Why doesn't my house phone work now I have fast fibre. I am plugged into socket in router.
Have had fast fibre for four days but house phone not working.
Forum Posts
“Please check line chord”
I’m visiting my 86 year old dad and trying to fix this problem with his landline. Internet and his CareCall device are working fine. I’ve run through all the rats nest of cables and made sure everything has been unplugged and reseated properly but st...
Cannot Receive or Make Calls
18:40Think I've tried most of the self help suggestions! since 10:30 15-12-25How long will I have to wait for a fix???PS I note that Call Safe has reappeared on my account - just in time for TT to charge me £1/month for (what was) a free service.
No landline
I can't use our landline number. Not able to call, nor receive.
No Home Phone Again
I have been with talktalk for 13 years,and everything was fine, but since moving to full fibre, i am now yet again without a house phone, this is at least the third time sinc emy full fibre install. Could someone please check this out, and maybe tell...
Cannot make calls on landline.
I cannot make calls on my landline. There is no dialing tone.
No dial tone for landline so cannot make or receive calls
I have had no dialling tone on my landline from Sunday 30 November.I have done everything suggested online.I have unplugged everything and plugged back in.I have disconnected other phones.I have tried using just one cordless phone.I have tried using ...
Update on fault reported for home phone and internet
I am going around in circles with Talktalk, trying to find what is happening to a fault I reported last week. My home phone hasn't worked for days and internet is very slow. Openreach have visited on Saturday and said it's an external cable fault, bu...
No landline service since switch
HiI've recently been switched to fibre only broadband and Voip, but was told there was an error with the switch to digital voice and that I would be contacted Error showing in router settings.when I could switch from the old copper landline. I have h...
I've lost my voice (digital) again!
Yes, for the fourth time since being encouraged to change to a digital landline when renewing my Fibre 150 contract in March this year. The total loss of the phone service, that I pay for, has been in 8 months, 50 days and counting. For interested vi...
Line cord error on land line
Cordless phone not working, neither receiving or calling. Is showing "Line cord error" on handset. Tried all the suggestions ie disconnecting plugs to base station etc and power sockets but still no service
Landline not working for a week
On Tuesday 11th I reported my landline dead. An Openreach engineer was booked for Friday 14th in the morning. On Thursday 13th the phone line went active and the engineer cancelled. The next day (Fri 14th) the phone was dead again. I replied to the e...
Landline not working for a week
I reported my landline not working Tues 11th. Over the phone, after a few checks, I had a case number and an Openreach engineer appointment for Friday 14th in the morning. On Thursday 13th the phone returned and the engineer cancelled. The next day (...
TalkTalk Digital Voice is not working
Why is TalkTalk not able to fix this - it has been days and no one tell me what the problem is
Has the engineer got lost?
Hi, My phone stopped working las Friday with the last update at 15.06 saying 'There is an issue with the line providing your connection. An engineer is on their way.' He hasn't got there yet and my phone still isn't working. Can you give any more inf...
I recommend using the website and WhatsApp to report a phone fault
Yesterday, for about the tenth time in the last few years, my landline ceased to work. I could not make or receive calls. The last time an engineer spoke to me was in June, the month of the previous fault, and he said that the wiring here was 70 year...
Landline not working
Have been unable to make or receive calls since Monday 20th October. I have raised the issue via chat several times. Having done all the usual tests, they agreed the fault was outside the house. I was told an Openreach engineer would visit the exchan...
Landline not working
Hi, My landline is not working, in CB24 area - I know that a neighbour is also affected. The error is 'line cord error'. Please advise - urgent.
Problems at Harestock exchange, Hampshire
Please advise when phone lines will be working again
Phone doesn't work when plugged into Wi-Fi hub
Hi. Can somebody please confirm that I have the digital phone service activated on my account? I still have my DECT base unit plugged into the old BT type wall socket (via an adapter), and though it works, the line is often very crackly. I've reporte...
Phone down AGAIN,😡
This is now a JOKE!!No phone for over a month (last month) with the same fault as last year. Now, off since Thursday with the same fault.I’ve been online to chat for three and a half hours, all you do is go round in one big nightmarish loop asking t...
Grandstream fault yet again!!!!
Well, it has started yet again, flashing telephone icon on Grandstream unit yet no messages. Same time no incoming voice or outgoing voice. Need to pull power and reboot device to get the voice outgoing and incoming working again but that bl***y ligh...
Digital Voice 3rd time unlucky
Hi People, afraid to report the digital landline has gone down again, the third time in 3 months (the last time at the end of June 2025). So far this year from renewal of contract in March, I've been without a landline for 46 days. Usual symptoms - b...
9 months and still no reliable landline connection for vulnerable mum
It's been 9 months since our nightmare journey with TALK TALK. My mums landline is still not working properly and once again referred to case managers. She has Alzheimer's and currently lives alone but needs very regular check in's via phone. Now her...
Digital Voice Adapter - Which cordless landline phones are compatible ?
My old BT cordless phone won`t connect via the Digital Voice Adapter, want to keep cordless home phones, but which ones work with the DVA ?