Copper Telephone Network Switch Off - What does it mean for you?

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You may see stories in the national press or on the internet about the switch off of traditional (analogue) copper phone services. This is because from 5th September 2023 telecom companies such as BT, EE, PlusNet will stop selling the traditional analogue phone services they get from Openreach. This means that their customers will need to move onto a digital voice service by December 2025, or their current phone service will stop working.

Good news for TalkTalk customers! this is not the case as we use our own solution and equipment. You will not be immediately impacted; you will continue to be able to order traditional phone services and you will be able to continue to use your current copper (analogue) voice service beyond December 2025.

Note  - TalkTalk remain committed to supporting the industry to move to a Full Fibre network and do offer full fibre with digital voice services, all new customers located in a full fibre area will get a digital voice service and we will contact existing customers when it’s time to switch.