Get help with your TalkTalk landline and calling features.
From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For...
I am 95 years old & live alone & have a careline attached to my home phone. For last few days every time I pick up home phone to make a call there is no outgoing line just buzzing or screeching. I have a mobile but the signal is poor in th house so d...
Talktalk says my line is ok but I can't use the phone at all. My WiFi is working fine though. Have they changed me to digital without telling me and giving me a new Router? The more I look into this digital voice the more confused I am. It says that ...
I have lost my phone line since yesterday, Internet is working (-40% speed) but not a dial tone or noise on my phone line.Reported via my TT account yesterday, within 35 mins I was informed there was a problem with the phone line and an engineer had ...
No dial tone on outgoing call, get a ring tone when dialling in but phone does not ring Broadband speed down. Fault reported 24/5, engineer called 26/6 but only to check the broadband. He said fault may be at the exchange or in the house and I think ...
I was previously able to receive phone calls and make chargeable calls but now I have no dial tone.I get a message saying device not registered.How do I resolve this?
Phone not working have not touched anything ever had trouble with internet. Internet is back up phone is still down.
My phone hasn't worked for some time now. I have run a line test which suggests that there is no fault.I've tried a different phone - no change.I tried the master socket - no change.All I get on the phone display is check the line cord.I recently had...
HiAnyone know what to do when the phone stops working and instead you receive a 'check phone line' message - elderly mother has received this message and I can't get hold of anyone from Talktalk to see if they can run a test on the line to see what i...
Since my copper land line has been decommissioned last month I have uograded to VOIP. All was working well for a week, now all we have is a single long contiuous tone. No incoming or outgoing calles can be made.Checked all connections to router and a...
I see other users have this problem.VOIP phone not taking incoming calls and no dial tone when trying to phone out. Engineer set up VOIP to Hub2 mid-January and has been working fine until 2 days ago.TalkTalk phoneline cannot help because of 'systems...
Phone stopped working yesterday. Recently swapped from copper to digital which started fine but now nothing. Have been trying to log onto the Talk Talk site to contact them but will not log in. Keep being sent 6 digit verification code which then ask...
Camberley area. Landline dead or alarm sounding rather than a dial tone when you pick up the receiver. Receiving multiple calls where the caller I'd just says "call" generally stops after three rings but constantly over last 48 hours throughout the n...
I dont know if its a co-incidence but our landline has stopped working today. Broadband internet is fine. Just the landline is completely dead.In the meantime we have been waiting for the digital voice switchover. I have been constantly chasing progr...
A case was opened on 22/01/2026 and I also received a text from openreach saying it was being looked into. As the fault is still there and I have received no further communication, I rang support on the26/01/2026 and was told that it would fixed by e...
Hi, I have no dial tone, just background static on my landline. I can’t make or receive calls. If I do call my phone from my mobile I get message saying I’m on the phone and then sent to voicemail. I’ve tried the phone in the main socket and same thi...
First phone was ok at 10am,then line went off during my call. Reported this online.Now its letting me call out but not letting any incoming calls come through?
That is swearing by the way. Turns out the Grandstream is locked to the TalkTalk router!!!!!! So failed telephone port on my Hub 3, a now totally failed router (Hub 3) and now because the Grandstream is TalkTalk locked to it's own router as well, it ...
Have had fast fibre for four days but house phone not working.
I’m visiting my 86 year old dad and trying to fix this problem with his landline. Internet and his CareCall device are working fine. I’ve run through all the rats nest of cables and made sure everything has been unplugged and reseated properly but st...
18:40Think I've tried most of the self help suggestions! since 10:30 15-12-25How long will I have to wait for a fix???PS I note that Call Safe has reappeared on my account - just in time for TT to charge me £1/month for (what was) a free service.
I can't use our landline number. Not able to call, nor receive.
I have been with talktalk for 13 years,and everything was fine, but since moving to full fibre, i am now yet again without a house phone, this is at least the third time sinc emy full fibre install. Could someone please check this out, and maybe tell...
I cannot make calls on my landline. There is no dialing tone.
I have had no dialling tone on my landline from Sunday 30 November.I have done everything suggested online.I have unplugged everything and plugged back in.I have disconnected other phones.I have tried using just one cordless phone.I have tried using ...
I am going around in circles with Talktalk, trying to find what is happening to a fault I reported last week. My home phone hasn't worked for days and internet is very slow. Openreach have visited on Saturday and said it's an external cable fault, bu...