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Get help with your TalkTalk landline and calling features.

caller ID not working

jack560
Visitor
Private Message TalkTalk

Saturday

Message 5 of 5

my caller ID has not been working for 3 weeks.

 

i have seen other suggestions in the community hub that suggests i remove 'caller ID' from my account and add it back 4 hours later, but i cannot find this option in any of my account drop downs.

 

please help i am elderly and not knowing who is calling, or has called is a real frustration.

 

many thanks in advance

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4 REPLIES 4

jack560
Visitor
Private Message TalkTalk

yesterday

Message 1 of 5

the caller ID is still not showing up when some-one calls.

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Chris-TalkTalk
Support Team
Staff
Private Message
In response to jack560

yesterday

Message 2 of 5

OK thanks, I've made a change, can you please retest and let me know if it's made any difference


Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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jack560
Visitor
Private Message TalkTalk
In response to Chris-TalkTalk

Monday

Message 3 of 5

hiChris, yes i can confirm still not working. thks

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Chris-TalkTalk
Support Team
Staff
Private Message

Monday

Message 4 of 5

Hi Jack560,

 

I'm sorry to hear that you're experiencing problems with your caller ID. Just to confirm, is it still not working today?

Chris

Chris, Community Team 

Our latest Blog l Share your Ideas l Service Status l Help with your Service l Community Stars l Set your preferences

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