Get help with your TalkTalk landline and calling features.
Hi,Since I've switched to full fibre I lost my landline. I don't know what I need to connect my phone to to get it back. I've read another thread about it, which mentioned a green port, which I don't have. Before, my phone was connected to a connecto...
I want to talk to someone
I have been without a phone line for over 48hrs. I wanted to raise a complaint but the chat bot said there was no one to chat with until tomorrow. It's frustrating trying to get hold of anyone
All my Home phones are dead - Talk talk seemed to have found some sort of fault and opened a case for me (giving a case reference) and then after a while I checked and still no home phone service. There is a button to talk to "Live Chat" person - but...
Agreed to transfer to digital voice and received notification equipment was coming and to connect on 18/03/2025. I did this as requested. Had a dialing tone for first two days but no incoming or outgoing calls. Tried reset phone now says unregistered...
Landline has no dialing tone 26th March 2025
Sorry if I am being very thick, but I find navigating Community quite difficult. I may be duplicating a post, but will try again now - after updating my profile. My phone stopped working on 20th - showed line cord error. Started to try and chat on th...
I received the new VOIP box to faciliate digital phone calls, along with a new EERO. Problem is new EERO doesn't seem to work (blue flashing light constantly), and if I connect VOIP box to old EERO and try and use the Landline an automated voice tell...
Hi Teamyou may have seen my comment added to Arrowone's topic so I'll try and be brief. Following TT's letter back in December 2024 about options to change from copper landline, I ordered "digital voice" to be added to my existing Fibre 150. After 2 ...
I have no phone light showing on the digital phone adaptor since connecting it, i connected everything as per instructions, when i try to use the home phone i get a message saying "Not Registered? Any help would be appreciated
11 March we were switched to digital voice and our copper wire landline no longer works.On 20 January I contacted TalkTalk via online chat as our Talktalk router was unsuitable for digital voice. I was advised that a replacement router and ATA would ...
For the last two/three days, I've had no landline connection. People who try to call me get a ringing tone that doesn't connect to my phone, and if we try and call someone, we get nothing, the screen on the phone is blank.We have tried all we are sup...
I'm very disappointed, about very poor customer service being provided while I have raised the issue of Land/Line. I do not receive any incoming calls or can make outgoing calls since 10/03/2025. I have forwarded few emails to your customer service d...
Line cord error!Have checked the connections and plugged in a different phone but still no joy.Any ideas?Thanks
I just get ' not registered'. Any suggestions? Thanks
I have been converted to Digital Voice today, 11/3/2025 but have not received the necessaryadaptor to connect phone to router consequently have now lost land line connection. not getting any joy by phoning TalkTalk!! anyone in similar position?
Hi there, I reported a fault on my landline, which is completely dead, on 6/3/24. My current package is Fibre 65. Checking on My Connection via the website, the last update states the following: An engineer is on the way to the exchangeUpdated: 15:40...
Broadband is working like normal. The phone line has been checked or tested twice by talktalk and no issues. I have tried an old phone which doesnt work either. Phone still doesnt work to make or receive calls. There i no dial tone. Please can you ad...
As above. I rarely use the landline so don’t know when it started but noticed it yesterday. I replaced the phone today but still the same problem. There’s no dial tone and my new handset shows “line in use” if I try to dial ( the old one wasn’t so so...
Hi,As mentioned above, the home phone line has disconnected on all phones in the house for no apparent reason. From what I have been told, Openreach were working outside of the home, and may have accidentally disconnected the line. There seems to be ...
Just wondered if some kind soul would take a quick look at my home landline? There is just crackling and interference.... and no dial tone so no calls in or out!TIA Steve
Hello, my Mum lives alone and has just had an operation which has left her housebound and her landline has stopped working. I raised a fault for this yesterday and was wondering when the phone might be back on.Thanks
My land line not working -no diling tone
I have no dialling tone when my landline phone is connected to the phone socket via the splitter but it is fine if connected directly to the main socket. When I try phoning my landline I get a message from voicemail saying someone is on the phone. No...
I recently signed up for fibre and did not realise that I would lose the landline. Therefore I at enormous time consuming chat arranged to have fibre with landline. All equipment has arrived and is set up and today was the day it should commence. How...