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Home Phone
Don’t know the difference between your call divert and your call forward, well don’t worry. Why not ask our community a question today?
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Forum Posts

Call boost renewal

A/c No: XXXXX REMOVED FOR SECURITY REASONS My 24 hr unlimited call boost comes to an end 17 May (tomorrow). I have tried, unsuccessfully, to renew this element of my Talk Talk package. No way can I find how to do this. Every attempt to navigate the w...

ganpixie by Conversation Starter
  • 145 Views
  • 7 replies
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Full Fibre installed old copper line still working

So it has been almost 30 days since we got the future fiber installed but the thing is the old copper socket still works for the phone as well as plugging it into the router. Will call safe work if we plug the phone into the copper line or will the c...

International Boost no longer available.

For the past few yers I have been paying £3.50 per month for cheap overseas calls. In the current economic climate, Yesterday, I decided to stop this, on the basis that I could always turn it back on for a month at a time. Today, I checked that I cou...

davidw40 by Super Duper Contributor
  • 133 Views
  • 1 replies
  • 0 like

Call boosts

Can I switch call boosts on and off each month depending on when I am needing it?

Teles by Chatterbox
  • 95 Views
  • 1 replies
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Unable to remove flexible boost

Hi! I'm hoping someone here can pass this to the relevant team/person. For the past week I've been trying to remove the Unlimited UK Calls Boost from my account but have been unable to do so. I can see it under 'my package', but if I go to ‘manage se...

manage boosts

unlimited calls boost. Cannot remove this boost The requested URL was rejected. Please consult with your administrator.Your support ID is: 16168583497226606335

RJT37 by Team Player
  • 109 Views
  • 3 replies
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Last Caller Display etc

Hi. The caller display has disappeared from my home phone since switching to fibre trial.It looks as though a lot of people have this issue. Is it something Talktalk can't fix? I was assured yesterday, on chat, that it would be sorted 'within a few h...

iansand by Popular Poster
  • 537 Views
  • 18 replies
  • 0 like

international max boost

Hi I just added on International Max Boost whcih on the website says it gives 1500 minutes. On the confirmation email received it states I only get 1000 minutes! "1,000 minutes to landline or mobile numbers in over 50 destinations including Europe, N...

Sam397 by First Timer
  • 117 Views
  • 2 replies
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Calling features

The list of all the calling features is not showing when I click on the Calling features menu

home phone usage

I'm told that they are planning to fit 'Fibre' to my house, will I still be able to use my Phone [landline] over the new setup , I don't want to lose my 'Boosts'

Adding a phone boost

Hi,I have recently renewed my contract. I had removed the all calls inclusive/ Anytime boost last month. I now have an offer to add it for £5/month with no contract. When I click to add the boost it takes me to a "manage your boosts" screen where it ...

Resolved! Billing question

If I were to tick the box for an international call boost today, when would the boost become active and when would I be charged. Would it be today, in a couple of days or from the start of my next billing period?If the boost and charge are within a c...

Free telephone calls

Can someone please confirm, I don't have a calls boost so just pay for the line and broadband but can I still make calls to other talktalk numbers for free.

carolb1 by Participant
  • 369 Views
  • 7 replies
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Resolved! Query on International Call Max

HiAnybody know if International Call Max boost is a pre-paid service or an accrued type setup.I paid for the service on the 6th of August but cancelled it last week - now just checked and I'm being charged for international calls. I thought I was pay...

cancelled phone call boost

I have cancelled my phone boost due to rise in price. When will this cancellation show that I am not paying for it.

lr1953 by Popular Poster
  • 180 Views
  • 1 replies
  • 0 like

Change to Boosts not registering with Talktalk

I am new to using the "Community" - only my second post - but why can't I receive a simple answer from Talk Talk? When I press "update" it says it has registered but in fact it has not. When I log out and then log back in the changes I have requested...

New contract

I have just signed up for a new contract for 18 months [BB & home phone] as my BB is ending next month.I have payed £300 up front for 12 months.The question is i have got 6 months contract left on my home phone boost will i loose that or will it be a...

cle66y by First Timer
  • 152 Views
  • 1 replies
  • 0 like

Call Barring

Does anyone know if the Call Barring service using 14258 is still active? Call Barring is ticked in my account but if I call 14258 there is a message indicating that the service is no longer working. Thanks.

NEWbrain1 by Conversation Starter
  • 232 Views
  • 3 replies
  • 0 like

Not receiving FREE UK call boost as advertised

Hello.I signed up for a Broadband, TV & phone package online in April 2021This included unlimited UK phone calls for freeI should be charged £26 a month all in.Talk Talk are denying that unlimited UK phone calls boost was free & are billing me £40 a ...

Screenshot 2021-06-29 at 09-51-47 Email - ann owen - Outlook.png