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Home Phone

Get help with your TalkTalk landline and calling features.

I cannot recieve incomming calls on my landline

Cooper1945
First Timer
Private Message TalkTalk
Private Message TalkTalk

Message 5 of 5

My landline number is REMOVED

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4 REPLIES 4

Message 1 of 5

Hi @Cooper1945 

 

Thanks for updating your Community Profile.

 

The line test is clear, no faults detected.

 

What happens when someone calls your line? (does it ring on the callers side)

 

Have you tested with a different phone at the test socket?

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Message 2 of 5

The message was alerting you to the fact that staff removed the displayed phone number from the public thread, @Cooper1945.

 

All personal information details should go in the profile area, saving changes whenever you add things, and only accessible by you and staff.

 

It's likely to be Monday before you hear back now. 

Gliwmaeden2, a fellow customer.
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Cooper1945
First Timer
Private Message TalkTalk
Message 3 of 5

Hi Debbie. Please help I am struggling to communicate with you. I updated my profile with my landline number but I have a message saying lansline number removed . Please help.

Kind regards Kevin

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Debbie-TalkTalk
Support Team
Staff
Private Message
Message 4 of 5

Hi @Cooper1945 

 

I'm sorry to hear this.

 

Please can you add your name and TalkTalk landline number to your Community Profile. (Please don't post any personal information on this thread)

 

Thanks

 

Debbie

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