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Get help with your TalkTalk landline and calling features.

Unlimited calls boost

newcastle1
First Timer
Private Message TalkTalk
Message 7 of 7

How do you cancel UK unlimited calls boost please. I am paying £16 a month for this service and I don't use the land line that much. Many thanks.

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6 REPLIES 6

Message 1 of 7

@newcastle1 I have removed the UK calls boost for you. Please note that any calls you make will now be charged standard rates. Please allow 2-24 hours for the boost to be removed completely. Thank you. I have sent you a private message confirming your new monthly charge. 

Phili
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Message 2 of 7

@newcastle1 no worries, I will let you know once it has been processed. 

Phili
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Message 3 of 7

Hi, can you cancel my UK unlimited calls boost please as I cannot do this online. Thanks.

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Message 4 of 7

Thank you @Gliwmaeden2 

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Mandisa-TT
Support Team
Staff
Private Message
Message 5 of 7

Hi @newcastle1 I will be able to assist you with your cancelling the boost for you, you need to be aware that you will be charged the standard price for each call that you make. Or I will be able to offer a discount on the boost, let me know how you will like to proceed?

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Gliwmaeden2
Community Star
Private Message TalkTalk
Message 6 of 7

It should be possible to do this yourself through My Account, @newcastle1, but unfortunately these days the system is very glitchy.

 

Forum staff can do this for you, or try phoning or using Chat:

 

https://help-centre.talktalk.co.uk/Billing_and_Payments/Something_else/How_to_contact_TalkTalk_Broad...

Gliwmaeden2, a fellow customer.
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