Telephone line not working

[Westies]

I have had no dial tone for nearly two weeks. I've reported it twice and keep being told an engineer will investigate. I've been told it's fixed but it isn't. There's no problem with the phone itself, I've tried other handsets. The line isn't working. Please help.

[Karl-TalkTalk]

No Problem 🙂

Karl 

[Westies]

Thank you Karl, hopefully won't be too much longer then?

[Karl-TalkTalk]

Hi

I'm showing that there is a possible outage on the Openreach side that they are looking into at the moment.

Karl.

[Westies]

Thanks Michelle, that's updated now

[Michelle-TalkTalk]

Good morning,

Can you please update your community profile to include your:

• Name
• Telephone number or Account number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle