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NEED PHONE LINE CHECKED - CALL SAFE PROBLEM

kwilsaint
Team Player
Private Message TalkTalk
Message 2 of 2

Hello....

I've used CALL SAFE on my landline for a long time without problem.

When someone 'unknown' calls, they have to identify themselves. I can then accept or reject.

However, on a recent call I was expecting, I accepted but heard nothing more at the caller's end.

I've subsequenly found outby email that all they heard after stating their name was my phone 'ringing out'!!

I put their number in my 'approved' list and emailed them asking for a repeat call a couple of days later. This was done and I answered immediately but all I heard myself this time was a whining noise!

The call was from a mobile phone but again, I've never experienced any problem with  landline or mobile callers in the past.

 

Could an OCE check my line as soon as possible for faults + Call Safe?

Many thanks

 

 

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kwilsaint
Team Player
Private Message TalkTalk
Message 1 of 2

Oh...by the way...I don't use Voice Mail...for reasons I won't bore you with...

 

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