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Forum Posts

CallSafe

Why do I get "Withheld Number" instead of the Phone Number when I try to Edit details in CallSafe?

AJWarren by Popular Poster
  • 193 Views
  • 9 replies
  • 0 like

Resolved! CallSafe not block numbers

Even though the CallSafe setting states that it is on, I'm not sure that it is. I have been trying to get it to block a nuisance call by adding it to CallSafe's Blocked numbers list, but it doesn't seem to make any difference. To test it, I added my ...

captk by Chatterbox
  • 207 Views
  • 7 replies
  • 0 like

last caller

does last caller barring still work or as it been removed ?

kkkev11 by Whizz Kid
  • 76 Views
  • 1 replies
  • 0 like

Full Fibre installed old copper line still working

So it has been almost 30 days since we got the future fiber installed but the thing is the old copper socket still works for the phone as well as plugging it into the router. Will call safe work if we plug the phone into the copper line or will the c...

Cannot activate CallSafe

I have utilized 1471 to compile a list of numbers that persistently call my landline. As I never answer my landline and not once has a voice message been left I am more than just suspicious. It's becoming irritating now as I get at least 2-4 calls du...

Garthix by Popular Poster
  • 118 Views
  • 1 replies
  • 0 like

CallSafe approved international calls

Hi, I have several international numbers (Australia) in my approved list. But when my sister phoned it went to screening so she put the phone down. She rang again & I managed to accept the call. The number then stored itself in my approved list but s...

Yorkyman by First Timer
  • 133 Views
  • 1 replies
  • 0 like

Call Safe

I'm trying to activate call safe on my mother-in-law's account but it's not working. I've tried from myaccount and I get the message that it's been activated but it still shows that it's turned off and has no effect on in-coming calls. The same happe...

RussTrue by Team Player
  • 186 Views
  • 6 replies
  • 0 like

Phone hacked?

My landline is making a buzzing noise and I cannot call from it. I have phoned it from my mobile and get a message saying, this phone is being screened by Talk Talk "Call safe", please say your name and wait to be connected. I do not think this is ri...

jrbpab1 by Team Player
  • 356 Views
  • 9 replies
  • 0 like

Callsafe - safe calls

I am trying to set callsafe to ALLOW all calls from my local hospital (they use a standard format and the first 3 digits are the same) - lets call it 654How do I set callsafe to ALLOW all calls from the first 3 digitsis it 654***, 654## or some other...

Weevie by Enlightened One
  • 381 Views
  • 5 replies
  • 0 like

Constant phone call spamming

I am getting calls from India starting with 0019 several times a day. The numbers are all different but the line is dead and I think its an autodialler. Can I use Callsafe to block a dialling code or does it have to be a full number? Any other advice...

jedirob by Team Player
  • 268 Views
  • 3 replies
  • 0 like

Calls from Mobile Phones

Been getting lots of calls from mobile phones saying they are returning a call that I did not make. Some have been very abusive and latest was from a north country massage parlour. I live in the South west. Just discovered my callsafe was switched of...

Resolved! Call safe

Hi could some kind soul set call safe to active it was previously not possible to open orders. There should now be no open orders. Thanks in advance

Divsec by Community Star
  • 278 Views
  • 3 replies
  • 0 like

Turning OFF Callsafe

I have tried several times to turn OFF Callsafe using My Account. It is still active. Please can a member of the Support Team turn it OFF for me. Thank you.

vernon by Conversation Starter
  • 202 Views
  • 1 replies
  • 0 like

Issues with my internet provider

I've made a complaint to TalkTalk about the service that I'm receiving, for example, my landline number is private but I keep receiving telephone calls stating that they are calling on behalf of TalkTalk and my internet services is been hack. It's be...

brydson by Chatterbox
  • 257 Views
  • 3 replies
  • 0 like

Please activate CallSafe

Hi 1472 1 failed, my account failed to activate. Migraine prevents talking to call centre. Would an OCE kindly activate for me. Sorry for this now urgent Friday afternoon request. D

Divsec by Community Star
  • 285 Views
  • 3 replies
  • 0 like

Unable to receive calls at random times

HiI have an issue such that my talktalk landline just stops receiving calls. Whoever dials in just gets an engaged ringtone (a doo, doo, doo sound and then drops off). When this happens if I try to make a call I get no dial tone but as soon as I put ...

Dondatta by Chatterbox
  • 324 Views
  • 5 replies
  • 0 like

Call safe blocking approved numbers

Call safe is blocking approved number. The number happens to be my Doctors Surgery so quite important. When I go to list of approved numbers there are a number headed number withheld and I cannot get to see what numbers they are, however when I try t...

Call Safe

Just activated.Looked at approved list & annotated the numbers with a name. However there are numerous "withheld numbers". How do I find out who they are?When I try to add new numbers it says there is a problem!!If the Calling Circle numbers are auto...

CallSafe displaying "Offline"

I've had Callsafe activated for about 6 weeks and, at first, it worked OK. It's now started showing "Callsafe" switched off in My Account and deleted the accepted users list - however, it still requests new users to give their name when calling, whic...

nfmiller by Chatterbox
  • 176 Views
  • 1 replies
  • 0 like

CallSafe: Error when trying to add approved number

Hi, I've tried to add an approved number four times this morning and each time I come to save it, I get the following error: We are unable to carry out this action due to a technical issue. Please try again or contact us. I've tried with two separate...

Rumbler by Team Player
  • 205 Views
  • 1 replies
  • 0 like

Callsafe again

OK so when I first joined I added all the numbers I thought I would need into callsafe, including the doctors.Today I got a call from the doctors and it had been trapped by callsafe.When I checked my settings most of the numbers were replaced by with...

Callsafe screening all calls

Hi, wondering if anyone else is having problems with callsafe. Mine was working fine up until today, now every call is being screened, even numbers that are on my approved list. Can anyone help with this please?

jgh3010 by Team Player
  • 454 Views
  • 5 replies
  • 1 like

Callsafe not letting approved numbers through

HiI noticed this morning that numbers on my approved list are not getting through, also the system message has system message mentions call sense not call safe, I have noticed other posts regarding this problem. what's going on Thanks

davidl1 by Whizz Kid
  • 205 Views
  • 1 replies
  • 0 like

Still have Callsafe issues after renewing contract

Hi,I'm still having issues with my callsafe package since I renewed my contract last year. It would appear that I cannot add numbers to my VIP list using option 1 on the phone. Any number I have rung directly is not added automatically to the allow l...

Pww1955 by Popular Poster
  • 431 Views
  • 5 replies
  • 0 like