Get help with your TalkTalk landline and calling features.
I still have got broadband, but my phone line is not working.I have tried a different phone in the socket and also took the broadband filter out to try the main socket. still no phone though.If I ring my own number, my mobile thinks its ringing, bit ...
My landline will no longer work from next tuesday as i need a new router but have still not received it ? can you let me know when it will arrive please
After bad experiences with an Eero router, I abandoned it in favour of using a DrayTek Vigor 2927ax with FFTP with no problems.With copper landlines being disabled in the near future, I've elected to keep my landline number and convert to VoIP .TalkT...
I am totally fed up with the talktalk service. After more than a month of holding on for ages on the phone, chatting to a robot, being told to work with the community, being told you are sorry for the delay and so on, I sent a complaint message two d...
Agreed in mid January to go digital voice. Talkked to the help desk and was told an engineer will supply adapter, cables etc, but nothing. Called in Feb and told to use callback texts. They took three days to text a reply so I called and was told wai...
in late January I agreed to move to digital voice. As my phone is in one room and my router in another I was told that I would be sent an adapter and cable (Eero??) and I just had to plug in and it was all done. I called TT in mid Feb and was told my...
Hello, my Mum lives alone and has just had an operation which has left her housebound and her landline has stopped working. I raised a fault for this yesterday and was wondering when the phone might be back on.Thanks
Talktalk have provided the worst customer service I have ever known from any company I've ever had the misfortune to deal with and it's been impossible to get any actual help.Landline went down last Monday/Tuesday, phone handset stated "line fault er...
they said 24th jan that they would get an electrician to connect my phones as current wiring dodgy. I have heard nothing
I have no landline and cannot make or receive calls and have no dial tone. Broadband is working. I reported this at 9.55 this morning 10.2.25 ref 15342991 and told openreach would investigate as tests suggest fault is outside my premise. I have been ...
I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...
Having had speed issues in November 2024, I now have a dead landline and internet speed dropped again from 36mbps to 10mbps. Tried webchat and answered all the questions and was promised engineer, however, engineer apparently fixed issue several days...
I have a bt8500 twin pack cordless phone, will this work with Digital Voice
If someone is calling you it never connects it just rings. You can answer phone but cannot hear anything.
Acting on behalf of my 87 year old mother.When calling her landline the phone gives one ring and that's it.The caller just hears a continuous ringing tone.Outgoing calls and broadband are ok.Used the live chat last week and a fault was identified,sai...
Dated 6 Jan rep 15179803 when will someone update re landline please
Our landline is only working intermittently and has been like this for some days now .It goes completely dead (no dial tone) for some time then spontaneously and randomly comes back to life, albeit with a very noisy and scratchy tone.
And internet has gone down - help
On Tuesday my 92 year old mother’s landline number suddenly changed and we were unable to call her. Going to her house and ringing out revealed her number has been changed. Calling 17070 from her landline confirms the incorrect number. My mother is v...
Our land line phone has been out of action since Monday 6th 2025 .Spoke yesterday to BOT then a human voice and was told that Openreach working on job and would notified. Any news on getting my phone back up an running please.
In the recent winds, the wire from the street pole to our house was damaged. There are now wires coming out of the box where the cable joins the house. Can you arrange for someone to come and repair the cable? Thanks
I have had no dial tone for nearly two weeks. I've reported it twice and keep being told an engineer will investigate. I've been told it's fixed but it isn't. There's no problem with the phone itself, I've tried other handsets. The line isn't working...
Am I the only one who finds contacting Talk Talk nigh on impossible? 3 hours on the phone yesterday and passed from pillar to post. I accidently dropped my phone and lost the connection at this point. I was so stressed I couldn't bring myself to ring...
I need to cancel a prearranged visit of a telephone engineer to my house as the phone is now working. I cannot find how to do this online
I was upgraded to fibre on Nov 12 and since then i have no landline ive explained i have a heart condition and need my landline working also phone will say 50 missed calls through the night i need this fixed urgently.