Landline cannot except calls

[Megey2004]

If someone is calling you it never connects it just rings. 
You can answer phone but cannot hear anything. 

[Gliwmaeden2]

Welcome to the forum, @Megey2004.

Staff will respond after the weekend. It will help them identify your account if you add your Talktalk phone number to your community forum profile details. 

Go via your avatar; settings....Personal Information. SAVE CHANGES.