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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Manage callsafe

Hi, Has anyone any idea on how to manage callsafe via my account ? I just can't find the manage callsafe link, it was there awhile back but not now !

davidl1 by Super Duper Contributor
  • 155 Views
  • 7 replies
  • 0 like

Callsafe not working since phone line became over Internet

Can anyone help with this? I had Callsafe turned on and it worked fine, then Talktalk changed my landline to a digital line (?) And now it no longer works. I'm receiving lots of spam calls and my wife gets extremely upset by them. We are 86 years old...

Deicei by First Timer
  • 141 Views
  • 3 replies
  • 0 like

Callsafe

Why is my callsafe status on my account saying its off , butwhen incoming callers are still being asked to say your name and press hash

Connies by Visitor
  • 81 Views
  • 1 replies
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CALL SAFE INACTIVE

Since adding the message service to my VoIP landline phone, Call Safe has stopped working. I've tried activating the service on my phone without success and I'm receiving lots of spam calls. Any assistance would be appreciated.

Sparta by Participant
  • 382 Views
  • 11 replies
  • 0 like

Call Safe does not Activate

On Saturday, I have dialled 1472 and pressed 1 to activate Call Safe. However, when I dialled 1472 later that day and yesterday & today, nothing different happens. So I cannot 'block' any numbers. PLease activate this feature. XXXXX PHONE NUMBER remo...

Callsafe wont turn off

As per title Says wait a few minutes but still not off I dont even think it was turned on by any user my end . Got a cryptic mail yesterday saying something had changed on the account as per last time when this all had to be reset talktalk end to fix

jon1967 by Conversation Starter
  • 705 Views
  • 6 replies
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Callsafe

How do you turn this off.I have been into My Account, Manage Add ons, but there does not seem to be any entry on the schedule for Services - Boosts & Features, for Callsafe.

Hoddy by First Timer
  • 245 Views
  • 2 replies
  • 0 like

Callsafe

I'm thinking of activating Callsafe as the number of scam/spoof calls on the landline is increasing. My question is, will my contacts list be recognised or will I have to manually enter all the numbers to the approved list? (This could be quite a tas...

NEED PHONE LINE CHECKED - CALL SAFE PROBLEM

Hello....I've used CALL SAFE on my landline for a long time without problem.When someone 'unknown' calls, they have to identify themselves. I can then accept or reject.However, on a recent call I was expecting, I accepted but heard nothing more at th...

kwilsaint by Conversation Starter
  • 1333 Views
  • 17 replies
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talktalk last caller barring 14258 not working

I got a scam call this morning and I wanted to add it to my large block list using the 14258 as I did with all the others. It doesn't work any more, I just get the message 'Sorry, the service requested is not available. Thank you for calling'. Being ...

Safe callers list

Hi there. I have recently had 2 scam calls that have come straight through to the phone without any announcement and I have a safe callers list set up. Can you help me to re-check any settings ? Thanks Pwillia251

Call safe not working

I am receiving a lot of spam calls .Call safe is not working. I keep trying to switch it on. It just says “it may take several minutes to switch on” but never switches on.

Janor by Popular Poster
  • 932 Views
  • 11 replies
  • 0 like

Callsafe no longer working

I have received two calls on my landline today where the numbers are neither on my safe list nor have been screened by me. I see that this issue has recently been reported by others so can you please check my line and resolve the problem. Callsafe is...

Call safe not working

For the last 24 hours I have recieved spam phone calls. I havn't had this for years as I have call safe. I have checked call safe and it is on, but clearly not working. I used to get the message about approving the caller. These spam callers are comi...

Callsafe no longer stopping sales and scam calls

For the last couple of days we've been getting calls from salesmen and women which come straight through without being intercepted by Callsafe. I've "typed" 1472 and then 1 on my handset to try and reactivate Call Safe, but to no effect. Can anyone h...

Nunoo by Team Player
  • 590 Views
  • 5 replies
  • 0 like

Call Safe no longer blocking

Just renewed my package with TalkTalk and since then my CallSafe has stopped blocking unknown calls. Checked my account and callsafe is still enabled. I don't want to turn it off and back on as it will lose two years worth of data...Any other suggest...

Pww1955 by Popular Poster
  • 987 Views
  • 8 replies
  • 1 like

Vulnerable neighbor without phone

My neighbor has lost the ability to call out, it tells her to go onto talk talk website but she does not have any way to do this. I'm very concerned as we had to break into her property at the weekend because she had fallen. She needs a way to contac...

nrosko by First Timer
  • 317 Views
  • 2 replies
  • 0 like