Im still waiting for a new modem

[electrolux1]

My landline will no longer work from next tuesday as i need a new router but have still not received it ? can you let me know when it will arrive please 

[Chris-TalkTalk]

Hi electrolux1,

Can you please update your community profile to include your:

• Name
• Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Chris

[Gliwmaeden2]

Contact Talktalk directly yourself, @electrolux1, as there are no staff on here before Monday now. 

Check opening hours:

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

The router usually arrives the day before, or even on the day - not much in advance.