Get help with your TalkTalk landline and calling features.
on 06-03-2025 11:40 AM
I’m paying monthly for this service, which is now going up to £8 in April. I very rarely use my landline to make calls, therefore I wish to cancel this option. How do I do this.
on 09-03-2025 10:16 AM
Thank you, now sorted.
on 06-03-2025 12:16 PM
Hi Suzie8
You need to call us (03451720088 ) and ask to speak to the Shell Migration team.
They can help.
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06-03-2025 11:45 AM - edited 06-03-2025 11:46 AM
If you can't remove it in My Account yourself, @Suzie8, call 03451 720088 or use Chat to ask them to do it for you:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
Calls will all revert to pay per minute immediately and any upfront payment for the boost will be refunded pro rata on next month's bill.
