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An update on TalkTalk’s plans for Mobile

Community Manager

As some of you may have seen or read in the news today we’ve decided to review our longer term mobile plan. We’ve decided it’s the right time to pause what we’re doing on our Mobile journey and instead take a fresh look at the market and how we will future guarantee that we’re able to offer our customers the best value products and services.

In the meantime we’ll continue to maintain our current range of mobile offers, handsets and of course continue to serve our existing customers, we know you’ll have some questions about this news so here’s some FAQs:


What does this mean for existing mobile customers?

Nothing changes at all. We’ll still be able to service, upgrade and provide all mobile services we do today


Will I still be able to buy mobile packages?

Yes, you are still able to buy mobile packages


Can I still re-contract with you?

Yes, absolutely, our offers and packages are staying exactly the same


When will we hear more about the new mobile plans?

We hope to be able to share the details of our new plans later in the year



About StephenF

Hey everyone, I'm your community manager and resident Apple & Nissan fanboy, here to help keep the community ticking over each day.

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1 Comment
Problem Solver

Wow - Content free announcement of the year ?

Although the implication appears to be that the much publicised agreement with O2 is dead.