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Want to know how to get the most out of our community?

Hey, I'm Michelle and I wanted to tell you about our community and how it's packed full of useful information, answers and has a horde of active members waiting to help or just to say hey! We know forums can be a little daunting at times, so here are some of my useful tips to help you get the most out of the community:

Get Searching

Search is the quickest way to locate the information you're after, use the big red box above. If you don't find what you're after you can always post your own question.

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Get stuck in

Prefer to jump straight into the community? Checkout the yellow "browse" tab over on the left hand side, here you'll find the entire community at your fingertips.

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Join the party!

Had a peek around the community already? If so you'll no doubt want to join us, just hit register below and follow the instructions. Don't worry I'll still be here to help once you've registered.

Welcome to our blog!

Checkout the latest updates about our products and services from the TalkTalk team and our product experts. Take a look around, if you see anything of interest don’t forget to hit the Like button & leave a comment.

Together we're beating the Scammers!

It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted by our online community members, we're able to deliver what really matters to our customers.

security

These tools will help you become a better parent in the digital world

Unless you've built a bubble to seal them from the world, children grow up surrounded by technology. Households are full of devices connected to the Internet – some shared and some personal. For our children, technology is a normal part of their everyday life. They switch between devices, applications, and social media throughout the day without even noticing. For them, "digital life" is just "life."

Community

Welcome our 2017 Stars

We’ve recently completed our annual review of the most active users on our Community who also have a high number of likes and best answers and we’re pleased to welcome our stars of 2017. Our stars have spent a combined 24901 hours online, with 15429 likes and a whopping 3178 best answers. So without further ado please meet our new stars for 2017……

TalkTalk

An update on TalkTalk’s plans for Mobile

As some of you may have seen or read in the news today we’ve decided to review our longer term mobile plan. We’ve decided it’s the right time to pause what we’re doing on our Mobile journey and…

security

It's time to spring clean your devices

We use our devices throughout the day to serve our purposes, but many of us forget to give a little back. In order for that device to keep working quickly and efficiently, it's a good idea to give it a spruce up every now and then.

Community

Community Spring Update

Firstly I wanted to thank all of you for your continued feedback on the community, helping us find bugs and suggesting ideas and features, over the past few weeks we've been working around the clock on some big updates which launched last week, here's an overview of what you can expect.

TalkTalk

Technology

Broadband made faster

We're all using our home broadband more than ever before (the average TalkTalk home downloads 45GB of data a month). So we're investing tens of millions of pounds into our network to make it faster and more stable.