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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

broadband working no landline 5 months

Broadband is working like normal. The phone line has been checked or tested twice by talktalk and no issues. I have tried an old phone which doesnt work either. Phone still doesnt work to make or receive calls. There i no dial tone. Please can you ad...

Landline not working but broadband is fine.

As above. I rarely use the landline so don’t know when it started but noticed it yesterday. I replaced the phone today but still the same problem. There’s no dial tone and my new handset shows “line in use” if I try to dial ( the old one wasn’t so so...

Elderly vulnerable customer without landline

Hello, my Mum lives alone and has just had an operation which has left her housebound and her landline has stopped working. I raised a fault for this yesterday and was wondering when the phone might be back on.Thanks

DAb160 by Newbie
  • 182 Views
  • 6 replies
  • 0 like

Phone line not working when connected to splitter

I have no dialling tone when my landline phone is connected to the phone socket via the splitter but it is fine if connected directly to the main socket. When I try phoning my landline I get a message from voicemail saying someone is on the phone. No...

Jenshe by Visitor
  • 259 Views
  • 4 replies
  • 0 like

Landline phone problem

Please can somebody help.Since yesterday, our landline is dead. We are unable to dial out or receive calls. I have plugged in a conventional phone and the problem is the same. There is no dial tone when the receiver, on the conventional phone, is pic...

Rowena by Chat Champion
  • 572 Views
  • 5 replies
  • 0 like

Land line dead - Any TalkTalk staff please help!

I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...

Phone not working no dial tone

Hi - I have full broadband speed but no phone line. There is no dial tone at all. The problem is external I think. Does anyone know who I contact and how? Is it Openreach?

No service

Please help i gave no internet no home phone ivsn a vunerabke adult this is sooo stressfult

Tommy09 by First Timer
  • 458 Views
  • 1 replies
  • 0 like

Landline Not Working

My father is with TalkTalk and his landline is not working and hasn't been for a couple of days (at least). He is 80 years old and as such is vulnerable for obvious reasons! He isn't in a place where he is able to report this himself...hence this mes...

Landline

Landline not connected to Talk Talk on day one of service 17/01/2025. Fault first reported 18 / 01/2025. Engineer arrived 22/01/2025 confirmed that line not connected at exchange. Many chats / fault calls from my mobile produces outreach engineer app...

cjbs01 by First Timer
  • 484 Views
  • 1 replies
  • 0 like

Lousy service refund?

As my 90 year old vunerable Mother has not had a working phone since Talk Talk installed a broadband/phone package over a month ago, and not been able to fix it despite me spending many hours talking to ' Agents' all over the world ,can she get a ful...

N0rma14? by First Timer
  • 251 Views
  • 2 replies
  • 0 like

Phone line not working.

Talk Talk installed a broadband /phone package for my 90 year old vunerable person mother and a month later it is still not working! The 'help' line is totally useless and when I do eventually manage to talk to a human they cant resolve the issue! Ta...

N0rma14? by First Timer
  • 2550 Views
  • 24 replies
  • 0 like

Had no phoneline from start

Went live on 6th Jan, Phone line never worked. No calls in or out.. contacted on chat and calls, several times over last 3weeks. Had several engineers out.. Finally told that the line has been deceased, Need to contact Talktalk and ask for line to be...

No Landline Connection

So I've had no landline connection for the past month, broadband still works fine. TalkTalk said they couldn't find any fault on the line at their end, so I ended up paying for a private engineer believing that the fault was at my property only to be...

Number84 by First Timer
  • 753 Views
  • 8 replies
  • 0 like

Landline

I am not able to make calls from my landline in manchester

Barsel by First Timer
  • 291 Views
  • 2 replies
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Incoming and outgoing calls are dead

Hi, Since Monday 6th we have had no ability to call or receive calls on our landline, everything works and shows as working, has been checked through and through but once the call is answered on either end there is zero sound coming through to either...

Namdie by First Timer
  • 710 Views
  • 12 replies
  • 1 like

My land line is completely dead.

when people call from another phone they say it is constantly engaged.This is the 4th day without a landline and I am seriously considering changing provider.

No landline

Since moving to full fibre and receiving a digital voice adapter, my landline has not worked. I have reset many times. I have dis connected and re connected many times. All lights on the dva are full green.

Saus10 by First Timer
  • 314 Views
  • 3 replies
  • 0 like