Get help with your TalkTalk landline and calling features.
As above. I rarely use the landline so don’t know when it started but noticed it yesterday. I replaced the phone today but still the same problem. There’s no dial tone and my new handset shows “line in use” if I try to dial ( the old one wasn’t so so...
Please can somebody help.Since yesterday, our landline is dead. We are unable to dial out or receive calls. I have plugged in a conventional phone and the problem is the same. There is no dial tone when the receiver, on the conventional phone, is pic...
MorningHave dial tone, but when calling out just get engaged tone. When dialling in from a landline callers get engaged tone and from a mobile a message " unable to connect, try later." Did online chat Friday, the agent apparently carried out some li...
I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...
Hi, People (calling me) have reported they are having issues when calling me - they have to keep trying to eventual get connected.
Phone out of action since 6 Jan. Today I spoke to Talktalk helpline and after sometime talking was told that it was being looked into by Openreach. I got an email later on saying that an engineer had called and the problem was fixed. But no engineer ...
We are unable to receive incoming calls to home. If we call our number from another phone it rings once the phone used to dial home, line crackles then nothing. No ringing at home. Have tried the test my line but says it cannot find a fault. Tried th...
We have an issue with our land line. When called, the call ringing sound can be heard by the caller through earpiece, but the landline phone does not ring out in the house meaning that we are unable to answer incoming calls. Also, another talktalk ac...
Hi, Since Monday 6th we have had no ability to call or receive calls on our landline, everything works and shows as working, has been checked through and through but once the call is answered on either end there is zero sound coming through to either...
Hi. I am unable to make or receive calls. Chatted on Mon 6 Jan to customer service, engineer visited yesterday. He said the problem was at the exchange and should be sorted by today ( Thurs 9). Phone still not working. 4 days now. Who should I call, ...
Land line not working. Engaged tone is played when I try to call from outside line.
Calls to my landline are not being received. Telephone is not ringing but it does light up. I have checked the ringer volume is turned up and does still work in the Settings of the handset. If I answer when I see the phone light up, the call does not...
My mothers landline doesn't appear to be working. How do I report it? She is elderly and lives alone, and I am not with her at present.
I receive a phone call every 30 minutes since I upgraded to fibre last week. Can you please help to resolve.
Landline is not recieving incoming calls. outgoing is fine. Ive tried a different phone so its not that. Please advise.
Can you ring me on my mobile as my landline is not working , I need you to fix my landline immediately, im disabled and it's urgent , my landline number is xxxxxxxxxx , it's not working , my mobile is xxxxxxxxxx if you can't resolve this by contactin...
Hi folks, I've had such a palaver switching my broadband service to TalkTalk. Firstly, they completely messed up the port over from my previous provider. After the switch, they terminated my service and I had to re-order, which left me without broadb...
HiHaving problems with the landline, can't receive calls and every time someone rings up the internet goes off.I tried the line test and it found a fault,but when I tried the longer test it couldn't detect the problem.
I have got no dialling tone cannot dial out and cannot receive I am paying for call boost and I can’t use it
This has been going on for a couple of weeks.
I seem to have a problem we can ring out and the internet is working but we do not get a ring on the phone when someone tries to ring us. We have tried a different phone and plugged it in the master socket and it still the same. We have call safe cou...
We have a Problem with our Landline Phone, Since the Fast Fibre Broadband was installed, We are getting a phone call every ½ hour, one at ¼ past the hour and one at ¼ to the hour, that is 1,500 calls a month, all with No Number they come up as a miss...
Since going on to the new Fast Fibre Broadband we are getting a phone call every ½ hour at¼ past and ½ to the hour, that's 50 galls a day, 350 calls a week, 1,400 calls a month, all with no number, as there is no number we can't Block them, The new f...
Hi we cannot make outgoing calls and when someone is trying to ring us it goes straight to voicemail. I have tried all the usual things, but this has not helped.
Since joining talktalk a week ago we have had no incoming calls ringing. They show on the phone screen but say witheld number and we don't hear them. Callers have left voicemails. We can dial out.