cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Digital Voice and Home phone not working

I dont know if its a co-incidence but our landline has stopped working today. Broadband internet is fine. Just the landline is completely dead.In the meantime we have been waiting for the digital voice switchover. I have been constantly chasing progr...

Loss of Landline and reduced speed broadband

A case was opened on 22/01/2026 and I also received a text from openreach saying it was being looked into. As the fault is still there and I have received no further communication, I rang support on the26/01/2026 and was told that it would fixed by e...

micasa by Popular Poster
  • 184 Views
  • 6 replies
  • 0 like

No Incoming or Outgoing Calls on Landline

Hi, I have no dial tone, just background static on my landline. I can’t make or receive calls. If I do call my phone from my mobile I get message saying I’m on the phone and then sent to voicemail. I’ve tried the phone in the main socket and same thi...

Vonney1 by Conversation Starter
  • 1018 Views
  • 76 replies
  • 0 like

**()**&(()!!!!!!

That is swearing by the way. Turns out the Grandstream is locked to the TalkTalk router!!!!!! So failed telephone port on my Hub 3, a now totally failed router (Hub 3) and now because the Grandstream is TalkTalk locked to it's own router as well, it ...

“Please check line chord”

I’m visiting my 86 year old dad and trying to fix this problem with his landline. Internet and his CareCall device are working fine. I’ve run through all the rats nest of cables and made sure everything has been unplugged and reseated properly but st...

Cannot Receive or Make Calls

18:40Think I've tried most of the self help suggestions! since 10:30 15-12-25How long will I have to wait for a fix???PS I note that Call Safe has reappeared on my account - just in time for TT to charge me £1/month for (what was) a free service.

wgcuser by Wise Owl
  • 363 Views
  • 4 replies
  • 0 like

No Home Phone Again

I have been with talktalk for 13 years,and everything was fine, but since moving to full fibre, i am now yet again without a house phone, this is at least the third time sinc emy full fibre install. Could someone please check this out, and maybe tell...

Tony54 by Popular Poster
  • 521 Views
  • 10 replies
  • 0 like

No dial tone for landline so cannot make or receive calls

I have had no dialling tone on my landline from Sunday 30 November.I have done everything suggested online.I have unplugged everything and plugged back in.I have disconnected other phones.I have tried using just one cordless phone.I have tried using ...

leramnep by Conversation Starter
  • 741 Views
  • 11 replies
  • 1 like

Update on fault reported for home phone and internet

I am going around in circles with Talktalk, trying to find what is happening to a fault I reported last week. My home phone hasn't worked for days and internet is very slow. Openreach have visited on Saturday and said it's an external cable fault, bu...

InaTiz by Participant
  • 839 Views
  • 10 replies
  • 0 like

No landline service since switch

HiI've recently been switched to fibre only broadband and Voip, but was told there was an error with the switch to digital voice and that I would be contacted Error showing in router settings.when I could switch from the old copper landline. I have h...

Screenshot 2025-11-22 102645.png Screenshot 2025-11-22 103452.png

I've lost my voice (digital) again!

Yes, for the fourth time since being encouraged to change to a digital landline when renewing my Fibre 150 contract in March this year. The total loss of the phone service, that I pay for, has been in 8 months, 50 days and counting. For interested vi...

Anonymous by Not applicable
  • 1193 Views
  • 15 replies
  • 0 like

Line cord error on land line

Cordless phone not working, neither receiving or calling. Is showing "Line cord error" on handset. Tried all the suggestions ie disconnecting plugs to base station etc and power sockets but still no service

Spanner4 by First Timer
  • 192 Views
  • 1 replies
  • 0 like

Landline not working for a week

On Tuesday 11th I reported my landline dead. An Openreach engineer was booked for Friday 14th in the morning. On Thursday 13th the phone line went active and the engineer cancelled. The next day (Fri 14th) the phone was dead again. I replied to the e...

Marg2Wok by Team Player
  • 3437 Views
  • 62 replies
  • 0 like

Landline not working for a week

I reported my landline not working Tues 11th. Over the phone, after a few checks, I had a case number and an Openreach engineer appointment for Friday 14th in the morning. On Thursday 13th the phone returned and the engineer cancelled. The next day (...

Marg2Wok by Team Player
  • 348 Views
  • 3 replies
  • 0 like

Has the engineer got lost?

Hi, My phone stopped working las Friday with the last update at 15.06 saying 'There is an issue with the line providing your connection. An engineer is on their way.' He hasn't got there yet and my phone still isn't working. Can you give any more inf...

Tomlan8 by Popular Poster
  • 310 Views
  • 2 replies
  • 0 like

Landline not working

Have been unable to make or receive calls since Monday 20th October. I have raised the issue via chat several times. Having done all the usual tests, they agreed the fault was outside the house. I was told an Openreach engineer would visit the exchan...

Murrell by Whizz Kid
  • 1505 Views
  • 16 replies
  • 0 like

Landline not working

Hi, My landline is not working, in CB24 area - I know that a neighbour is also affected. The error is 'line cord error'. Please advise - urgent.

Phone doesn't work when plugged into Wi-Fi hub

Hi. Can somebody please confirm that I have the digital phone service activated on my account? I still have my DECT base unit plugged into the old BT type wall socket (via an adapter), and though it works, the line is often very crackly. I've reporte...

JJ1950 by First Timer
  • 1296 Views
  • 7 replies
  • 0 like