Webmail searching

[durdle]

I have rather too many .lineone emails going back to 2013. What I want is to

(1) display them in ascending order

(2) search to show all those with, for example, Amazon in the subject field

(3) start deleting large blocks of very old emails

All very simple and I can do the first step, but I can't stop the second reverting back to descending order.

Is this a known problem, or am I going about things the wrong way?

[durdle]

No, very wise, because my sheer number of emails overwhelms Thunderbird. If I go for an ascending Inbox list then, unless I keep loading blocks of 100 until I can see them all, however many I do have in my Inbox only stretch back from my latest one.  That is to say that if I fetch 5000 emails, they are my 5000 most recent ones and not the oldest 5000. To work on the oldest ones, I have to load all of them to get at the earliest ones.

There is also another lesser issue in that Thunderbird email lists only show the date for each item in a folder, not the time. 

I think I can do what I want to do, but its going to be a clunky, time consuming process.

[KeithFrench]

Hi @durdle 

I can't really comment about that many emails!

[durdle]

Hmmmmmm, not sure about this, @KeithFrench . I find I can indeed flip my Thunderbird Inbox between descending and ascending order but only for my current display. To work at the bottom of the folder, it seems I must first load every one of the contents, 100 at a time, and then flip them to ascending. Also, when I said I have over 1000 emails, I inadvertently omitted a trailing zero, ie I have over 10000 emails in my Inbox. That's more than 100 batches of 100 just to get to the bottom. I think it will do the job but it's going to keep me occupied for quite a long time. There might even be short cuts, like doing a search for a particular feature and flipping the resulting list. Or it might well turn out that it will be best if I just go back to my webmail list in ascending order, and move batches of a few hundred at a time into an empty folder and work on them there.

[KeithFrench]

Hi @durdle 

You can always mark the TT ones as Not Junk via the context menu.

[durdle]

 Sorry, @Billx , I appreciatecyour taking an interest, but my own view is that all your webmail testing seems to have achieved is to confirm what I said in my opening post here. You appear to be of the opinion that, because things happen that way, that's the way they are intended to be. For me there's either a bug that needs fixing or there's a good reason for it all, which I would quite like to be made aware of.

Meanwhile, I have Thunderbird working and I'm hoping to follow the route @KeithFrench has suggested. When I originally said I have rather too many emails for comfort, I meant somewhere well in excess of 1000. I don't particularly relish scrolling through that lot trying to work at the bottom of a descending order folder. 

As for my email notifications of new posts here, I find I am getting them; they're showing in my spam folder for some reason. At least I'm getting them. 

[KeithFrench]

Hi @Billx 

Thunderbird, you set whatever category to search on, up or down and it always remembers that for the one directory. Then set up something completely different for another directory.

[Billx]

Sorry, @KeithFrench which bit can be done?

Sorting in TalkTalk webmail or in Thunderbird?

In either, can one of them, sort in ascending order, and stay in ascending order?

Bill

[KeithFrench]

Yes, you can, Bill.

[Billx]

@durdle 

Well, I haven't got my Thunderbird set up, so I can't test that.

I have tested it in TalkTalk webmail, and I came with the result as above. TalkTalk webmail does NOT stay in ascending order.

Can't you leave it in descending order in Thunderbird, and instead of doing what you want to do, from top to bottom, do it from bottom to top?

EDIT: Doesn't @KeithFrench's suggestion allow you to sort the Inbox in Thunderbird, in ascending order, and stay there, as @KeithFrench suggested?

Bill

[durdle]

@Billx 

At the time my

tablet was stuck on Windows 10, it was slow and clunky, and I decided I could get much more power from a much cheaper Android phone. Not that I can see why that is relevant to anything in this thread. The same goes for my comments about Mailwasher Pro, I guess.

For the record, you asked me whether I can see the folders in Thunderbird, and I have reported that I

can. My problem now is purely that I can't work out how to get the contents of my Thunderbird Inbox into ascending order. It was @KeithFrench who suggested I try that. Am I flogging a proverbial dead horse here?

[Billx]

You don't have to do any searching to see those folders. They the first things that come up after logging in.

Since things are not working as you would like, why did you feel you had to move away from Windows, especially since MailWasher Pro was so good?

[durdle]

Hi,  @Billx 

It takes a bit of searching but, yes, I can see those folders. In TalkTalk webmail. And in Thunderbird.

Also, I log into TalkTalk's Myaccount using my username, durdle, but get there with my lineone email address.

You've quite probably forgotten more about TalkTalk accounts than I'll ever know but I would say that never having heard of Firefox MailWasher Pro is your loss, especially if you have a Windows device and lots of emails to control. I wouldn't know about i.os.

[Billx]

Hi @durdle 

I am not sure whether you are now dealing with TalkTalk webmail, or Thunderbird.

It's best to ensure that things are mostly OK via TalkTalk webmail first, then deal with Thunderbird. TalkTalk webmail is where one can see the TalkTalk email root. I am not talking about the ascending/descending issue.

In TalkTalk webmail there are 6 basic folders

inbox, junk mail, drafts, sent items, deleted items, and archive folders.

Are they all showing in webmail and Thunderbird?

Also, because it can affect some things, do you login to 'MyAccount' via a lineone.net address, or a non-TalkTalk email address?

Also, never heard of Mailwasher Pro.

Bill

[durdle]

Just reassuring myself 😊

Still didn't see email notifications for those last two posts and can't work out why not. 

I've checked Thunderbird advice from @KeithFrench . I can see everything in my Inbox, Sent and Trash folders, but not in my Drafts folder. I still can't see how to show any folder in ascending order.

[Gliwmaeden2]

Yes, that is exactly what I was saying. It was the staff member that was suggesting it was possible to consult Lineone separately. 

I have quoted chapter and verse that it is not.

The staff member has edited their reply to you since I posted to reflect this fact.

[KeithFrench]

Hi @durdle 

You have to set the sort order in Thunderbird for just about every folder (they can each be different). For example:-

View > Sort by > Date > Descending

[durdle]

Lineone is part of TalkTalk as far as I'm  concerned and, hopefully, as far as TalkTalk is as well. At least, I hope so.

Attn: @KeithFrench I have Thunderbird working. Sort of, but it appears not to be able to detect recent entries in any of my folders and, so far, I can't see any way of showing emais in ascending order. Back to Billx's suggestion, I guess.

I'm also trying to work out how to enable email notifications when someone else posts here. That used to happen, but doesn't any more. I've obviously been away too long and missed some minor upheaval.

[Gliwmaeden2]

@kanya-TT, I believe that Lineone is run by Talktalk [also along with the tiscali addresses etc].

The customer cannot go to Lineone for help. The original company is defunct.

Full history here:

https://en.wikipedia.org/wiki/LineOne#:~:text=LineOne%20was%20a%20joint%20venture,Tiscali%2C%20which....

[kanya-TT]

Hello, Durdle. If the issue is related to a client email, such as Lineone, I believe TalkTalk can assist when there are problems with sending or receiving emails etc. Is the issue with the APP you are using for emails.

Kanya

[durdle]

• Thanks for the suggestions and yes, please, if there's any going. I would use Mailwasher Pro, but I don't have Windows any more and Firefox don't really do Android.; they only offer a very limited mobile version there. For now, I'll look at Thunderbird and I'll have a go with folders (I once tried them with Gmail, but that didn't end well).