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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

PROBLEM WITH HOME PHONE -

Phone ringing from a caller ok, but then silence, they can't hear me nor I can't hear them. The same when I ring out, Line seems dead.

DAITHI1 by Visitor
  • 102 Views
  • 2 replies
  • 0 like

Connecting landline to new fibre router

My new talk talk digital fibre router is up and running but none of the ports on the back fit my old BT home phone Where do I get the correct connector from or do I need a new DECT phone?

cmcpne1 by Visitor
  • 244 Views
  • 3 replies
  • 0 like

Resolved! Just gone live

Hi just gone live when will our home landline work fully ??

hosays299 by Conversation Starter
  • 1012 Views
  • 17 replies
  • 0 like

No dial tone ,Phone dead

Hello ,My landline has been down since 6-6-25 around 6.30 pm approx when first noticed. No dial tone and phone dead.Broadband is working as normal.Fault was detected and according to fault tracker there is an issue with the line supplying me and an e...

florat by Super Duper Contributor
  • 945 Views
  • 21 replies
  • 0 like

Digital Voice (VOIP) Here we go again

Sorry TT but it looks like you need to reinstate Keith's recent sticky advising of the major off. The 5464 router is doing its 30 second orange and white dance but the data is fine. Is failure of VOIP every couple of weeks going to become the norm fo...

mikeyar by Whizz Kid
  • 1016 Views
  • 19 replies
  • 0 like

phone been out of order over 1 week

We have not had a landline for over week (21/5/25)your ref 156566688 told engineer would come within 72 hours from Openreach he came Sunday morning left just after 12 phone still not working. We complained again on 27/5/25 your ref 15679987 this was ...

DEREK40 by First Timer
  • 220 Views
  • 1 replies
  • 0 like

Landline (VoIP) not Working - Wirral, Merseyside

Landline (VoIP) not working and have not been able to make or receive calls for last two days...wish I'd stayed with the old copperline. Moved over to digital voice in March. SMC team are aware of the issue.REF: 15674851. I ran a test myself and it d...

Landline off for 3 days

My landline has been off for 3 days and I see there is a known fault. Putting it on here as I see on my account it states everything is working fine. Other people in my area having the same issue so definitely due to the known fault not my equipment....

Susan5050 by Conversation Starter
  • 811 Views
  • 14 replies
  • 0 like

No phone service in Leicester

I have no phone connection today. I have tried and ultimately failed quite spectacularly to convince the chat facility that I don’t live in the South East. Is there any specific information available about the areas affected?

Pmills by First Timer
  • 163 Views
  • 1 replies
  • 0 like

Landline

Anyone else not able to use their landline?

Barsel by First Timer
  • 186 Views
  • 1 replies
  • 0 like

Landline

Landline off for more than 12 Hrs whats happening. Service is terrible.

Landline not Working.

This morning I found the landline is not working. When I pick up the handset there is a continuous tone and cannot dial a number. The green light on the router flashes red from time to time.I turned off the router and unplugged the white box with 3 g...

Antoni2 by Team Player
  • 885 Views
  • 14 replies
  • 0 like

How to connect phone to use landline via full fibre

Hi,Since I've switched to full fibre I lost my landline. I don't know what I need to connect my phone to to get it back. I've read another thread about it, which mentioned a green port, which I don't have. Before, my phone was connected to a connecto...

Chantal2 by Popular Poster
  • 816 Views
  • 10 replies
  • 0 like

No phone line

I have been without a phone line for over 48hrs. I wanted to raise a complaint but the chat bot said there was no one to chat with until tomorrow. It's frustrating trying to get hold of anyone

Nickg3 by First Timer
  • 235 Views
  • 2 replies
  • 0 like

Home Phone

All my Home phones are dead - Talk talk seemed to have found some sort of fault and opened a case for me (giving a case reference) and then after a while I checked and still no home phone service. There is a button to talk to "Live Chat" person - but...

VOIP activation

Agreed to transfer to digital voice and received notification equipment was coming and to connect on 18/03/2025. I did this as requested. Had a dialing tone for first two days but no incoming or outgoing calls. Tried reset phone now says unregistered...