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Get help with your TalkTalk landline and calling features.

Callsafe no longer working

RussellR
Whizz Kid
Private Message TalkTalk
Message 4 of 4

I have received two calls on my landline today where the numbers are neither on my safe list nor have been screened by me.

 

I see that this issue has recently been reported by others so can you please check my line and resolve the problem.

 

Callsafe is shown as switched on and I have updated my personal information in settings.

 

Thanks.

0 Likes
3 REPLIES 3

Message 1 of 4

Thanks Debbie

 

Will let you know of any further calls.

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 2 of 4

Hi @RussellR 

 

Our Network Team have identified the issue and this should now be resolved.

 

Please can you let me know if you do experience any further issues?

 

Thanks

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 3 of 4

Morning @RussellR 

 

Apologies for this.

 

I'm just looking into this now and I will post back here as soon as I receive more information.

 

Thanks

 

Debbie