Get help with your TalkTalk landline and calling features.
I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...
Having had speed issues in November 2024, I now have a dead landline and internet speed dropped again from 36mbps to 10mbps. Tried webchat and answered all the questions and was promised engineer, however, engineer apparently fixed issue several days...
I have a bt8500 twin pack cordless phone, will this work with Digital Voice
If someone is calling you it never connects it just rings. You can answer phone but cannot hear anything.
Acting on behalf of my 87 year old mother.When calling her landline the phone gives one ring and that's it.The caller just hears a continuous ringing tone.Outgoing calls and broadband are ok.Used the live chat last week and a fault was identified,sai...
Dated 6 Jan rep 15179803 when will someone update re landline please
Our landline is only working intermittently and has been like this for some days now .It goes completely dead (no dial tone) for some time then spontaneously and randomly comes back to life, albeit with a very noisy and scratchy tone.
And internet has gone down - help
On Tuesday my 92 year old mother’s landline number suddenly changed and we were unable to call her. Going to her house and ringing out revealed her number has been changed. Calling 17070 from her landline confirms the incorrect number. My mother is v...
Our land line phone has been out of action since Monday 6th 2025 .Spoke yesterday to BOT then a human voice and was told that Openreach working on job and would notified. Any news on getting my phone back up an running please.
In the recent winds, the wire from the street pole to our house was damaged. There are now wires coming out of the box where the cable joins the house. Can you arrange for someone to come and repair the cable? Thanks
I have had no dial tone for nearly two weeks. I've reported it twice and keep being told an engineer will investigate. I've been told it's fixed but it isn't. There's no problem with the phone itself, I've tried other handsets. The line isn't working...
Am I the only one who finds contacting Talk Talk nigh on impossible? 3 hours on the phone yesterday and passed from pillar to post. I accidently dropped my phone and lost the connection at this point. I was so stressed I couldn't bring myself to ring...
I need to cancel a prearranged visit of a telephone engineer to my house as the phone is now working. I cannot find how to do this online
I was upgraded to fibre on Nov 12 and since then i have no landline ive explained i have a heart condition and need my landline working also phone will say 50 missed calls through the night i need this fixed urgently.
phone is dead
my parents phone is not working, need an engineer now, mums 95 and dads 85. no dial tone, just crackling and sometimes screaming, needed it to ring doctors, luckily I popped round and used my mobile, dad drove to doctors who where closed and told to ...
My parents landline is down. The telegraph line has blown down in a storm. I just tried calling Report a Fault but it is closed. They do not use mobiles, broadband or email and are reliant on their landline. They are elderly and vulnerable. I am gett...
Around three weeks ago I had an upgrade to Full Fibre with Digital Voice. Ever since then I've been receiving No Number calls twice every hour. The phone doesn't actually ring but shows as a no number missed call.The calls occurred at three minutes a...
Dear TalkTalk Team,I am reaching out regarding a landline issue that has now persisted for over four weeks. My landline has been non-functional due to a damaged or broken external cable, and I reported this problem on October 21, 2024 (reference numb...
Hello CommunityI am struggling to get talktalk to send out an openreach engineer to investigate my Dads completely dead landlineThey have sent two engineers who have check the phone, the first one replaced the front of the master socket. He left conf...
no land line connection after full fibre installation
On 10-10-2024 I reported my phone line not working, case no REP-14849471. It is now 15-10-2024 and my phone is still not working and I have had no updates. Please can you tell me when my phone line will be fixed? Thank you.
hello, a talk talk engineer called yesterday to investigate a fault and everything inside the house was ok so he had to refer the issue to the bt open reach engineers. does anyone know how long this usually takes and if they will call me beforehand t...
I have booked a home visit by a TT engineer but have a chat note that the fault has been rectified which it has. On my PC I have tried Cancel your Appointment but on the confirmation page the button is red, does not do anything except recognise the c...