No number missed phone calls every 30 minutes since upgrade to full fibre
on 17-03-2025 06:11 PM
Message 6 of 6
This topic has been covered before and is obviously a known problem but when I called the helpline number the lady I spoke to went away then came back and told me to phone again in 3 days time if the problem persisted. It didn't sound as if anything was going to be done in the meantime. It is particularly annoying because the bedroom phone display lights up every 30 minutes through the night. I have turned off the audible alert but I'm not sure whether it will still light up. I don't know whether any member of staff will read this.
John R
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Inbound fault
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5 REPLIES 5
on 21-03-2025 06:24 AM
Message 1 of 6
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on 20-03-2025 08:28 PM
Message 2 of 6
No phantom missed calls since 6:52am yesterday. Wonderful! Many thanks, Debbie.
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on 19-03-2025 07:04 AM
Message 3 of 6
Hi @Fenman1
Thank you 🙂
I've applied the fix that should resolve this issue.
I will check in again with you on Friday to make sure that this issue has been resolved.
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on 18-03-2025 09:17 PM
Message 4 of 6
Great! I've added the details you requested.
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on 18-03-2025 07:30 AM
Message 5 of 6
Hi @Fenman1
Apologies for this.
Please can you add your name and TalkTalk landline/account number to your Community Profile, I can then apply the fix for this issue.
Thanks
Debbie
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