email support

Sarah4uk · ‎24-05-2026

Can't send emails; they all bounce with 550 5.7.1 Reject for policy reason

I've tried resetting my IP address, and even using a VPN, so im huessing its talktalk, not me...

(using a onetel.neet email address)

I can't even send using webmail - that comes up as (503 - 503 5.5.1 Error: need RCPT command
)

HELP!!!!

fr8ys · ‎24-05-2026

As an aside though, have you ever received an email about transferring to Everymail?

If so this may be an issue for you if you haven't transferred or contacted TalkTalk to associate your email with your broadband account if you are a broadband customer.

The phone lines are not open today though.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.

fr8ys · ‎24-05-2026

Unfortunately, support staff are no longer available here and this will require you contact TalkTalk directly as the forum is now peer to peer and this is something we are, on this occasion, unable to help you with.
Please see the link in my signature for ways to contact TalkTalk.

From the 29th of March our TalkTalk Community will move to peer-to-peer support and the TalkTalk team will no longer be here to support with queries. Don’t worry we still have plenty of ways to reach out if you need to speak to TalkTalk directly. For more details check out the link here: How to contact TalkTalk Broadband - Help & Support.