tone and I am able to make calls. Internet also seems to be ok. Please would someone be able to investigate? Because it's all my handsets I think it might be s...
Incoming calls from mobiles and landlines to my home landline are getting the message "Calls to this number are barred". These numbers are not on my barred list. CallSafe is off. I can call out OK. Please help. My daughter is due to give birth any da...
Yesterday my phone started only ringing once for incoming calls. The line was very crackly. Outgoing calls were possible(but crackly). I complained on Chat and was waiting for an engineer to come round. Today the problem has vanished. This has happen...
Right - here goes. I've now settled in my new flat, and landline is STILL not working. Same problem as my old place, seriously testing my patience with TalkTalk. I'm now self-isolating with Covid, 100s of miles away from concerned family who can't al...
All incoming calls are going straight to Voicemail, even though I'm not on the phone.
we planned to move flats and did informed talktalk well in advanced time which talktalk said they would move broadband & landline number in one go, which was ok till OPENREACH get to it since then NO Broadband & NO Landline phone which we urgently ne...