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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

VoIP with Non-TalkTalk Router

After bad experiences with an Eero router, I abandoned it in favour of using a DrayTek Vigor 2927ax with FFTP with no problems.With copper landlines being disabled in the near future, I've elected to keep my landline number and convert to VoIP .TalkT...

transfeer to digital voice.

I am totally fed up with the talktalk service. After more than a month of holding on for ages on the phone, chatting to a robot, being told to work with the community, being told you are sorry for the delay and so on, I sent a complaint message two d...

digital phone terrible serevice.

Agreed in mid January to go digital voice. Talkked to the help desk and was told an engineer will supply adapter, cables etc, but nothing. Called in Feb and told to use callback texts. They took three days to text a reply so I called and was told wai...

Digital voice.

in late January I agreed to move to digital voice. As my phone is in one room and my router in another I was told that I would be sent an adapter and cable (Eero??) and I just had to plug in and it was all done. I called TT in mid Feb and was told my...

Elderly vulnerable customer without landline

Hello, my Mum lives alone and has just had an operation which has left her housebound and her landline has stopped working. I raised a fault for this yesterday and was wondering when the phone might be back on.Thanks

DAb160 by Newbie
  • 208 Views
  • 6 replies
  • 0 like

Landline still not working, 9 days now.

Talktalk have provided the worst customer service I have ever known from any company I've ever had the misfortune to deal with and it's been impossible to get any actual help.Landline went down last Monday/Tuesday, phone handset stated "line fault er...

global_g by Repeat Guest
  • 901 Views
  • 22 replies
  • 0 like

Landline not working.

I have no landline and cannot make or receive calls and have no dial tone. Broadband is working. I reported this at 9.55 this morning 10.2.25 ref 15342991 and told openreach would investigate as tests suggest fault is outside my premise. I have been ...

Churchy by Team Player
  • 424 Views
  • 11 replies
  • 0 like

Land line dead - Any TalkTalk staff please help!

I'm doing this for my elderly next door neighbour.She is with TalkTalk but only has a traditional landline phone. It is dead.She has been with Talk Talk for several years now and never had broadband. I have gone online for her and logged an account. ...

Home phone line

Acting on behalf of my 87 year old mother.When calling her landline the phone gives one ring and that's it.The caller just hears a continuous ringing tone.Outgoing calls and broadband are ok.Used the live chat last week and a fault was identified,sai...

Landline fault

Our landline is only working intermittently and has been like this for some days now .It goes completely dead (no dial tone) for some time then spontaneously and randomly comes back to life, albeit with a very noisy and scratchy tone.

PhilP2 by First Timer
  • 498 Views
  • 7 replies
  • 0 like

Land line phone number changed in error

On Tuesday my 92 year old mother’s landline number suddenly changed and we were unable to call her. Going to her house and ringing out revealed her number has been changed. Calling 17070 from her landline confirms the incorrect number. My mother is v...

SarahB67 by First Timer
  • 1047 Views
  • 12 replies
  • 0 like

Landline phone been out since 06/01/2025

Our land line phone has been out of action since Monday 6th 2025 .Spoke yesterday to BOT then a human voice and was told that Openreach working on job and would notified. Any news on getting my phone back up an running please.

Telephone line not working

I have had no dial tone for nearly two weeks. I've reported it twice and keep being told an engineer will investigate. I've been told it's fixed but it isn't. There's no problem with the phone itself, I've tried other handsets. The line isn't working...

Westies by First Timer
  • 415 Views
  • 5 replies
  • 0 like

Communication

Am I the only one who finds contacting Talk Talk nigh on impossible? 3 hours on the phone yesterday and passed from pillar to post. I accidently dropped my phone and lost the connection at this point. I was so stressed I couldn't bring myself to ring...

Jay101 by First Timer
  • 289 Views
  • 1 replies
  • 0 like

Dead phone

I was upgraded to fibre on Nov 12 and since then i have no landline ive explained i have a heart condition and need my landline working also phone will say 50 missed calls through the night i need this fixed urgently.

Hrae6 by First Timer
  • 1239 Views
  • 14 replies
  • 0 like