I have gone into my account and ticked the option for Caller ID and clicked update but a new screen message says, 'Sorry, we cannot bring you the page you were after'. I have tried to speak on the bot chat but they cannot help other than saying that ...
Every time a service is added or removed from my TalkTalk landline (VOIP over full fibre), caller display stops working. I have now contacted TalkTalk customer support via online chat three times over the last two weeks. Each time they say it's a "kn...
Hello, after updating an add on to stop premium rate numbers being able to be called which I thought was on I now have no caller display this has been doing this for about a month now and when I click to adjust phone addons on my account it is saying...
A previous add on to my home phone that was free was no longer free but a paid addon. As I hadn't used it I removed the item on 22 July. That removal has been actioned. However prior to 22 July caller id was working but since then all calls have been...
Phone is very crackly and doesn't display the incoming number, only 'call'
Hi we just joined u and have another issue. When i or people call us the show withheld on the phone why is this?? Can someone explain why and what needs to be done.
In a recent previous thread (last posted 24/06/2025) I complained about the complete loss of my digital landline for 20 days but this new problem might be regarded as less serious. Following the restoration of the digital phone service everything has...
Hi,My caller ID stopped working on my VOIP. It said it was active in my telephone boosts, but its showing anonymous on every call I receive. I went on my boosts and turned it off with the intention of switching it back on to see if that would work, h...
For more than a year now, my landline suddenly stopped showing the names of those listed in my phone, to showing "Incoming Call" - it is very frustrating, esp when the only help from TalkTalk is to invite me to repeat the steps findable online in rel...
Just recently I have noticed that my landline phone shows 'Number Withheld' therefore not allowing me to see who is calling/called. I have not changed any settings or my phone so all I can imagine is that TalkTalk has updated/improved? the system. Pl...
HiA bit of background. Had 150 fibre installed in house with Eero 6 router and phone adapter Grandstream HT801 about a week before. With the phone plugged in to the HT 601, everything worked perfectly for about 5 days until caller display started to ...
how do I rectify my caller ID not showing?
don't know which one I need
After my upgrade from Fibre 65 VOIP to Fibre 150 VOIP on 15/4/25, my Caller Display has stopped working with all incoming calls now displaying as 'Withheld'. Caller Display had been working normally on my Fibre 65 VOIP service and remained ticked in ...
The Caller Display Has Stopped Working On My Phone. I have tried connecting and un-connecting the phones. I have turned Off Caller Display and turned it back on again but no luck. Any help would be appreciated please.
Hi, my landline number is being withheld and showing as Private Number when I call someone. This means that some people or systems will not take my call.I have looked through My Account, Telephone Setting and the Privacy Settings do not show a tick-b...
Hi, switched my landline from BT to TalkTalk now my incoming calls all show as number withheld. even though the numbers are stored to the phone memory. Any help appreciated.Thanks
Hello there,I spoke to tech support last summer (2024) about this but its still borked and the Mrs is getting on at me about it again.The story, It worked fine (for years) until my neighbour opposite me had full fibre fitted (not sure of the provider...
I am receiving phantom missed calls, with no numbers, showing on the caller display. Up to 45+ per day. Appears to have started when Full Fibre 150 was installed. Can anyone help, please?
I have had a long running issue with caller display showing withheld number, but recently changed to FTTP including VOIP. I hoped this might sort the problem, and I have at least the table to tick or untick privacy features come back..... Alas, still...
I would like to allow number withheld phone numbers through as my phone currently blocks them.
Caller Display has been working intermittently for some time now. I don't receive many calls but the 3 most recent (during the past week) just show as Incoming Call on my Panasonic KXTGE720E. I also have a GPO Tele746 basic dial museum piece (I like ...
Caller display has not worked on my phone for months. I have had a chat with customer services a co9uple of times and done all the things they suggested but it still doesn't work. It's not the phone as it worked when I tried it on another line. Does ...
Hi my caller display has not worked since around last July, when my service was migrated from Shell to talktalk. I have checked that the problem is not my phone by taking my phone to my mother in law's house where the caller display function works ok...
just had new service installed but getting no caller display and cant find anything in my account too turn it on help please