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Home Phone

Get help with your TalkTalk landline and calling features.

Forum Posts

Landline not working but broadband is fine.

As above. I rarely use the landline so don’t know when it started but noticed it yesterday. I replaced the phone today but still the same problem. There’s no dial tone and my new handset shows “line in use” if I try to dial ( the old one wasn’t so so...

Land line

Can someone please explain why during a power cut I could not contact the energy company on my land line. I had what sounded like a dialling tone but it would not connect at all.

miner49 by Chatterbox
  • 159 Views
  • 4 replies
  • 0 like

Losing the will to live!!

Not using the eero as it is not capable for my complex setup. Using Linksys 8500 with Grandstream voip as supplied by TalkTalk. Has been working fine until today when the blue telephone light started to slow flash. Checked there are no messages. Rest...

My package details

I recently changed my package on 3rd Feb with an online advisor. I had a copy of my contract but t didn’t state what my package was. On my recent bill l noticed lm now paying for a couple of calls. I’ve been into my account it says Unlimited calls do...

Landline phone problem

Please can somebody help.Since yesterday, our landline is dead. We are unable to dial out or receive calls. I have plugged in a conventional phone and the problem is the same. There is no dial tone when the receiver, on the conventional phone, is pic...

Rowena by Chat Champion
  • 572 Views
  • 5 replies
  • 0 like

No Landline

MorningHave dial tone, but when calling out just get engaged tone. When dialling in from a landline callers get engaged tone and from a mobile a message " unable to connect, try later." Did online chat Friday, the agent apparently carried out some li...

Stop creating false number pouring requests.

I am trying to move from talktalk to zen broadband and talktalk keep creating false number porting requests to prevent the move I would appreciate it if you could stop doing this. This is a new low for you guys.

Landline faulty

When I send or receive a call I could hear the caller but they cant hear me I have tested with mobile and tried a different phone and still the same I have fiber

Phone line

I had probs with my router 4 wks ago and have received 2 replacements. The internet is fine but my land shows NO CALLER ID on recipients of my out going calls

Incoming and outgoing calls are dead

Hi, Since Monday 6th we have had no ability to call or receive calls on our landline, everything works and shows as working, has been checked through and through but once the call is answered on either end there is zero sound coming through to either...

Namdie by First Timer
  • 710 Views
  • 12 replies
  • 1 like

No incoming or outgoing calls

Hi. I am unable to make or receive calls. Chatted on Mon 6 Jan to customer service, engineer visited yesterday. He said the problem was at the exchange and should be sorted by today ( Thurs 9). Phone still not working. 4 days now. Who should I call, ...

AnnieOid by First Timer
  • 565 Views
  • 8 replies
  • 0 like

Grandmother cant ring out

When my nan trys to ring out the message below is all she gets, she can recieve incoming calls, also doesn't have any broadband so her landline is her only means of communication. "You have been automatically put through to TalkTalk to reactivate thi...

Church90 by First Timer
  • 583 Views
  • 7 replies
  • 0 like

Phone line

I have recently upgraded my Internet to the fiber optic 150 package but my landline has stopped working need some sort of adapter any advice would be great thanks

Adam$ by First Timer
  • 454 Views
  • 6 replies
  • 0 like

phone

tonight my VOIP phone suddenly stopped me calling out people, can ring in OK but I just get a bleep and nothing can you help please phone No: REMOVED FOR SECURITY

MikeS86 by Conversation Starter
  • 459 Views
  • 4 replies
  • 0 like

No calls in or out

I have got no dialling tone cannot dial out and cannot receive I am paying for call boost and I can’t use it

Vulnerable neighbor without phone

My neighbor has lost the ability to call out, it tells her to go onto talk talk website but she does not have any way to do this. I'm very concerned as we had to break into her property at the weekend because she had fallen. She needs a way to contac...

nrosko by First Timer
  • 277 Views
  • 2 replies
  • 0 like

home phone

hi,no dial tone on my landline,can't make  calls

7251hal by First Timer
  • 286 Views
  • 1 replies
  • 0 like