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Early September, ITV aired a documentary which followed the work of detectives attempting to stop criminals from scamming eBay customers. It was particularly moving to learn about the stories of these victims, as the fraudsters hacked and conned around 5000 UK victims to get their hands on over £9 million. That’s why it was so satisfying to see the scammers being brought to justice – and, is what makes my job so rewarding.
After decades of annoying us, spam is still one of the most effective ways to spread online threats such as ransomware or scam you into revealing your credit card information.Ironically, as internet security improves, criminals have become more reliant on spam, flooding billions of email boxes, knowing that only a tiny success rate is enough to keep them in business. And spam works because scammers understand some basic principles of psychology that make a con easy.
When it comes to technology, students are more connected than ever. But there also seems to be a serious disconnect between what kids and parents think about teens online activity.
It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted by our online community members, we're able to deliver what really matters to our customers.
Unless you've built a bubble to seal them from the world, children grow up surrounded by technology. Households are full of devices connected to the Internet – some shared and some personal. For our children, technology is a normal part of their everyday life. They switch between devices, applications, and social media throughout the day without even noticing. For them, "digital life" is just "life."
We’ve recently completed our annual review of the most active users on our Community who also have a high number of likes and best answers and we’re pleased to welcome our stars of 2017. Our stars have spent a combined 24901 hours online, with 15429 likes and a whopping 3178 best answers. So without further ado please meet our new stars for 2017……