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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

landline phone not ringing

I seem to have a problem we can ring out and the internet is working but we do not get a ring on the phone when someone tries to ring us. We have tried a different phone and plugged it in the master socket and it still the same. We have call safe cou...

1500 Phone calls a month

We have a Problem with our Landline Phone, Since the Fast Fibre Broadband was installed, We are getting a phone call every ½ hour, one at ¼ past the hour and one at ¼ to the hour, that is 1,500 calls a month, all with No Number they come up as a miss...

Incoming Calls with No Number

Since going on to the new Fast Fibre Broadband we are getting a phone call every ½ hour at¼ past and ½ to the hour, that's 50 galls a day, 350 calls a week, 1,400 calls a month, all with no number, as there is no number we can't Block them, The new f...

Well it lasted a week - Phone line not working properly

OK. Openreach came out and messed about with the phone line got it working and now I am back to square one. When you dial my home you will hear one ring and the line drops there is no ringing indoors. The line crackles when making an outgoing call. O...

fedup57 by First Timer
  • 176 Views
  • 2 replies
  • 0 like

Openreach connection to home

Connection to house - the wiring is extremely old and frayed, wire covering in crumbling and box covering is unstable, the box is in good access under a window.

Incoming calls - caller can't hear me, but I can hear them

HiOccasionally (not every time) when I answer an incoming call, the caller can't hear me, but I can hear them. If they then ring back, usually it's OK & we can have a conversation. This is now happening more frequently & is, obviously, incredibly fru...

DebSki by Popular Poster
  • 595 Views
  • 12 replies
  • 0 like

Phone Still Not Working

Reported on the 8th of October. Phone started working without anything being done but the Engineer came did his tests and said the problem is still there but is external and passed it onto Openreach saying they would be in touch to make an appointmen...

fedup57 by First Timer
  • 925 Views
  • 15 replies
  • 0 like

phone line not working correctly

hi guys my broadband & landline switched to talk talk yesterday, I now discover my landline isn't working correctly, I have a dial tone and can dial out, but when someone tries to call me they get the message ' sorry you have dialled an incorrect num...

Kev-n by First Timer
  • 474 Views
  • 6 replies
  • 0 like

Home phone

Home phone rings but line is dead if I ring out same thing completely dead so no one can get through or call out tried unplugging etc but no difference can’t find a number to call customer service support

Riley5 by First Timer
  • 262 Views
  • 1 replies
  • 0 like

Number of sessions exceeded

When I try to log on to my TalkTalk account I received this message-'The maximum number of sessions has been exceeded for your account. Please logout from other clients and try again. (SES-0007). Please advise.

WiFi cuts out completely when calls received on landline

Out new fibre talk-talk WIFI all of a sudden has started completely cutting off/out when phone calls are received or made on our landline. This can happen anytime but has happened three times this week one of which when I was giving an important pres...

MarkC87 by Chatterbox
  • 552 Views
  • 6 replies
  • 0 like

mystery "no number" phone calls every 30 minutes

Since having Fibre 150, with a new router, we get a "no number" call every 30 minutes. From a previous message on the Community it seems that TalkTalk need to reset something their end. How can I get them to do this without spending hours on the phon...

Landline not able to make or receive calls

Reporting fault on fathers landline, which does not seem able to make or receive calls as of 8/9/2024. I have added his details in my private info in my profile.I am not at his property but can attend tomorrow (Monday). Is there any way of testing hi...

Incoming landline call problem

Incoming calls aren't ringing on house phone. All that happens is that the landline phone pings once but doesn't ring. If I answer the landline 'ping' and speak nothing can be heard by the caller. We have tried two entirely different phones and neith...

Home phone

Hi my cordless dect phone says fixed line in use when trying to call it so get no inbound calls p.s only got the one handset connected to the line except for my broadband which works fine

Tony70 by Popular Poster
  • 506 Views
  • 6 replies
  • 0 like

Talktalk Digital Voice not receiving calls

Hi,We have been using digital voice for nearly a year with no problems but incoming calls have stopped coming through. We can dial out but not receive calls, if you call our landline number it is silent for a while and then goes to voicemail, we have...

Ghost calls

Since getting fibre, I have been getting ghost calls every 30 minutes. BT Advanced Z phone does not ring when getting these calls. I have hundreds of call logs, which is a pain when looking for genuine caller. I dialled 1471 and it shows no trace of ...

rab107 by Chatterbox
  • 1195 Views
  • 13 replies
  • 0 like

landline cut off

Hi,I have two accounts within the last week both landline have been cut.It looks like BT OPENREACH are cutting landlines without telling anyonebut if you complain will reconnect.So VOIP is coming when will I be able to connect my landline to my talkt...

VOIP! by First Timer
  • 347 Views
  • 1 replies
  • 0 like