Home Phone

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Home Phone
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Forum Posts

Accessing landline voicemail

For a few weeks now I am unable to leave a message when calling my mum’s landline - it just cuts out. When I call 1571 from her landline the standard voicemail greeting is still there. Please advise on why I am unable to leave a voicemail anymore. I ...

Voicemail Catch-22

I've just renewed my package, switching to the Fibre 35 Plan.Previously, I had voicemail access (which specific service, heck knows?).I've received a missed phone call that has diverted to voicemail and is indicated as such on my home phone, as New V...

Collecting home landline calls while abroad in EU?

I’m planning on spending next summer abroad in the EU. I’m wondering what best to do about my TalkTalk home landline calls? (I currently have unlimited UK Calls Boost on my landline and understand EU mobile roaming and calls are charged at domestic U...

Chris-D by First Timer
  • 116 Views
  • 1 replies
  • 0 like

Caller goes to voicemail

Sometime during 2021 the wait period on my landline before voicemail is activated has doubled. A shorter wait period might encourage the caller to leave a message instead of hanging up. Can the wait period be reduced?

Rich57 by Conversation Starter
  • 152 Views
  • 2 replies
  • 0 like

Missing Voicemail Icon

Hi,Is there any update on the missing voicemail icon? It seems to be an ongoing problem with no solution up to now. No information is available as to any progress on the situation other than the technical department is still investigating it and if t...

Cosmo by Conversation Starter
  • 212 Views
  • 3 replies
  • 0 like

voice mail plus is not working

our voicemail plus is not working anymore, we are paying for it now ( annoying!! ) and it was working at some point, but isn't nowwhy is there no obvious way of reporting this as a fault, having to go to the chat line and go through a whole load of s...

Voicemail plus number of rings before activation

Can TalkTalk change the number of rings from 12 to 7 as we had before because callers are not leaving a message due to 32 seconds of ringing. I am receiving complaints from callers who thionk we have cancelled voicemail as 32 seconds is far too long ...

donbug by First Timer
  • 495 Views
  • 10 replies
  • 1 like

Home phone no longer indicates when I have a Voicemail

For my home phone I use Panasonic KT-TG6521E. When a voicemail has been activated the phone gives an interrupted dial tone but, more usefully, a symbol of an envelope appears on the handset display.This display hasn't been available for some time now...

Complaints process is a total farce

My complaint to TalkTalk was that if I'm on the phone and someone tries to call they get diverted to voicemail (and that's not something I have opted into or requested). I cannot believe that this morning I got an email saying that TalkTalk had tried...

trevorrg22 by Conversation Starter
  • 296 Views
  • 5 replies
  • 1 like

Standard voicemail

Since changing my contract to fibre 35 my standard voicemail has stopped working..the phone just rings out..I’ve checked on my account and the box is still ticked

Mkake by Chatterbox
  • 266 Views
  • 6 replies
  • 0 like

Voicemail

Can anyone tell me if Voicemail Plus is any more reliable the the old Standard Voicemail? I've had some problems with Standard Voicemail lately and was wondering if it's worth paying for the change or whether the problems are TalkTalk's attempt to wi...

NorfolkLad by Conversation Starter
  • 458 Views
  • 9 replies
  • 0 like

Missing voice mail icon

There is no voicemail icon showing on my Panasonic handset. it seems I am not alone in this but does anyone know if there is a ‘Fix’ for this issue.many thanks

Answer machine

Although my telephone receives messages the display doesn't flash to let me know there is a message? The phone isn't faulty

Voicemail Received Icon

I have got 3 Panasonic cordless phones which up until recently had always displayed the 'Voicemail Received' icon when there was a message waiting. This seems to have stopped which meant we missed a very important call yesterday because we were unawa...

NorfolkLad by Conversation Starter
  • 209 Views
  • 1 replies
  • 0 like

Disable voicemail completely

Hi,I was surprised, and shocked, that if I'm on the phone and someone tries to call me thenthat call gets redirected to TalkTalk voicemail. What happened to the engaged tone ??Why don't I have the option to stop people getting diverted to voicemail ?...

trevorrg22 by Conversation Starter
  • 473 Views
  • 7 replies
  • 0 like

Activated Voicemail Plus but it's not working

We have moved into our new house and moved our existing TalkTalk account to the new house. We have a new phone number at this house. It is not the same as the house's previous landline number. I have activated Voicemail Plus (at £1 pcm) but it's not ...

Unable to switch off the Landline Voicemail

Please would you deactivate the landline voicemail service which is costing 2p per 1571 call placed. There doesn't seem to be an option to turn this off within the manage boosts (only the premium voicemail which is already unticked).

sevenofx by Team Player
  • 262 Views
  • 3 replies
  • 0 like

Length of time before voicemail activates

Im just wondering if anyone else has the same issue. Im pretty sure it was working fine before the single ringtone saga. But now instead of the voicemail kicking in after approximently 7 rings / 21 seconds mine is now around 11 rings and 34 seconds. ...

Voicemail.JPG
Nexster by Super Duper Contributor
  • 1878 Views
  • 63 replies
  • 0 like

Voicemail icon has disappeared from handset

icon missing for c3 weeks. voicemail service still works, messages left after 7 rings etc and messages can be accessed as normal. When messages are left, the dial tone goes to intermittent as usual.My phone is cordless Panasonic. There is no answerph...

Voicemail Icon Missing

Title says it all. It has been covered in a previous thread with no outcome noted. The voicemail icon is not showing on the phone when a message has been left. The base unit and all 4 phones were unplugged from the mains for two hours this morning in...

Steeve by Popular Poster
  • 1243 Views
  • 25 replies
  • 0 like

where are my messages?

I have basic voicemail activated on my account.I know that there are voicemail messages on my phone, but when I dial 1571 I'm told there are no messages.My phone display shows there are messages.Where are they??

Jules571 by Popular Poster
  • 603 Views
  • 10 replies
  • 0 like

Cannot access voicemail

This is a regular issue! Yet again I cannot access voicemail although it is activated. Keep getting a recorded messaged saying this service isn't activated. It gets fixed then happens again?

JoanMay by Chatterbox
  • 150 Views
  • 1 replies
  • 0 like