I had a problem with the land line being dead for four weeks, this is now fixed. But the call divert is isn't working now I tried deleting and reinstating the feature but no.
We'll then look into this further. Please do not post this information on this thread. Once you've updated your profile please post in your topic to confirm it's updated.
Hi, You are in the staff's queue for a response. For a quicker reply can you please ensure you have your personal information up to date in your profile including your TalkTalk landline phone number so your account can be traced. Link here - https://community.talktalk.co.uk/t5/user/myprofilepage/tab/personal-profile:personal-info If you are unsure of your phone number, you can find this in My Account or dial 17070 from your landline phone and this will confirm the number for you. You can also add your account number in the private notes field, which only you and the support staff can view. Please post back when done. Thank you
Please remember to mark Solved Posts with Best Answer. Doing so helps other customers and saves TalkTalk's Support Team time by only looking at unsolved topics. Thanks, Steve (a fellow customer).
