broadband working no landline 5 months

[falcon2]

Broadband is working like normal. The phone line has been checked or tested twice by talktalk and no issues. I have tried an old phone which doesnt work either. Phone still doesnt work to make or receive calls. There i no dial tone. Please can you advise

How to resolve, this has been 5 months

[Anonymous]

Morning,

Can you please update your community profile to include your:

• Name
• TalkTalk Telephone number
• Alternative contact number

We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.

Thanks

Michelle

[Gliwmaeden2]

Please complete your community forum profile details for Talktalk staff to identify your account, @falcon2.

Go via your avatar; settings; add your Talktalk phone number or account number in Personal Information. Scroll down to find the SAVE CHANGES button. 

Staff reply during the day, Monday to Friday, so keep an eye on this thread for replies during the working day.