Just call 03451 720088 or use Chat during the day, @Dave2176:
https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529
On here, your post is in the queue for attention from staff, but that might be slower. They reply during the day, Monday to Friday.
My Account often just doesn't work for this function these days. Annoying!
Gliwmaeden2, a fellow customer.
