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Home Phone

Get help with your TalkTalk landline and calling features.

home phone not working since connecting to Digital Voice Adaptor 24hrs ago?

DP19OSM#
First Timer
Private Message TalkTalk

on ‎17-03-2025 12:44 PM

Message 2 of 2

I have no phone light showing on the digital phone adaptor since connecting it, i connected everything as per instructions, when i try to use the home phone i get a message saying "Not Registered? Any help would be appreciated 

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KeithFrench
Community Star
Private Message TalkTalk

on ‎17-03-2025 01:19 PM

Message 1 of 2

Hi @DP19OSM# 

 

Normally, the fix for this is to temporarily disconnect the eero from the ONT & connect the Ethernet cable from the Grandstream directly to the ONT in place of the eero. Then do a reset of the Grandstream, whilst connected like this. If it registers now, then reconnect everything as it should be & it should all now be OK.

The TalkTalk Community has now moved to a peer-to-peer support model. This means that the TalkTalk team will no longer be here to support with queries. Don’t worry, there are plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here How to contact TalkTalk Broadband - TalkTalk Help & Support
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