Get help with your TalkTalk landline and calling features.
Hello....I've used CALL SAFE on my landline for a long time without problem.When someone 'unknown' calls, they have to identify themselves. I can then accept or reject.However, on a recent call I was expecting, I accepted but heard nothing more at th...
I want to blocked the last caller from my landline but the talk talk numbers showing on line say it is not available.
I got a scam call this morning and I wanted to add it to my large block list using the 14258 as I did with all the others. It doesn't work any more, I just get the message 'Sorry, the service requested is not available. Thank you for calling'. Being ...
Keep having this call don’t know who they are
Hi there. I have recently had 2 scam calls that have come straight through to the phone without any announcement and I have a safe callers list set up. Can you help me to re-check any settings ? Thanks Pwillia251
I am receiving a lot of spam calls .Call safe is not working. I keep trying to switch it on. It just says “it may take several minutes to switch on” but never switches on.
I have received two calls on my landline today where the numbers are neither on my safe list nor have been screened by me. I see that this issue has recently been reported by others so can you please check my line and resolve the problem. Callsafe is...
For the last 24 hours I have recieved spam phone calls. I havn't had this for years as I have call safe. I have checked call safe and it is on, but clearly not working. I used to get the message about approving the caller. These spam callers are comi...
For the last couple of days we've been getting calls from salesmen and women which come straight through without being intercepted by Callsafe. I've "typed" 1472 and then 1 on my handset to try and reactivate Call Safe, but to no effect. Can anyone h...
Just renewed my package with TalkTalk and since then my CallSafe has stopped blocking unknown calls. Checked my account and callsafe is still enabled. I don't want to turn it off and back on as it will lose two years worth of data...Any other suggest...
My neighbor has lost the ability to call out, it tells her to go onto talk talk website but she does not have any way to do this. I'm very concerned as we had to break into her property at the weekend because she had fallen. She needs a way to contac...
Used my account method but call safe is not in table to turn on or off.
All of a sudden, people I call, or who call me, can not hear me, but I can hear them fine. Same applies to all handsets of my Gigaset DECT cordless phones (My landline was switched to VOIP a few weeks ago but has been working fine till now). ALSO Wit...
Help says - Choose the Recent calls tab on the call safe page. You can view a history of calls from the last 35 days.When I look at my Call Safe page there is not a Recent calls tab.
i am trying to switch off call safe but it does not allow me. The message says it will be turuned off in a few. minutes but it doesnt work.
After renewing Contract Call safe and Caller id not working. spent about 3 hours on line yesterday with the technical helpline . complete waste of time as no one can switch it on. It worked before I renewed contract. I have about another 7 days to Ca...
Anybody know how to turn on Callsafe? The option is no longer available through my account settings and when I enter 1472 from my phone, I'm told to go to my online account.
My Caller ID isnt working, I go online to reset it but it doesnt stay on. It has worked for many years and now its not staying on my account ! anyone else experienced this?
does this happen overnight ? Otherwise how does it work please? I dont want to add them all manually it will take forever and i dont want to turn it in and have all calls blocked meantime... Tia
A few years ago I turned off 'premium rate' calls from the settings page on my account on the talktalk website.I now want to turn it back on again so I can use premium rate calls but I cannot find how to do this.It is not listed on the settings page ...
I'm trying to help an old lady that has had enough of rogue/scam phone calls pretending to be a bank... She doesn't have a clue about IT type things etc. She is on the verge of leaving TT just so she can get a new land line number. What can be done ?...
Hi,I turned on CallSafe a few weeks ago but I don't think it's working as scammers are still getting through to me directly when I answer the call. When the landline rings I'm not getting any message asking if I want to let the caller through or not....
Since being migrated from Shell Energy a few days ago we keep getting calls allegedly returning ours when we haven't rang them - scam or Talk Talk fault?
how can i see a list of approved numers
Says its turned on when you hit the button on web and wait a few minutes . Doesnt turn on. Also tries 1472 Spent hours on chat support . Told its actually a couple of hours then 24 hours to work and is still not on and no reason why its so problemati...