Landline home phone
My landline has a dialling tone, but unable to make a call as will not connect, also unable to receive incoming calls since last night.
Get help with your TalkTalk landline and calling features.
My landline has a dialling tone, but unable to make a call as will not connect, also unable to receive incoming calls since last night.
Digitising my landline
An engineer came today and confirmed what i already knew, the fault is external.I get a call from TalkTalk to say an engineer will be out on Fri. And confirmed a time for me to be in, and if i wasn’t I would be charged £75. Why would i need to be in ...
I recently changed from copper to full fibre broadband. The Openreach contractor connected the new service to a telegraph pole at the front of my house, whereas the old connection was to a telegraph pole at the rear of the house. How do I get the old...
My phone has been out of order for 11 days. I understand it is an Openreach problem. I have talked on the chat line to a person and they tell me that I am entitled to compensation of totaling £10 . I thought that TT was part of an agreement with Ofco...
After three attempts my fibre was connected but my telephone isn’t working and haven’t worked since the connection was made I am 80 years old and can’t clamber under the desk to try and move connections around . please will you get open reach back to...
who owns the cables attached to walls of my house?
Hi my service has been cancelled and my fibre copper wire needs to be removed to be utilised for full fibre. Please can you book this with the appropriate parties and let me know when the removal will take placeplease? I look forward to hearing from ...
I got in touch with TalkTalk seven days ago to report this problem. (Our neighbours house is also affected). I was told that my line has been checked and the problem is outside of my home and they would contact Openreach to resolve the issue. TalkTal...
I need TalkTalk to remove a broadband tag from my landline so I can move providers. I have never had broadband, do not want broadband, and do not want to stay with TalkTalk, but I can't get away from this nightmare without them removing this tag. How...
Hi, been on the phone to talk talk for over 15 hours over 2 weeks and going round in circles between customer services, home move team and order management team. Seemingly no communication between any of them. Move was booked 3 weeks ago. On moving d...
For sometime now I am unable to check my EE mobile voicemail from my TalkTalk Home Phone as advised in this link here from the EE Mobile Phone Website: Check and Use Mobile Voicemail | Mobile Help | EE. Calling the number 07953 222 222 (as mentioned ...
I still have got broadband, but my phone line is not working.I have tried a different phone in the socket and also took the broadband filter out to try the main socket. still no phone though.If I ring my own number, my mobile thinks its ringing, bit ...
My landline will no longer work from next tuesday as i need a new router but have still not received it ? can you let me know when it will arrive please
After bad experiences with an Eero router, I abandoned it in favour of using a DrayTek Vigor 2927ax with FFTP with no problems.With copper landlines being disabled in the near future, I've elected to keep my landline number and convert to VoIP .TalkT...
I am totally fed up with the talktalk service. After more than a month of holding on for ages on the phone, chatting to a robot, being told to work with the community, being told you are sorry for the delay and so on, I sent a complaint message two d...
Agreed in mid January to go digital voice. Talkked to the help desk and was told an engineer will supply adapter, cables etc, but nothing. Called in Feb and told to use callback texts. They took three days to text a reply so I called and was told wai...
in late January I agreed to move to digital voice. As my phone is in one room and my router in another I was told that I would be sent an adapter and cable (Eero??) and I just had to plug in and it was all done. I called TT in mid Feb and was told my...
Hello, my Mum lives alone and has just had an operation which has left her housebound and her landline has stopped working. I raised a fault for this yesterday and was wondering when the phone might be back on.Thanks
Talktalk have provided the worst customer service I have ever known from any company I've ever had the misfortune to deal with and it's been impossible to get any actual help.Landline went down last Monday/Tuesday, phone handset stated "line fault er...
they said 24th jan that they would get an electrician to connect my phones as current wiring dodgy. I have heard nothing
I have no landline and cannot make or receive calls and have no dial tone. Broadband is working. I reported this at 9.55 this morning 10.2.25 ref 15342991 and told openreach would investigate as tests suggest fault is outside my premise. I have been ...
I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...
Having had speed issues in November 2024, I now have a dead landline and internet speed dropped again from 36mbps to 10mbps. Tried webchat and answered all the questions and was promised engineer, however, engineer apparently fixed issue several days...
I have a bt8500 twin pack cordless phone, will this work with Digital Voice