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Home Phone

Get help with your TalkTalk landline and calling features.

Elderly persons landline not working

MILLIEMCD
Newbie
Private Message TalkTalk

yesterday - last edited yesterday

Message 2 of 2

My mothers landline doesn't appear to be working.  How do I report it?  She is elderly and lives alone, and I am not with her at present.

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1 REPLY 1

KeithFrench
Community Star
Private Message TalkTalk

yesterday

Message 1 of 2

You already have, or you will have done, as I have asked one of TalkTalk's support to pick your thread up and investigate it for you.

They aim to respond within 48 hours (Monday - Friday) excluding Bank Holidays, but if more urgent you can always try the Service Centre on 0345 172 0088. The posts are responded to in time/date order, oldest first.

Keith
I am not employed by TalkTalk, I'm just a customer. If my post has fixed the issue, please set Accept as Solution from the 3 dot menu.
TalkTalk support and Community Stars - Who are they? 

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