Poor Wifi

[JuneTill]

Having been somewhat pushed into full fibre/Digital Switch I now find that the new Router is not connecting to my LapTop. WiFi signal from new router is often too weak for LapTop to connect, even though Router and LapTop are in the same place, 

I have reset Router, no improvement. It’s in a good place off the ground, in middle of house and no electrical equipment nearby. My Laptop shows wifi signal strength of only about 30-50%. 

I think signal needs boosting. 

[KeithFrench]

I'll leave it up to you then, @JuneTill, good luck.

[Philile-TT]

@KeithFrench thank you for the support. 

[JuneTill]

Thanks Keith. But I’m 88 so I don’t understand this. 
ideally I’d like a TalkTalk Rep to make contact, I’ve heard they will provide a free wifi booster/extender to people experiencing a drop in wifi connectivity post fibre install. 

[KeithFrench]

Wi-Fi interference (nothing to do with electrical interference) can cause:-

1. Slow speed,
2. intermittent dropouts,
3. breaks in the signal,
4. no signal at all,
5. or no internet access.

This can affect one or more devices. This can also lead to a permanent reduction in the speed of one or more devices. No ISP can be responsible for your local environment; this is mainly a byproduct of the popularity of Wi-Fi.

Generally speaking, the 2.4GHz band suffers far more from Wi-Fi interference than the much faster 5GHz band. However, the 2.4GHz band has a longer range than the 5GHz band and can penetrate walls better. This may very well change depending on your local area.

In other words, I offer a free, impartial analysis of your Wi-Fi network and will try to help you optimise your Wi-Fi connection. The next stage involves my sending out a guide to help you get important diagnostic information for me. I will then analyse these results for you and recommend changes to your router configuration, if required.

I only send this out to people who request it.