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Checkout the latest updates about our products and services from the TalkTalk team and our product experts. Take a look around, if you see anything of interest don’t forget to hit the Like button & leave a comment.

Community

How to include your kids in their online safety

The line between the online world and the real world has never been thinner. The protection you put on your child's phone not only keeps your kids away from online threats in the virtual world, it can keep them out of danger on the streets as well.

Beat the scammers

security

Ways to make your Internet safer

The FBI's Internet Crime Complaint Centre processed 298,728 complaints in 2016, with internet users reporting losses of more than $1.3bn (£1bn). And when we see the results for 2017, the year that saw the two biggest ransomware attacks ever, expect those numbers to be even greater.

Beat the scammers

security

How to protect yourself from the Wangiri ‘missed call’ scam

Mobile phone scams are on the rise but it’s not always easy to recognise fraudsters’ new tactics. There’s one mobile phone scam that has recently been catching out a large number of unsuspecting victims – it’s called the Wangiri scam. This tactic sees fraudsters dialling from an overseas number then immediately disconnecting the call in the hope that the target will ring back. Victims that do return the call are redirected through an International Premium Rate service, which can cost a fortune for every minute that the call is connected. Some of these calls remain connected - even once the unsuspecting person hangs up - resulting even more charges.

Community

Space, no not the final frontier…

Making our community easy to use, helpful and a friendly place is our upmost priority which is why we we’re a little stumped when we discovered that new members were able to add a space after or before their usernames

Beat the scammers

security

“Life in Likes” - the impact of social media on 8-12 year olds

The Children's Commissioner recently released a really interesting and eye-opening report about children's use of social media between the ages of 8 and 12, and a few things really stood out for me.

Beat the scammers

security

How to secure your new devices

If you've recently acquired a new mobile phone, tablet or laptop, consider taking these steps to protect your devices.Use a strong passcode/passwordObviously, you should pick a passcode to lock your phone that can't be guessed, even by someone who knows you. So don't use your birth year, your address or 1234. Better yet, use a password or a passphrase. And make sure it's one you don't use anywhere else.

Beat the scammers

security

Five ways to secure your new Android

Before you get started signing into your accounts and filling up your phone's photo gallery with selfies, it's a wise idea to think about the security of your new Android. After all, with all the things that our smartphones do for us these days, it only seems fair that we give them the gift of security in return.

Beat the scammers

Staying safe against scam calls

Scam calls can happen at any time and often leave you, the TalkTalk customer, left feeling hurt, upset and out of pocket. So, we have made a simple three-step guide for if you are worried about a phone call. Hang up, Make tea and call back the official number.

security

Don’t fall victim to scammers this Christmas

Victims reported losing over £16 million in total, 45% more than the year before15,423 people reported being a victim of shopping fraudOnline auction fraud accounted for 65% of reports (Source: Action Fraud, November 2017) With Christmas just around the corner, more and more people are turning to the internet in search of a good deal. You may find a cracking bargain but it’s really important to check that the website you’re using is legitimate, particularly if it’s claiming you’ll save 75% off the retail price. So beware of the fake online stores that are popping up and stay safe by using our top tips:

Beat the scammers

Festive faux pas: staying safe online over Christmas

Over the festive period many of us will be shunning the busy high street and opting instead to purchase gifts for loved ones on the Internet. Whilst this allows you to shop for bargains from the comfort of your home in your pyjamas, unfortunately fraudsters don’t take a break at Christmas. With the majority of Christmas shopping (64%) being done online this year, scammers are using increasingly sophisticated techniques to take advantage of the influx of online transactions taking place throughout the festive period.

TalkTalk

Technology

Calling all HG633 Router users we have a new trial for you...

We are working on a significant firmware update for the Huawei HG633 router. It includes improvements on broadband and Wi-Fi as well as bug fixes. We are looking for volunteers to try it out first and feedback on their experience.