Welcome to our 2018 Community Stars

It's that time of year when we complete our annual stars review and recognise the communities top contributors. These guys n gals spend a monumental amount of their own time scouring our boards for qu...

Help make Broadband better

As you know, here at TalkTalk we're always working to make our broadband as good as it can be. Now you can help too. We’re delighted to invite you to take part in a trial with SamKnows, the world lead...

Get your spook on! - Spooky Halloween Avatars 2018

Hey Everyone, It’s that spooktacular time of the year again and to mark the occasion on the Community we’ve created a new range of fangtastic avatars for our members to use over the Halloween period, ...

How broadband speed works

We use the Internet every day for a million different reasons; to stay in touch with friends, do our jobs and so much more. Whenever you do anything online like send an email or update your social med...

There’s been a lot going on in TalkTalk TV over the last six months...

There’s been a lot going on in TalkTalk TV over the last six months, and we wanted to share some of the great things we’ve done with you. Multi-room After a lot of requests from customers, we’ve launc...

About the community

Hey, we’re really excited to welcome you into our Community, whether you just want to chat about the latest gadget, a great TV show you have seen or get help with your service, we hope you’ll stick ar...

How to stay safe on Facebook

If you want a basic piece of advice that can help you avoid nearly all spam, scams and potential viruses that could be spread through Facebook, then it's this - don't click on the "free" offers that y...

About the new privacy laws

The General Data Protection Regulation or GDPR for short is a new, Europe-wide law that replaces the Data Protection Act 1998 in the UK. It is part of the wider package of reform to the privacy landsc...

Confirming your age…

Under the new General Data Protection Regulations (GDPR), a new set of rules on how we use your personal data, we’re required to ensure that anyone whose data we store & process is of a minimum age wh...

TalkTalk’s ultrafast broadband now available for new customers in selected areas

TalkTalk, the UK’s leading value for money connectivity provider, today announced that ultrafast broadband will be available to new customers in select locations across the country. The Faster 150 Fib...

Space, no not the final frontier…

Hey Everyone, Making our community easy to use, helpful and a friendly place is our utmost priority which is why we were a little stumped when we discovered that new members were able to add a space a...

Don’t fall victim to scammers this Christmas

Don’t fall victim to scammers this Christmas Victims reported losing over £16 million in total, 45% more than the year before15,423 people reported being a victim of shopping fraudOnline auction fraud...

Calling all HG633 Router users we have a new trial for you...

Update - 8th January, We've had a great response to our trial however it is now closed to new entries. We'd like to thank everyone who's registered their interest in the trial. Hey Everyone, We're wor...

WiFi Mesh, everything you need to know & more...

Hey Everyone, My name’s Martin and I’m a senior technical specialist at TalkTalk. I’ve been evaluating the latest Wi-Fi mesh systems so we can make recommendations based on which systems are the easie...

Protecting Yourself from Airbnb Scams

If you’re taking a trip to a new city and plan to use Airbnb then you need to be aware of the scams taking advantage of holidaymakers and how to spot them. It's easy to see why almost one in five Brit...

Phishing email scams: how to protect yourself

Some emails can look like they’re from a legitimate organisation, but later turn out to be part of a scam designed to steal your money. Phishing scams are becoming increasingly common as fraudsters th...

About Beat the scammers

Phone and email scams are on the rise and affecting millions of people and businesses across the UK. Over 2.5 million households received a scam call in the last month and latest ONS crime figures sho...

Apple OS High Sierra security flaw

Calling our Mac users have you seen the news? Here at TalkTalk we wanted to highlight this and suggest a workaround for any of you that have upgraded to High Sierra. Apple have recently released their...

Be careful: Fake messages on Facebook Messenger found to harbour malware

The scam explained in detail - and how to avoid it A new advanced form of malware is using Facebook Messenger to infect victim's computers. The malware comes in the form of a Facebook Messenger messag...

Scammers - It’s the world we live in today

Early September, ITV aired a documentary which followed the work of detectives attempting to stop criminals from scamming eBay customers. It was particularly moving to learn about the stories of these...

What email spammers know about you (And how to avoid being one of their victims)

After decades of annoying us, spam is still one of the most effective ways to spread online threats such as ransomware or scam you into revealing your credit card information.Ironically, as internet s...

How to Get Your Kids and Devices Ready to Go Back to School

When it comes to technology, students are more connected than ever. But there also seems to be a serious disconnect between what kids and parents think about teens online activity. A recent survey of ...

Together we're beating the Scammers!

It’s been almost a year since I was appointed as Head of Scam Prevention with a tough challenge ahead to protect our customers and prevent them falling prey to scammers. Thanks to the ideas submitted ...

These tools will help you become a better parent in the digital world

Unless you've built a bubble to seal them from the world, children grow up surrounded by technology. Households are full of devices connected to the Internet – some shared and some personal. For our c...

Welcome our 2017 Stars

We’ve recently completed our annual review of the most active users on our Community who also have a high number of likes and best answers and we’re pleased to welcome our stars of 2017. Our stars hav...

An update on TalkTalk’s plans for Mobile

As some of you may have seen or read in the news today we’ve decided to review our longer term mobile plan. We’ve decided it’s the right time to pause what we’re doing on our Mobile journey and instea...

Community Spring Update

Firstly I wanted to thank all of you for your continued feedback on the community, helping us find bugs and suggesting ideas and features, over the past few weeks we've been working around the clock o...

Broadband made faster

We're all using our home broadband more than ever before (the average TalkTalk home downloads 45GB of data a month). So we're investing tens of millions of pounds into our network to make it faster an...

We’re all in Oscars® La La Land

The Oscars® race may be in its final stretch, but new research reveals that almost seven in ten Brits (68%) have yet to watch any of this year’s nominated films. With over 62 individual movies tipped ...

Smarter sharing will lead to a Safer Internet

With Safer Internet Day set to arrive again on the 7th of February, we all need to review our security basics to "Be the change" and "Unite for a better Internet" which are the themes of this year's a...