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Get help with your TalkTalk landline and calling features.

change landline number

Rahanni1
First Timer
Private Message TalkTalk
Message 3 of 3

I need to change my landline number as I keep receiving recorded message at least 4//5times a week this has been going on for about 3 months. It is an International Banking company. I am main carer for my husband we are both 82 and this is upsetting, Please help to change our number. Thank you

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2 REPLIES 2

fr8ys
Community Star
Private Message TalkTalk
Message 1 of 3

Or you could consider callsafe.

 

Only numbers you authorise can then get through. 

 

Spam calls do not announce themselves so will never get through.

 

Before I went data only, i didnt het a pam call in over 5 years.

 

Details can be found here.

 

https://community.talktalk.co.uk/t5/Articles/About-CallSafe/ta-p/2204784

Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
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KeithFrench
Community Star
Private Message TalkTalk
Message 2 of 3

There is no need to change your number. You can always block that number free of charge via the Selective Call Rejection service.

 

To block the last number to call you:
1. After the number you want to block has called you, dial  14258  on your phone
2. Confirm that you want to block the number by dialling #01#
The last number to call you will now be blocked.

 


To block a specific number:
1. Dial  14258
2. Dial the # key then the number followed by the #key
3. The number you’ve entered will now be blocked from calling you

 

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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