Get help with your TalkTalk landline and calling features.
Am I the only one who finds contacting Talk Talk nigh on impossible? 3 hours on the phone yesterday and passed from pillar to post. I accidently dropped my phone and lost the connection at this point. I was so stressed I couldn't bring myself to ring...
I need to cancel a prearranged visit of a telephone engineer to my house as the phone is now working. I cannot find how to do this online
I was upgraded to fibre on Nov 12 and since then i have no landline ive explained i have a heart condition and need my landline working also phone will say 50 missed calls through the night i need this fixed urgently.
phone is dead
my parents phone is not working, need an engineer now, mums 95 and dads 85. no dial tone, just crackling and sometimes screaming, needed it to ring doctors, luckily I popped round and used my mobile, dad drove to doctors who where closed and told to ...
My parents landline is down. The telegraph line has blown down in a storm. I just tried calling Report a Fault but it is closed. They do not use mobiles, broadband or email and are reliant on their landline. They are elderly and vulnerable. I am gett...
Around three weeks ago I had an upgrade to Full Fibre with Digital Voice. Ever since then I've been receiving No Number calls twice every hour. The phone doesn't actually ring but shows as a no number missed call.The calls occurred at three minutes a...
Dear TalkTalk Team,I am reaching out regarding a landline issue that has now persisted for over four weeks. My landline has been non-functional due to a damaged or broken external cable, and I reported this problem on October 21, 2024 (reference numb...
Hello CommunityI am struggling to get talktalk to send out an openreach engineer to investigate my Dads completely dead landlineThey have sent two engineers who have check the phone, the first one replaced the front of the master socket. He left conf...
no land line connection after full fibre installation
On 10-10-2024 I reported my phone line not working, case no REP-14849471. It is now 15-10-2024 and my phone is still not working and I have had no updates. Please can you tell me when my phone line will be fixed? Thank you.
hello, a talk talk engineer called yesterday to investigate a fault and everything inside the house was ok so he had to refer the issue to the bt open reach engineers. does anyone know how long this usually takes and if they will call me beforehand t...
I have booked a home visit by a TT engineer but have a chat note that the fault has been rectified which it has. On my PC I have tried Cancel your Appointment but on the confirmation page the button is red, does not do anything except recognise the c...
can't make or receive audio voice calls on voip . the phone ringers are ok inout is this a reported issue.. 1
Hi I phoned TT last week regarding slow Internet connection . The Internet has been sorted but now I cannot make outgoing telephone calls. Any suggestions would be great , thanks.
I need to move my router from outside office to inside the house and need new phone socket installing is this something your engineer could do quite quickly?
I have a safety hazard where my phone line enters the house. The anchor ring has pulled its mounting screws out of the fascia board in the eaves, and is now dangling on the cable. The cable is only secured by the existing staples. Needs an engineer. ...
There is a small phone line junction box just outside my property. The cover has been removed and pairs of wires are sticking out from it. The phone line is now very crackly and the internet connection often goes down. Please can you get openreach to...
The phone flashed brightly in the night and now there is no phone service. The dial tone sounds odd and when I dial a number, the odd dialtone continues and no connection is made. I'm just wondering how to report the problem. When I test the line und...
hello, my landline has been extremely crackly for days now, please could someone tell me how it can be checked ? thank you (also broadband been dropping intermittently too these last few days)
I seem to recall receiving a message from TT recently about the maintaining of landline services after 2025 and stating (on a web page) that the service would continue not through OpenReach but through a separately negotiated service. Was I dreaming ...
Over the last few weeks we have been experiencing more and more frequent broadband interruptions (although our broadband is with another company). We have also found phone calls are getting more and more filled with crackling and noise.Eventually tod...
My home phone is not accepting incoming calls, although I can make outgoing calls. We had torrential rain on Saturday and I have not received any incoming calls since. Last time this happened the junction box was flooded and had to be attended by Ope...
Another Utility company cut through my parents landline leaving them with no phone line, they have a health device attached to the landline and both my parents are disabled and vunerable, the landline as not been working for over a week and my parent...
We have a dead line so we cant make or receive calls. The broadband is still working. As we are paying to have a landline please advise when this shall be fixed.