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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Caller display still not working

Hello everybody,I've got an ongoing issue with caller display which hasn't been working since TalkTalk repaired a landline fault in March.I posted here previously about this a couple of weeks ago and had some initial responses but I haven't received ...

Joanne41 by Popular Poster
  • 20 Views
  • 0 replies
  • 0 like

Why can't I remove/cancel an add-on in My Account?

I'd like to remove/cancel an Add-on but it doesn't appear in the table of choices, but I am being charged for it (heavily!). Also, the hours state they are open on a Sunday, and I can't get hold of anyone (i.e. phone or Chat function). Thank you for ...

Phone Boosts

I cannot remove my any time phone call boost of £16 per month. The links to remove phone boosts in 'My Account' are not working. I do not use the land line enough to need this boost any longer, but I do want to keep the line open.

annw44 by Newbie
  • 56 Views
  • 2 replies
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Caller display and managing my account online not working

Hello everyone,My landline was recently faulty and l had no service for one month. It was eventually repaired at the end of March but, since then, caller display has stopped working and just says 'incoming call' when the phone rings. Caller display s...

Joanne41 by Popular Poster
  • 86 Views
  • 2 replies
  • 0 like

Call boost

Does the call boost include calls to mobiles as well as all uk numbers?

Ive Scrapped my Call Boosts

Hi, I had a fair bit of misleading information given to me today by the operative Ellen in a chat room.So if you dont mind I wanted to confirm some details please. As we are now wel, and truly in the smartphone age, I thought there was no need for oi...

anonymous caller reject

From day 1, does not work.Incoming calls are not stopped, simply show "number withheld"Have tried switching off and then on. Still naff.Chat equates to watching paint dryImpossible to speak to anyone, except on sales of course

Call packages

I am paying for UK call boost and International call boost but the International one says that it includes UK landline and mobile calls, but the advisor online said it doesn’t … who/what is correct?They also claim that Republic of Ireland is not on l...

Mulluck by First Timer
  • 90 Views
  • 1 replies
  • 0 like

BOOSTS

The price for International boosts is less than the UK. The International info is showing exactly the same detail, i.e. UK unlimited calls plus International calls. I don't understand this.

SUEBANKS by First Timer
  • 329 Views
  • 10 replies
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CALLING CIRCLE

I thought these were free but I've been charged for them on my latest bill. (I had given up my calls boost by the way)

SUEBANKS by First Timer
  • 126 Views
  • 2 replies
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Unlimited Call boost

Hello,My free 'Unlimited Call Boost' expires on the 16th March according to my account details. I can't afford to pay for the Boost, so if I want to cancel, can I wait until 15th March to do this, or does it depend on the billing date etc? I just don...

International boost

The site wont let me add the international boost. it tells me I can only add one international boost at a time but I dont have any other boosts

TalkTalk landline blocking calls from BT/EE and O2

Good afternoon, I have been experiencing a problem with my landline for the last few months whereby callers using BT/EE or O2 providers have been unable to make incoming calls to my number. They all report hearing either the engaged tone or the “the ...

Talktalk boosts 240224.jpg talktalk callsafe 240224.jpg
NJR83 by Team Player
  • 459 Views
  • 10 replies
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Chat not working

Hi,I need to cancel a boost from next month but the chat is not working. Is it something that I can do here, please?

Can't remove UK Unlimited Calls Boost.

Problem's in the title. I see many other reports of the same thing. My account is also offering an International Calls Boost for.....unlimited UK calls! Sort it out would you. Thanks.

bert1234 by First Timer
  • 252 Views
  • 2 replies
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Cancel international call boost

I can see how to cancel my inyternational calls boost in my online account but how much notice do I need to give? It renews on 22 February. If I cancel on 21 February, does in run until 21 March, or do I lose it as soon as I cancel? Wil I have to pay...

Unable to turn off "Unlimited Calls Boost"

Hi, I no longer make many calls from my Landline and so want to turn off my "Unlimited Calls Boost" for which i'm currently billed £16pm. However in my Telephone settings there are no Boosts listed against my Telephone Number. Any ideas why the boost...

RussellC by Popular Poster
  • 423 Views
  • 7 replies
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Call boost discount ending

Hi.I have received a text from you informing me that my call boost discount is ending on the 20th ofthis month.I would like to continue with this so could you please let me know how to renew it.Many thanks.Peter Elton

Full Fiber

I have just had a full fibre router installed which means that I can route my phone calls through the internet rather than using the previous exchange. Am I correct in thinking that call to UK and overseas are now free which will enable me to cancel ...

International call boost missing

Hi, earlier this year I placed a home phone boost for free international calls, I had a cause to remove it a while after. Now I want to re-introduce it I can't find the boost option. Under what circumstances would this happen? Where should I be looki...