Land line

[miner49]

Can someone please explain why during a power cut I could not contact the energy company on my land line. I had what sounded like a dialling tone but it would not connect at all.

[Anonymous]

Morning,

Thanks for the PM. I'm glad to hear that this is now working.

Michelle

[Anonymous]

Morning,

I'm sorry to hear this. I've run a test on the line which is clear. Do you still have no dial tone? Does your main socket have a test socket please?

Thanks

Michelle

[miner49]

Standard land line plugged in. Have used it for this before but this time no connection.

[fr8ys]

Is your phone just plugged in or is it cordless and plugs into a base unit to recharge?

If the latter it's because the base unit is off during a power cut and the cordless handset cannot connect to the phone line without power to the base unit.