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Westies · Monday

I have had no dial tone for nearly two weeks. I've reported it twice and keep being told an engineer will investigate. I've been told it's fixed but it isn't. There's no problem with the phone itself, I've tried other handsets. The line isn't working. Please help.

Karl-TalkTalk · Monday

No Problem 🙂

Karl

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Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Westies · Monday

Thank you Karl, hopefully won't be too much longer then?

Karl-TalkTalk · Monday

Hi

I'm showing that there is a possible outage on the Openreach side that they are looking into at the moment.

Karl.

Check & Report l Our latest Blog l Set Your Preferences l Service Status l Help with your Service l Community Stars

Working From Home Tips

Please log in to My Account if you need to view or pay your bill, manage boosts and track your usage. From My Account you can also check your connection and test your line for any issues in the Service Centre.

Westies · Monday

Thanks Michelle, that's updated now

Michelle-TalkTalk · Monday

Good morning,

Can you please update your community profile to include your:

Name
Telephone number or Account number
Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

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Home Phone

Telephone line not working