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Home Phone

Get help with your TalkTalk landline and calling features.

Landline cannot except calls

Megey2004
First Timer
Private Message TalkTalk
Message 3 of 3

If someone is calling you it never connects it just rings. 
You can answer phone but cannot hear anything. 

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2 REPLIES 2

Michelle-TalkTalk
Support Team
Staff
Private Message
Message 1 of 3

Morning,

 

Can you please update your community profile to include your:

 

  • Name
  • Telephone number or Account number
  • Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

 

Thanks

 

Michelle

 

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 2 of 3

Welcome to the forum, @Megey2004.

 

Staff will respond after the weekend. It will help them identify your account if you add your Talktalk phone number to your community forum profile details. 

 

Go via your avatar; settings....Personal Information. SAVE CHANGES. 

Gliwmaeden2, a fellow customer.
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