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Home Phone

Get help with your TalkTalk landline and calling features.

home phone not working since connecting to Digital Voice Adaptor 24hrs ago?

DP19OSM#
Newbie
Private Message TalkTalk
Message 2 of 2

I have no phone light showing on the digital phone adaptor since connecting it, i connected everything as per instructions, when i try to use the home phone i get a message saying "Not Registered? Any help would be appreciated 

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk
Message 1 of 2

Hi @DP19OSM# 

 

Normally, the fix for this is to temporarily disconnect the eero from the ONT & connect the Ethernet cable from the Grandstream directly to the ONT in place of the eero. Then do a reset of the Grandstream, whilst connected like this. If it registers now, then reconnect everything as it should be & it should all now be OK.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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