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canceling call boost

lyntramp
Chat Champion
Private Message TalkTalk

on ‎15-11-2024 02:39 PM

Message 7 of 7

 

HI

I have been trying to cancel anytime call boost it's £16 a month and I don't use My phone very much but I can't find any where to cancel it.

 

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6 REPLIES 6

Anonymous
Not applicable
Staff
Private Message
In response to lyntramp

on ‎20-11-2024 12:36 PM

Message 1 of 7

Hi,

 

I'm glad to hear this. Thanks for letting us know.

 

Thanks

 

Michelle

 

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lyntramp
Chat Champion
Private Message TalkTalk
In response to Divsec

on ‎15-11-2024 04:49 PM

Message 2 of 7

Hi

I have sorted this out on the phone,thank you for your help.

Divsec
Community Star
Private Message TalkTalk
In response to lyntramp

on ‎15-11-2024 04:02 PM

Message 3 of 7

Hi @lyntramp sorry about that, probably best to try and follow the other link as suggested.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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lyntramp
Chat Champion
Private Message TalkTalk
In response to Divsec

on ‎15-11-2024 03:55 PM

Message 4 of 7

Hi

It dosen't work from there.

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Gliwmaeden2
Community Star
Private Message TalkTalk

on ‎15-11-2024 03:34 PM

Message 5 of 7

If the option isn't showing or My Account doesn't process it correctly, contact Talktalk directly during the hours detailed here:

 

https://community.talktalk.co.uk/t5/Articles/How-to-contact-TalkTalk-Broadband/ta-p/2230529

 

Forum staff will be away from Friday late pm till first thing Monday morning. 

Gliwmaeden2, a fellow customer.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link in the post at the top of any forum message board.
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Divsec
Community Star
Private Message TalkTalk

on ‎15-11-2024 02:54 PM

Message 6 of 7

Hi @lyntramp you should be able to do this 

Here

https://myaccount.talktalk.co.uk/myservices/myservices/view

 

I did it by going to my account, my package, managed telephone boosts.

 

Please let us know if you succeed

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don't worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.
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