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Home Phone

Get help with your TalkTalk landline and calling features.

Im still waiting for a new modem

electrolux1
First Timer
Private Message TalkTalk
Message 3 of 3

My landline will no longer work from next tuesday as i need a new router but have still not received it ? can you let me know when it will arrive please 

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2 REPLIES 2

Chris-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Hi electrolux1,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

Chris

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Contact Talktalk directly yourself, @electrolux1, as there are no staff on here before Monday now. 

 

Check opening hours:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

The router usually arrives the day before, or even on the day - not much in advance. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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