cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Can't cancel Unlimited Calls Boost

As the title - I don't use the landline much.I've just noticed I'm paying £8/mth for this boost.Click the link to cancel and there isn't anything showing to cancel.How do I do it?Thanks

John_P by Popular Poster
  • 136 Views
  • 6 replies
  • 0 like

Cancelling Call Safe?

I had an email today about the notification that TalkTalk are going to start charging for this service. I never use the phone, so I tried to disable the Callsafe feature as the instructions on the email. However, there is no option for Callsafe or to...

callsafe.png
jazzman3 by Team Player
  • 297 Views
  • 6 replies
  • 0 like

Unable to add International Call Boost

I've been trying to add an International Call Boost to our TalkTalk landline and after ticking and confirming this in My Account, I have twice now got the message "Sorry, we can't bring you the page you were after ...". Is there something else I can ...

LynnKS by Popular Poster
  • 330 Views
  • 6 replies
  • 0 like

Resolved! International Boost not selectable

I used to select International Boost a month at a time. I now go to manage boosts and International boost is not listed. I have basically stopped using the landline for outgoing calls and don't have any phone boosts. Is International Boost only avail...

hughg1 by Popular Poster
  • 1510 Views
  • 6 replies
  • 0 like

Remove International and UK Calls Boosts

I have followed "My Telephone Settings" and unticked boxes to remove, update and confirm removing:International Max Calls BoostUnlimited UK Calls Boost But get message each time: "Sorry unable to find page"My latest attempt was on 09/09/2025 at 15.49...

Cancelling £16 per month Anytime Calls

I'm looking to renew my broadband contract and noticed I'm being charged £16 per month for anytime calls. I've tried to cancel in 'Manage My Boosts' but amazingly it does not have the facility to cancel this outdated landline package! Can you please ...

AnnJon by First Timer
  • 1840 Views
  • 8 replies
  • 0 like

Home phone boosts

Hi. I wish to remove all five home phone boosts please. When I follow the online process I am directed to update to a half price offer. I don't want an offer, I would just like to remove the boosts immediately. Many thanks for your help.

Home Phone Boost

A little advise pretty please.Looking to completely remove this (after previous downgrades) as to the best of my memory no one we know has called us this way this year and vice versa. On the off-chance, if a call had to be made what are the rates? Al...

Unlimited UK Calling Boost

I am unable to remove this Boost from my account as there is no uncheck box. I have paying £16 a month for a feature I do not need. My contract is due for renewal, and need this boost removed if I am to continue as a TalkTalk customer. Please help.

Barry40 by First Timer
  • 435 Views
  • 2 replies
  • 0 like

Block calls to Premium Rate numbers

Hi! I wish to block calls to premium rate numbers but also need the option to temperarily remove this if needed. I have looked on here and it states there are 3 types of Bars available, 1 of which is premium rate numbers, but looking on my account un...

Cutie1 by Chatterbox
  • 1293 Views
  • 10 replies
  • 0 like

Call Safe refusing to activate

I have the same problem with Call Safe (which previously worked OK) ever since I re-contracted on May 7th 2025 and have been going around in circles with TalkTalk support and the problem never ever gets resolved. Also, adding or removing a boost then...

gcbus2 by Chatterbox
  • 881 Views
  • 5 replies
  • 0 like

Call boost discount ending

Got an extended callboost discount for 3 months which is now ending and I want to enquire about a renewal of discount but bot can't answerAny idea who I could speak to

Rayjan by Team Player
  • 602 Views
  • 2 replies
  • 0 like

Inet VOIP phone, does TT do this?

My landline is used amybe once a year. My mobile is only turned on for OTP at the bank. I don't use them. But a replacement for Skype would be nice, save me being AFK to talk. Does TT do this? If not, why not? and any suggestions for free 1-2-1 short...

Landline

Hi all - We hardly ever use our landline anymore - around one call per month - but are paying £28 per month for line rental and for a free calls package - Can anyone advise how we cancel our landline element of our package? Thank you, AD Taylor -

Call charges

'UK Calls Boost' it says ' it says Unlimited calls to UK mobiles and landlines 24 hours a dayDoes this mean 24/7 as it doesnt stipulate ? As my mum is also paying evening and wknd calls. Thanks

Caller Display

Why isn’t Caller Display not working, it’s always worked with other providers

My package details

I recently changed my package on 3rd Feb with an online advisor. I had a copy of my contract but t didn’t state what my package was. On my recent bill l noticed lm now paying for a couple of calls. I’ve been into my account it says Unlimited calls do...

removing free UK calls boost

How do I remove Unlimited UK Call Boost from my account. All the available links just go around in circles and never get to the question of removal!