Callsafe no longer working
on 13-11-2024 10:11 PM
Message 5 of 5
I have received two calls on my landline today where the numbers are neither on my safe list nor have been screened by me.
I see that this issue has recently been reported by others so can you please check my line and resolve the problem.
Callsafe is shown as switched on and I have updated my personal information in settings.
Thanks.
Labels:
- Labels:
-
Callsafe
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
4 REPLIES 4
on 15-11-2024 05:54 AM
Message 1 of 5
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 14-11-2024 08:03 PM
Message 2 of 5
Thanks Debbie
Will let you know of any further calls.
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
14-11-2024 12:34 PM - edited 14-11-2024 12:35 PM
Message 3 of 5
Hi @RussellR
Our Network Team have identified the issue and this should now be resolved.
Please can you let me know if you do experience any further issues?
Thanks
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content
on 14-11-2024 07:25 AM
Message 4 of 5
Morning @RussellR
Apologies for this.
I'm just looking into this now and I will post back here as soon as I receive more information.
Thanks
Debbie
Show option menu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Highlight
- Report Inappropriate Content

Related Content
- AVOID TALKTALK: TalkTalk cancelling my transfer to a different broadband provider in Billing
- Equipment update in Fibre
- Wifi 2.4g isnt working yet 5g is in Broadband
- My Callsafe facility has disappeared from My Account in Home Phone
- TalkTalk email saying my router is no longer supported with software and security updates in Broadband