Get help with your TalkTalk landline and calling features.
Hi, My phone stopped working las Friday with the last update at 15.06 saying 'There is an issue with the line providing your connection. An engineer is on their way.' He hasn't got there yet and my phone still isn't working. Can you give any more inf...
Yesterday, for about the tenth time in the last few years, my landline ceased to work. I could not make or receive calls. The last time an engineer spoke to me was in June, the month of the previous fault, and he said that the wiring here was 70 year...
Have been unable to make or receive calls since Monday 20th October. I have raised the issue via chat several times. Having done all the usual tests, they agreed the fault was outside the house. I was told an Openreach engineer would visit the exchan...
Hi, My landline is not working, in CB24 area - I know that a neighbour is also affected. The error is 'line cord error'. Please advise - urgent.
Please advise when phone lines will be working again
Hi. Can somebody please confirm that I have the digital phone service activated on my account? I still have my DECT base unit plugged into the old BT type wall socket (via an adapter), and though it works, the line is often very crackly. I've reporte...
This is now a JOKE!!No phone for over a month (last month) with the same fault as last year. Now, off since Thursday with the same fault.I’ve been online to chat for three and a half hours, all you do is go round in one big nightmarish loop asking t...
Well, it has started yet again, flashing telephone icon on Grandstream unit yet no messages. Same time no incoming voice or outgoing voice. Need to pull power and reboot device to get the voice outgoing and incoming working again but that bl***y ligh...
Hi People, afraid to report the digital landline has gone down again, the third time in 3 months (the last time at the end of June 2025). So far this year from renewal of contract in March, I've been without a landline for 46 days. Usual symptoms - b...
It's been 9 months since our nightmare journey with TALK TALK. My mums landline is still not working properly and once again referred to case managers. She has Alzheimer's and currently lives alone but needs very regular check in's via phone. Now her...
My old BT cordless phone won`t connect via the Digital Voice Adapter, want to keep cordless home phones, but which ones work with the DVA ?
I’ve been without my landline since Friday. Incoming calls go straight to voicemail. When I try to call out the number dials and I then get a continuous tone. My internet is ok. I don’t have a smart phone and when I’ve called customer support I can’t...
Hi, I'm doing this for a totally non-technical friend. Her internet is fine but if she tries to phone out, or of someone tries to call her, although the phone will ring she can't hear the person on the other end and they can't hear her either. If som...
I first noticed I'd lost landline call making facility on 11th August. When calling in it is constantly "busy". Internet works OK. - But I tried turning the router off and on again just in case it made a difference but it didn't. I unscrewed the cove...
My phone has been out of order for 11 days. I understand it is an Openreach problem. I have talked on the chat line to a person and they tell me that I am entitled to compensation of totaling £10 . I thought that TT was part of an agreement with Ofco...
No landline for over a week now. I ran the online TalkTalk test, no fault according to TT.Have just run another test ( 7 days later ), the same message, no fault. We have internet but, no phone. Unplugged all bits and bobs and plugged the phone stra...
My home phone was working up until Tuesday evening when I received a call from a friend but all I could hear is firstly some crackling then the brrb brrrb ringing tone. I put the phone down and it rang again with the same result and phone is totally ...
After three attempts my fibre was connected but my telephone isn’t working and haven’t worked since the connection was made I am 80 years old and can’t clamber under the desk to try and move connections around . please will you get open reach back to...
how do i upgrade the careline system or who do i have to contact
Phone ringing from a caller ok, but then silence, they can't hear me nor I can't hear them. The same when I ring out, Line seems dead.
My new talk talk digital fibre router is up and running but none of the ports on the back fit my old BT home phone Where do I get the correct connector from or do I need a new DECT phone?
Hi just gone live when will our home landline work fully ??
Hello ,My landline has been down since 6-6-25 around 6.30 pm approx when first noticed. No dial tone and phone dead.Broadband is working as normal.Fault was detected and according to fault tracker there is an issue with the line supplying me and an e...
How can I check if phone line is working
Sorry TT but it looks like you need to reinstate Keith's recent sticky advising of the major off. The 5464 router is doing its 30 second orange and white dance but the data is fine. Is failure of VOIP every couple of weeks going to become the norm fo...