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caller ID not working

jack560
Visitor
Private Message TalkTalk

Saturday

Message 3 of 3

my caller ID has not been working for 3 weeks.

 

i have seen other suggestions in the community hub that suggests i remove 'caller ID' from my account and add it back 4 hours later, but i cannot find this option in any of my account drop downs.

 

please help i am elderly and not knowing who is calling, or has called is a real frustration.

 

many thanks in advance

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2 REPLIES 2

jack560
Visitor
Private Message TalkTalk
In response to Chris-TalkTalk

an hour ago

Message 1 of 3

hiChris, yes i can confirm still not working. thks

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Chris-TalkTalk
Support Team
Staff
Private Message

7 hours ago

Message 2 of 3

Hi Jack560,

 

I'm sorry to hear that you're experiencing problems with your caller ID. Just to confirm, is it still not working today?

Chris

Chris, Community Team 

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